Iberostar Waves Cristina

Abi Roper

Rooms were very nice, comfy beds and a fluffy blanket provided in January! Cleaners were accommodating when we were still in rooms and staff in dining hall were very kind! Endless choice of food at breakfast, lunch and dinner. Location is good with a beach 3 minute flat walk away! Overall a 10/10 for me!

신희정

We stayed here from December 24th to 29th and were very satisfied with our stay. First of all, all the staff from reception to the restaurants, bars, and entertainment team were extremely kind and friendly which we really appreciated. The food was sometimes repetitive but there were still plenty of choices and the grilled dishes were especially delicious. The hotel is only a 3-minute walk from the beach and the bus stop to Palma is right in front of the hotel which was very convenient. We will definitely come back again and would love to visit in summer next time. And don’t miss the Christmas gift for kids there is a Santa’s grotto on Christmas Day which was a lovely surprise.

RL77

It was our first time in Mallorca and our first stay at an Iberostar hotel. We can compare it with hotels from other well-known chains, and we were really impressed by how much the whole staff cares about guests’ satisfaction. The hotel is in a perfect location, close to the beach. All the meals were excellent, with a great choice of vegetables, fruits, fish, and meat. There are many great options for relaxation—an outdoor pool, an indoor pool, a spa, bikes, tennis courts, and more. The beds in the rooms were very comfortable. Every problem, even the most complicated one, was solved with the help of the staff. Special thanks and appreciation to Blanca and Kevin. Both were very kind, patient, and understanding. Thank you—we believe it’s exactly this attitude that makes us want to come back again.

Ruymand Soltani

Overall, we’ve had a very enjoyable stay and are genuinely having a good time. It exceeded out expectations. The atmosphere is great, there are plenty of activities, and most of the staff and facilities are excellent. There is a lot this resort does very well. That said, some of the negative reviews are valid, especially during the winter holiday period. During winter peak times, the resort operates under pressure largely because an entire section is closed due to weather, pushing all guests into fewer facilities. As a result, dining areas and common spaces felt overcrowded, particularly around Christmas. The food service struggled at peak hours: insufficient seating, dishes frequently running out, and guests feeling forced to arrive exactly at opening time. On one occasion, staff asked us to return later due to lack of space; when we did, there was still limited food available, while at the same time we were repeatedly encouraged to finish quickly as the restaurant was close to closing. This was frustrating and avoidable with better planning. There are also some issues worth noting: poor soundproofing in rooms, minor maintenance concerns (including mold and unstable shower temperatures), and very inefficient lifts, especially for higher floors. On a positive note, when things weren’t under pressure, the food quality and service were genuinely very good. After raising our concerns, management took the time to speak with us personally, offered a sincere apology, and made a thoughtful gesture, which was appreciated. Overall, I do recommend the resort, particularly outside of winter peak periods. With better capacity management during colder months, this could easily be a consistently excellent experience

Epigha Ebisine

We loved staying here. The service was super great. Room amazing. Food was excellent, great selection and so much to eat. The service was extraordinarily great. Star camp for the kids to keep them entertained daily was superb. We only wished we had a bath in the room as my kids love their bubble bath. However both indoor and outdoor pool compensated to a good extent.