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Located In: Tenerife

Iberostar Heritage Grand Mencey

Google Logo 4.7 Google reviews (6194)
Overview
Accommodation
Facilities
Dining
Hotel Reviews
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Overview

Overview

Tradition and luxury combine to create a unique five-star city centre experience at Iberostar Heritage Grand Mencey in Tenerife’s bustling capital, Santa Cruz. Step inside the polished colonial-style hotel, with its marble lobby and stylish rooms,...

Tradition and luxury combine to create a unique five-star city centre experience at Iberostar Heritage Grand Mencey in Tenerife’s bustling capital, Santa Cruz. Step inside the polished colonial-style hotel, with its marble lobby and stylish rooms, and you’re transported to a serene world of relaxation. Stretch out by the pool, get pampered at the spa and then enjoy exploring the city on your doorstep. Dining in is special here too, with gourmet cuisine promising fresh seafood and contemporary takes on Canarian specialities. Whatever your reason for visiting Santa Cruz, you can be sure you’ll be at the finest accommodation in town when you book a stay at Iberostar Heritage Grand Mencey.

How far is the nearest beach?

Iberostar Heritage Grand Mencey is a city hotel with the nearest beaches a short drive away.

Distance from resort centre

The hotel is opposite the Garcia Sanabria park on the outskirts of Santa Cruz city centre, with restaurants and shops nearby.

Distance from the airport

Tenerife North Airport is approximately 15km away from Iberostar Heritage Grand Mencey.

Pools
Restaurant
Bar
Gym
Spa
Wifi
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Accommodation
Double Room
  • City view or garden view available
  • Window or balcony
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Wi-Fi
  • Hairdryer
  • Bathrobes and slippers
  • Safe
  • Air-conditioning

Superior Double Room
  • City or garden views available
  • Window or balcony
  • Spacious room
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Wi-Fi
  • Hairdryer
  • Bathrobes and slippers
  • Safe
  • Air-conditioning

Junior Suite
  • City or traditional patio views available
  • Window or balcony
  • Spacious room
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Wi-Fi
  • Hairdryer
  • Bathrobes and slippers
  • Safe
  • Air-conditioning

Suite
  • City views
  • Window or balcony
  • Spacious room
  • Separate living area with sofa
  • 2 TVs
  • Audio sound system
  • Minibar
  • Tea and coffee making facilities
  • Wi-Fi
  • Hairdryer
  • Bathrobes and slippers
  • Safe
  • Air-conditioning

Family Room
  • City views
  • Window or balcony
  • Spacious room
  • Extra bed
  • Living area
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Wi-Fi
  • Hairdryer
  • Bathrobes and slippers
  • Safe
  • Air-conditioning


Facilities

Facilities

  • Swimming pool
  • Spa
  • Beauty and massage treatments
  • Fitness room
  • Yoga and Pilates sessions
  • Access to two tennis courts
  • Wi-Fi
  • Restaurants
  • Bars
  • Casino bar
  • Cookery classroom
  • Event facilities
  • Evening entertainment

Dining

Dining

Los Menceyes Restaurant

  • Buffet and a la carte dining
  • Canarian and international cuisine
  • Open for breakfast and dinner

Los Laureles

  • A la carte dining by the pool
  • Canarian and international cuisine
  • Open for lunch

Papa Negra Restaurant

  • Gourmet a la carte dining
  • Canarian-inspired cuisine
  • Open for dinner

Hotel Reviews
Google Logo 4.7 Google reviews (6194)
Jack Lawlor
Very enjoyable stay, would recommend to anyone looking for a relaxing holiday in Tenerife. The facilities were fantastic no complaints. The pool was the highlight of the hotel along with the staff as they couldn’t be any more helpful in particular Carlos from Cuba who served us pool side everyday of are 10 day stay he was very friendly and helpful the free drinks every few hours were a nice touch too. Would definitely come back again.

Maria Thiede
We stayed in the hotel for 10 days including breakfast. We had a really pretty room with garden view. The rooms are spacious, well equipped and really tidy. We loved the huge variety of the breakfast buffet with lots of delicious things including typical canarian food. The pool is super tidy and nice. The gym has plenty of good, new and neat equipment. The staff is well trained, very friendly and always on the spot but never pushy. We did not use the spa or the dinner restaurants.

Victoria McKinstry-West
We are here on a weekend break and have spent a lot of time relaxing by the pool. This was much needed and during this time we have been served by Carlos who not only took the time to speak to us and recommend drinks but was both polite and friendly. He catered to our personal needs and made us feel welcome. The hotel is in a prime location, walking distance to all the main areas with the main aspect of the hotel was the nature in which we were approached and cared for by all staff. It is a family friendly hotel but quiet and calm. We will be coming back.

Janette Thomson
Our first city break away from the hustle and bustle of the beach resorts and we have not been disappointed. Perfectly situated close to a lovely park and within easy walking distance of town centre. A totally relaxing atmosphere with friendly and attentive staff. All areas are accessible and dietary requirements catered for. Breakfast buffet is extensive, dinner is a la carte with chef specials to choose from, all well prepared, presented and delicious. Nothing is too much bother for the staff who, when they can, will share a wee chat with you. Lunch is an option in the restaurant near the pool and dining here is just as impressive. Already considering a return visit.

Donovan Jones
Just stayed there for a week and it was nothing short of exceptional. Architecture and overall design of the building is stunning. Rooms are clean and tidy, with a well stocked minibar. Concierge service is top notch - Reception brought us more pillows at midnight when we requested them! The food options are abundant, check out the Kon-Tiki asian inspired restaurant on site, it’s fantastic with attentive friendly staff. Thank you especially to Carlos and Claudia at the poolside bar and restaurant who went above and beyond to ensure all our needs were met throughout our visit. Would definitely return again if staying in Santa Cruz!


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