Iberostar Selection Lanzarote Park

Dawn Jennings

Just had a spectacular week at the Lanzarote Park and it's been fabulous. Everyone is so friendly and helpful, the staff go out of their way to help you. The rooms are very clean and spacious and house keeping is excellent. The reception smells absolutely divine, is very clean and inviting. Bar and waiting staff work incredibly hard and you are NEVER without a drink in Yr hand. The food is great with good choices and lots of them. The steak is cooked freshly and to yr liking and is delicious. This was our first visit to this hotel and we will definitely be returning for another stay. Thank you to each and every member of staff for such a fabulous holiday.

Oben Oben

I had a fantastic time at this hotel. One of the absolute highlights was the incredibly friendly and attentive staff at the Star Prestige bar they truly made our stay special. The quality of the food and drinks throughout the hotel was excellent, and the overall layout of the hotel is well thought out. The Star Prestige area is a real plus. It offers a more relaxed and exclusive atmosphere, which we really appreciated. The live music shows in the evening were also a great touch and added a lot to the experience. The only downside was that the bathroom in the room didn’t have doors, which can be a bit inconvenient if you value privacy. However, this was just a small issue in an otherwise great stay. I would definitely recommend this hotel and would love to come back.

Rhiannon Wilson

Bar service was top tier! However there needs to be more sun beds and people not to reserve before the pool opens. The restaurant we rarely had someone greet us and show us to a table. However this being said this hotel has been fantastic and I will definitely return!! Star prestige was the added extra that made a lot of difference. It was nice to relax without children. However we did see children wondering round with their parents which does not seem right as it’s adults only!! Wristbands should be checked to ensure only stat prestige people are in this area. Staff were kind and very lovely. But the stat prestige plane staff outdid themselves every time!!

adam keenan

Great hotel, very friendly staff both at meal time & the bar staff at the pool. (Adults only side) The only reason I put four stars for service is, they bring special drinking out by the pool every morning & only bring very limited amount out so most of the time you never get one or offered one. Also they very rarely collect glasses when people have finished so sometimes with the wind they get blown about. Nice walks along the seafront & not far to walk to other bars on the seafront. Overall great hotel & would come back.

Gillian Prior

Had a great holiday, the bar staff in Star prestige and in the main area are great, always with a smile and very welcoming, they can’t do enough for you and go above and beyond for guests. The restaurant and reception staff are exactly the same always with a smile. There is plenty of choice for breakfast, I love their porridge and poached eggs which I had most mornings. I just did B&B this time and had a lovely Junior Suite on the ground level, lovely easy access to the SP pool area and the cleaner always kept the room clean. The entertainment team are fabulous and work very hard and put on great shows in the evening, even through a power cut they carried on. The pool in Star Prestige re the temperature is up and down one day it’s like getting into a bath the next it’s freezing cold and you can tell the heating isn’t working as the white spots on the pool floor is where the heat comes out. Was annoyed to see guest who weren’t Star Prestige being able to use the Star Prestige pool area and take up sunbeds that are meant to be for Star Prestige guests. This happened on 5 occasions on my last 2 days. As there is nothing stopping guest who aren’t star Prestige to walk in, as you can easily walk through the corridors or the gate, plus there really isn’t any large signs anywhere that signify “Star Prestige Area Guests Only”. Maybe they should do what other 5 star hotels do in the area and have 2 different sorts of towels for each side, this way the Lifeguard can easily tell if they are Star Prestige or not. The lifeguard would have to keep walking around the sunbathing but I know they do this in the other 5 star hotels that have 2 separate areas. The AI bands have also changed in the main area from red to blue which is nearly the same blue at AI in Star Prestige, so you really can’t tell the difference unless you look closely. I will be back again as I do love the hotel, it’s just a few miner issues, which I’ve never had before but it’s the Bar Staff, restaurant Staff, Entertainment Staff that make your holiday as you see them all the time and they work dam hard to make your holiday enjoyable. See you next time in what I call my second home.