Iberostar Selection Hacienda Dominicus

Florence Ham

Went twice during our trip to this hotel for a day pass and really enjoyed it both times. The hotel and grounds are beautifully maintained, nice pool and beautiful beach. Great food and drink selection, really impressed. Best thing was the staff, they were really attentive and friendly, went above and beyond!

Alex bondarev

We went to this hotel 6 times however all three of us got a stomach bug with diarrhea and throwing up we had to go to the doctor. I do not recommend going to this hotel because all three of us still feel weak after the vacation always feeling nauseous People beware of the food and water that you drink we will never go to this hotel again Four days of our vacation Got thrown out the window

Tomas Beran

Huge stomach issues by end of 4th and 5th day for me and my wife. It took good portion of our vacation, so be careful about the food!! They were like - oh wow this is very unusual but you can tell by review, this is happening very often! Do not recommend.

Juan Lopez Salaberry

I went with my family to celebrate my mother's birthday. On the second day at the hotel, we all started falling down with a really bad stomach bug. One by one, leaving none of the bad symptoms behind. All 5 down. Started hearing other people talking, pretty much every group we interacted with had people who either had been sick or were sick. All the way through, hotel staff would say "how strange you are sick" pretending nothing was wrong (at an all inclusive where everything you drink or eat is given on site). Mysteriously at the hotel shop there were selling overpriced medicine for vomits and diarrhea - coincidence? Can't say what it was but the quality of the food is definitely not 5 stars, and you can count on big plastic containers sitting outside the fridge with meat for long periods of time, local ice melting quickly (bad quality) in every glass and averagely cooked food all-around. Other than that, get ready to go to an all inclusive where they'll keep hassling you constantly to pay for things, upgrades, membership, spa, you name it and in the most intrusive way possible - we even have hotel staff standing next to us, saying no word at all, just staring at us. Beach is pretty, rooms are they've done an amazing job taking good photos of the property, gardens are beautiful but it's something about how it's being ran that makes it a no go for me. Had heard good things about Iberostar before - not sure I'd give them a second chance. Needless to say I wouldn't go back and would seriously encourage anyone to think about it twice before heading there.

Bo Gr

We had a negative experience regarding customer treatment. We really liked the beach near the hotel, and on the beach we were met by a staff member named Franklin. We told him we liked the beach and were considering coming here for a vacation. He invited us to return the next day for a hotel tour. We were supposed to be welcomed, taken to breakfast, then given a tour of the hotel, allowed two hours to relax on the hotel grounds, and finally receive a proposal for a future vacation. However, in reality, things turned out quite differently. We were greeted and then passed from manager to manager with offers for Iberostar club membership. We had to remind them that we had been promised breakfast, but it turned out breakfast was already over, so we were taken for snacks instead. After that, we were shown a room and the beach, and then they resumed trying to sell us the club membership. Eventually, a manager Francisco came to ask for feedback on our experience. We pointed out that although the presentation was nice, it was not what had been promised the day before. Instead of trying to fix the situation, he continued offering us club membership, which by that point we viewed completely negatively. We were genuinely interested in purchasing a week-long stay here, but this kind of treatment left us with a very poor impression. They didn’t even listen to us and just kept trying to sell us something we hadn’t asked for. It’s a real pity that we cancelled another tour to get to know this hotel. It seems that here, customers are seen only as wallets, and their wishes or feedback go unheard. As a result, we ended up with three hours of a negative experience and a cancelled island excursion. To make things worse, in their apology message here, the hotel didn’t even bother to update the old template and ended up calling me Kevin :(