Iberostar Selection Lagos Algarve

Pauline P

We recently stayed at the Iberostar Hotel, Lagos, and we had the best experience. My fiancé and I couldn’t have asked for a more perfect setting for our proposal. From the very first moment, the entire team made us feel so welcomed and special. A huge thank you to Pablo,and the whole team, who went above and beyond to help plan and make our proposal absolutely unforgettable. Every little detail was handled with such care The staff were exceptional throughout our stay. Everyone we met was so kind, attentive, and genuinely happy to make our experience special. We also treated ourselves to massages in the spa area, and we enjoyed every second of it, it was truly relaxing. The pool area was stunning, the food was incredible, and the overall atmosphere was just perfect. It felt a little more than just a holiday, they made it feel like home. We’ll never forget our holiday here,and we can’t wait to come back! Pauline & Israel

Jonathan Alexander

We stayed at the Iberostar in the Algarve and had a great experience overall. Our room was on the top floor with an amazing ocean view. The location is beautiful and it’s just a short walk down to the beach, which was peaceful and not crowded at all. It felt very romantic. The breakfast buffet was also really good with a big selection and plenty of options. A few downsides were that the carpet on the sixth floor felt old and worn, which didn’t really match the five-star feel of the hotel. The AC didn’t seem to work properly in the mornings and was blowing warm air, so we had to open the balcony door for some breeze. The room phone also didn’t work, and even though I mentioned it to the front desk, no one ever came to fix it. Overall, it’s a beautiful hotel in a perfect location and definitely worth staying at. The service could be a little more attentive, and the rooms could use some updates to match the quality of everything else.

Kirstin

A really excellent hotel, with fantastic staff. We had the “Double Terrace with Balinese Bed” with the all-inclusive dining/drinks option which we loved as it was a good size and well appointed and the Balinese bed made for some excellent relaxing near the pool and with access to the bar for drinks. The mini fridge items were also included in our package. This included soft drinks, mini prosecco, beers, nuts/jelly sweets. The room had some signs of use with some small defects that did not have any affect on our stay. Buffet was good with plenty of selection with a changing menu that made sure to still have the basics (pizza, pasta, soup & chips) if the more…. exotic fare wasn’t what you wanted that day. The beach is easily accessible and is a great place to relax by the water, though it is not affiliated with the hotel there is plenty space to set up shop if you don’t want to pay to use the sunbed/umbrellas. I would appreciate if they would make the parking situation more transparent as we were uncertain of the process and costs before we arrived. However, once we had figured out the parking arrangements it was excellent to be able to park in the garage, a short walk from our room and was easy to come and go as we pleased. We also arranged late checkout though this is subject to availability!

Brittany Kymer

Overall, we really enjoyed our time here and had a great experience. The property is beautiful, our pool terrace room was spacious, and the setting made for a relaxing stay. That said, I’m rating 4/5 for a few reasons that stood out: • Room details: In our pool terrace room, there was nowhere to hang clothes to dry other than draping them over the cabana. I noticed other rooms had something built onto the balcony for this, which would’ve been really helpful. • Navigation: Getting around the property was confusing at first. For example, the signs say beach access is on the 4th floor, but you actually have to walk to the far end, take an elevator down to 1 or 0, and then exit. You do have to leave the hotel grounds and walk down the sidewalk to get to the beach — not a problem, but it wasn’t explained clearly. • Room upkeep: There was some mold on the ceiling in our shower, which should be addressed. • Service: Service was generally fine, but not proactive. Other than once at dinner, no one approached me to ask if I wanted anything, and whenever I went to the bar for a drink, I felt a little like I was inconveniencing the staff. • Spa access: There is a charge to use any of the spa facilities, including just the hot tub or saunas. For a 5-star hotel, I would expect basic amenities like this to be included in the stay. The next 5-star property we’re heading to includes them free of charge, so this felt a bit “nickel and dimey.” None of these things ruined our stay, but they kept me from giving a full 5 stars. With a few small improvements, this could easily be a perfect experience.

Margaret McIntosh

My husband and I returned home last Saturday after a two week stay at this hotel. It was really good. When we arrived we were greeted by Jason at reception who was excellent during our whole stay. Max the porter was also really good and always willing to help. Big Thankyou Karim and his team at the pool bar. Very modern hotel which was lovely, food good, location good only minutes in small bus to town. The only small negative things were, carpets in room and landings need cleaned. Pool towells need renewed and also white room towells. I know it is getting to end of season but things need replaced people are paying a lot of money for their holidays. But everything else really good and we will be back to stay at this hotel again.