Iberostar Waves Las Dalias

Sophie Emo

We have really loved our experience at the hotel, the food and staff of the hotel have been amazing. It was head and shoulders above our expectations. I would like to make a special review towards the photo staff at the hotel. Especially Jack, he was very friendly and approachable. Always with a smile and a friendly way about him and never to pushy. It is a shame to see how some of the other guests have treated the photographers, who are only doing their jobs. They are providing professional quality photos at a really good price and Jack in particular with us was very patient when our daughter arrived upset to the photo shoot we had booked. He made her really happy in the shoot and really turned what could have been a disaster into a really lively experience. That has been our experience with Jack, but I will say that I have seen the other members of staff use the same approach and attitude around the hotel. Even with some of the negative approach of some of the other guest, they keep smiling and remain professional throughout. I would recommend their staff and company to anyone. The only negative I have about the hotel is the air conditioning. It is very poor and never reaches the setting of temperature it is set too. The only place in the hotel which has up to standard air conditioning is the shop in the hotel. It being to hot is quite a big thing for us and probably others from colder countries to escape the heat. I feel if the air conditioning was upgraded, it would entice us and others to come back.

stonne king

Despite arriving at Tenerife South without our luggage - which was very upsetting - this hotel made our stay absolutely wonderful. The staff was incredibly helpful every day, constantly trying to call Menzies (who never answered the phone) on our behalf. The weather was 25°C in February, which was unbelievable for us coming from a cold and snowy country. Although the ocean was too cold for swimming, the hotel had a heated swimming pool that we absolutely loved. The best surprise for us was discovering that our accommodation consisted of two large separate rooms connected by a door. Our children had their own separate room and bathroom, while we had ours as well - what a comfort! I particularly enjoyed the powerful shower, which was perfect for cooling off after long sightseeing tours. Another pleasant surprise was the cold water dispensers located throughout almost every corner of the hotel, where guests could get free cold drinking water whenever they wanted. The food was excellent with an incredible variety to choose from under our all-inclusive package. Most drinks were also included for all-inclusive guests. The staff ensured that everyone received exactly what they wanted. There are shops right across from the hotel where you can buy almost everything you need - this came in particularly handy for us since our luggage was lost. The hotel is also conveniently located not far from Siam Park which is another large shopping center. The entertainment was fantastic, and we danced most of the night. This hotel is an excellent place to stay and comes highly recommended.

gabby

We were surprised to know that they had left the restaurant open for those who came late from their flights. ( We came at around 3am ) so that was really nice to hear. We came with around 11 people ( including myself ) and it was overall a great stay for a week. The food there was really fabulous and was really yummy. They have different themes for each day for dinner, and even if it wasn't my theme, I still found plenty to eat. Included lots of seafood too, which I adored. View of the place outside our rooms did lack a bit ( considering the fact we only saw the highway from our view ) but it didn't ruin anything. Also a bit of a small room, but enough to have 3 people sleep in there. Only couple of problems, like the photographers being really pushy to buy their photos, but others are just tiny problems I've occurred. Overall, great stay! Amazing night's full of different shows each day! Thank you Iberostar!

Keeley Crompton

The hotel was absolutely beautiful! ✨ Very clean & tidy, was very happy. The view was absolutely stunning from mine & families rooms. Pictures through out the week from staff are amazing! Especially Jack , he was brilliant. Best energy !

Valentyna Yarova

This was our first time staying at this hotel, and we’re truly satisfied! The room was perfectly clean, and the bedding — crisp, fresh, and neatly ironed. Sleeping here felt like lying on a cloud ☁️ ⠀ The food selection in the dining area was diverse and catered to all kinds of tastes. Even if you follow a special diet or have dietary restrictions, there are plenty of delicious options to choose from. ⠀ And the staff? Absolutely amazing. The staff alone deserves 5 stars! ⭐⭐⭐⭐⭐ Friendly, attentive, and genuinely welcoming — you made our stay feel special. ⠀ Thank you for the comfort, the service, and the warm atmosphere. We will definitely be coming back! 🫶