INNSiDE Calviá Beach

Ava Templeton

Gorgeous gorgeous hotel and very clean but i can’t ignore this fact. Very very slow at reception and not accommodating. We got in for our loud rowdy flight and was at the hotel for 1:30am. New girl on desk ON HER OWN. Didn’t have a clue what she was doing we didn’t get to our room until 4am. Me had a separate room to our friend and she told my friend that her booking didn’t exist even though she had all the information and booking references on her phone to show. The girl said no that she couldn’t find it and it didn’t exist so she was going to have to pay AGAIN for the whole week. This was eventually resolved the next day after they gave her a “free” night. (SHE PAYED FOR THE ENTIRE WEEK) Another worker said the booking was there the whole time and they have no idea why she couldn’t find it smh.

Katie Roberts

Absolutely stunning hotel and has everything nearby. Couple of things I’m upset by are that we go into the hotel at 1:30am and didn’t get our room until 4am. I came with my partner and our friend. Our friend had a separate booking to us. There was 1 person on the check in desk. Bear in mind it was quite busy for it being late at night. It was her first day on the job and she didn’t know how to work the system as she said it was “confusing”. There was a group of about 15 people infront of and we kept being told it would be 20 minutes. It ended up being nearly 2 hours. Anyway going back to our friend. She got told that her booking didn’t exist on the system? Although she had paid for the full holiday and had all the information she needed she still got shut down. Was told she needed to book a whole other week which was 500€. She was very upset and asked to see a manager. No manager was there the woman had to ring him. He said give her a room tonight “for free” She paid for it so it was hardly free. Fast forward to the next day we spoke to a manager and they explained that the booking was on the system the whole time! All the stress and tears for no reason at all. Definitely shouldn’t have happened. We also didn’t receive any information on breakfast times, pool times, bar times etc. We had to chase this up ourselves. We got a free cocktail token and received lemon juice and grapefruit soda. No alcohol whatsoever. We are all over the age of 18 btw. Asked what alcohol was in it and we got shut down immediately by a very rude bartender on the roof top bar. I would definitely recommend this hotel but this service was absolutely appauling and we shouldn’t have went through this stress.

bogdan Niki

3 stars because of receptionist staff and management,other then that the view and room was good. I didn’t like especially because they was about to close the hotel and workers already start to do repairs in the hotel for next season… that’s not nice Suggestions: You can start maintenance work after you close properly the hotel not when you have tourists inside and receptionists they should pay more attention to the guests not talk each other about personal matters.

Abby Clark

Staff not very helpful when we lost one member of our group who was very drunk . We wanted to check she was ok and in her room but they wouldn’t allow us to go check . You cannot access other floors or levels in the hotel and we were a group of 6 put in all different areas of hotel . Not what you want when you’re on a hen party

cristina ionescu

Amazing transformation after refurbishment, way too expensive for residents, and a shame is not open longer than merely 7 months a year. The breeza beach clug even less. Location is perfect and turist would love a low season break aswell.