Iberostar Waves Las Dalias

Glyn Walker

We’ve just returned from our first package holiday with our daughter Lucia, and we couldn’t have asked for a better experience than at Iberostar Waves Las Dalias. From start to finish, the hotel team were genuinely fantastic. I found them friendly, welcoming, and always ready to help. But I want to make a particular mention of the Food & Beverage team in the main restaurant. As a hotelier myself, I watch service standards quite closely, and I can honestly say this team is second to none. Every single member showed professionalism, warmth, and a genuine passion for what they do. They’re a credit to the hotel, and if I could, I’d happily have any one of them working on my team. I really hope this feedback is shared with them as they deserve to know the difference they make to guests’ experiences. Thank you, Las Dalias, for helping make our first family holiday one to remember.

Diana Herciu

We had a fantastic time during our December stay. The staff were exceptionally friendly and always made us feel welcome. There were plenty of activities for all age groups, and the entertainment each evening was lively and fun. The heated pools were a big bonus during the winter months – perfect for both relaxation and play. The food was excellent, with a wide variety of choices to suit all tastes. We never got bored of the options available. The rooms were a bit outdated in decor, but they were cleaned thoroughly every day, which kept everything comfortable and tidy. One suggestion for improvement: it would be great if there were more visible access to first aiders and first aid kits around the hotel. While the resort is very well-equipped in most ways, having quick access in case of minor accidents would really enhance the sense of safety and care. Overall, it was a wonderful holiday, and we’d definitely return!

stonne king

Despite arriving at Tenerife South without our luggage - which was very upsetting - this hotel made our stay absolutely wonderful. The staff was incredibly helpful every day, constantly trying to call Menzies (who never answered the phone) on our behalf. The weather was 25°C in February, which was unbelievable for us coming from a cold and snowy country. Although the ocean was too cold for swimming, the hotel had a heated swimming pool that we absolutely loved. The best surprise for us was discovering that our accommodation consisted of two large separate rooms connected by a door. Our children had their own separate room and bathroom, while we had ours as well - what a comfort! I particularly enjoyed the powerful shower, which was perfect for cooling off after long sightseeing tours. Another pleasant surprise was the cold water dispensers located throughout almost every corner of the hotel, where guests could get free cold drinking water whenever they wanted. The food was excellent with an incredible variety to choose from under our all-inclusive package. Most drinks were also included for all-inclusive guests. The staff ensured that everyone received exactly what they wanted. There are shops right across from the hotel where you can buy almost everything you need - this came in particularly handy for us since our luggage was lost. The hotel is also conveniently located not far from Siam Park which is another large shopping center. The entertainment was fantastic, and we danced most of the night. This hotel is an excellent place to stay and comes highly recommended.

gabby

We were surprised to know that they had left the restaurant open for those who came late from their flights. ( We came at around 3am ) so that was really nice to hear. We came with around 11 people ( including myself ) and it was overall a great stay for a week. The food there was really fabulous and was really yummy. They have different themes for each day for dinner, and even if it wasn't my theme, I still found plenty to eat. Included lots of seafood too, which I adored. View of the place outside our rooms did lack a bit ( considering the fact we only saw the highway from our view ) but it didn't ruin anything. Also a bit of a small room, but enough to have 3 people sleep in there. Only couple of problems, like the photographers being really pushy to buy their photos, but others are just tiny problems I've occurred. Overall, great stay! Amazing night's full of different shows each day! Thank you Iberostar!

Imogen Wilson

5/5 stars with everything. All animation team / kids staff were so so lovely. Very very kind, welcoming and respectful! Lots of activities for my daughter, the first time she’s ever gone to a kids club without me and she was so happy upon leaving. Shows are fabulous and thought through for the kids— the discos were fabulous. My daughter loved the music and shows- evenings were very entertaining. All staff were brilliant. Especially Paula who my daughter connected from day 1. Although it’s evident throughout the staff that they are all loving, caring individuals!