Iberostar Waves Creta Panorama & Mare

David McKeever

I went with my family (2 adults & 2 kids). The first thing to mention is the staff. They were incredibly friendly, professional and always willing to help with a smile on their face. They created an excellent experience from Champagne on arrival to a friendly hello to everyone as we arrived for our meals . The hotel is fantastic and in an amazing location. The coves were amazing for swimming in and getting close to some fish. There was plenty of room to sit by one of the pools and we never had an issue getting a sun lounger. The staff seemed to speak every language but they were competent in English, German and French. We went to the entertainment every evening and the whole family enjoyed it. The food was excellent with a wide choice and the drink selection for all inclusive was also very good with branded soft drinks and great local alcohol. I gave my room 4 stars only because of the size. There were 4 of us in one room but it did not take away from our holiday experience. I would highly recommend this hotel and I hope we will be going back again soon.

Ineta Zarauskaite

Loved this hotel! Rooms are clean, staff is super helpful and friendly. The animation crew is wow 🤯 Energetic and entertaining! The food was actually good, even the desserts did not disappoint. They have two beaches, one even has a bar near it, where everything is included. Also, table tennis, tennis, pools (5 if I am not mistaken), mini shops. Best recommendations!

Marcus Ballhausen

We stayed here with our son for ten days in a seaview bungalow. Actually I can report serveral positive things. The facility is very beautiful and spacious. The food is varied and delicious. There are many pools and three bays for swimming. The staff, especially at the pools, are very friendly. I would only criticize the lack of slides or a water playground for children. In addition, the usual reserving of loungers with towels is annoying. But I was really disappointed with the reception: Despite the desire to move to another bungalow expressed several times, the reception never made any serious effort to make this customer's request possible. That doesn't correspond to my idea of ​​customer centricity.

Loïc Bazin

Without all inclusive, this is probably a 3.5/5, not exceptional, but a solid option. The pools are nice, activities are okay, and it's overall clean. Beware that they charge a stupid amount for laundry, it's cheaper to buy new underwear than to wash them there as they charge per piece. With all inclusive, this barely lands a 2/5 overall. The food is mostly ok. Breakfast is a fairly large offering but not as much as establishment these size usually have. For lunch and dinner, the main restaurant is your average self service European/tourist style offering, with not as much option as it seems at first. And if you're not into salad for starters, you won't find many green vegetables (if at all some days), pizza is fine though. The "Greek" restaurant has a couple of fried stuff and then gyros, that's about it, the gyros is good though. The barbecue restaurant was a sacrilege, most of the meat was overcooked, basically no veggies, and few choices of sauce. The chicken was good though. They had crepe when we were there, they were good as well. So in each restaurant you have one or two things that taste good, which is not enough if you stay there longer than a short few days. You can only dine out of the main restaurant once per week in each of the other two. Honorable mention to the fact that they managed to mess up plain potatoes. Might've been cooked in vinegar, but I'm still not sure. The cocktails at the pools are a joke, it's the bad premixed stuff. The main bar has good cocktails, but it only opens in the evening and it is in the main building, so during the day you're stuck with the bars at the pool. I'm not sure what the cost is for all inclusive as it was priced in when we booked, but they advertise as 35€/day/person on site, and it's way overpriced for what it is.

Craig Maxwell

Staff are awesome and go out of their way. The animation team are so full of energy and fun, again they really try to get to know you. The bungalow we stayed in was grand, little things like the mattresses a bit soft, small fridge nothing major. The cleaning staff always polite and courteous and great attention to detail. Location for us as we hired a car was great for exploring, not rammed in the city but close with great bus links into reythamno think it's a half hour journey. The grounds are stunning and well kept with some amazing locations for pictures, with 2 private beach lagoons, 5 pools only 1 small chlorine pool the rest are salt plenty of choice for those lazy days. The bbq is a must book with stunning views and food, the main restaurant has a great selection of dishes.