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Located In: Mexico

Hyatt Ziva Riviera Maya

Google Logo 3.9 Google reviews (1710)
Best Price From £959pp
Aug 2025
£959 pp
All Inclusive
Sep 2025
£969 pp
All Inclusive
Oct 2025
£1089 pp
All Inclusive
Nov 2025
£1179 pp
All Inclusive
Dec 2025
£1169 pp
All Inclusive
Jan 2026
£1359 pp
All Inclusive
Feb 2026
£1399 pp
All Inclusive
Mar 2026
£1389 pp
All Inclusive
Apr 2026
£1399 pp
All Inclusive
May 2026
£1389 pp
All Inclusive
Jun 2026
£1459 pp
All Inclusive
Jul 2026
£1529 pp
All Inclusive
Aug 2026
£1779 pp
All Inclusive
Sep 2026
£1489 pp
All Inclusive
Oct 2026
£1539 pp
All Inclusive
Nov 2026
£1589 pp
All Inclusive
Dec 2026
£1599 pp
All Inclusive
Up to 55% Off
Overview
Accommodation
Facilities
Club Level
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape h...

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has everything you need for an unforgettable holiday experience. Glistening infinity pools, a winding water park, a sumptuous spa and a cutting-edge fitness centre are among the superb amenities you’ll discover at Hyatt Ziva Riviera Maya. There’s also a lively kids club to ensure the little ones have a feast of fun during their stay. The plush suites are truly exquisite and feature a myriad of sophisticated amenities, such as spa-like bathrooms and high-tech entertainment. This stunning hotel also boasts a plethora of sensational restaurants where French classics and traditional Mexican flavours are among the gastronomic delights available.

How far is the nearest beach?

Hyatt Ziva Riviera Maya is next to the seaside.

Distance from the airport

Cancun International Airport is approximately 20km away from Hyatt Ziva Riviera Maya.

Pools
Bar
Gym
Spa
Shuttle
Click to read more
Accommodation
Water Park View Junior Suite
  • Furnished balcony with water park views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Tropical View Junior Suite
  • Furnished private balcony with garden views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Junior Suite Pool Walkout
  • Furnished balcony with direct access to a swimming pool
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Club Ocean View Rooftop Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Club Oceanfront Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Sofa bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Facilities

Facilities

  • 9 Nine outdoor pools including one adults only
  • Children’s pool
  • Waterpark
  • Fitness centre
  • Spa (local charge)
  • Kids club
  • Water activities (including aqua aerobics, aqua cycling and water volleyball)
  • Beach sports
  • Sunrise yoga
  • Daily activities Tequila tasting, Sushi Class (local charge)
  • Nightly entertainment (including live music and cultural performances)
  • Wine tasting with expert sommeliers (local charge)
  • Private cabanas (local charge)
  • Beauty salon (local charge)
  • Access to nearby El Camaleon Golf Club (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Overwater gazebo for weddings and events

*Please note that charges may apply to some activities and for the use of some facilities.

Club Level

Club Level

The Hyatt Ziva Riviera Maya - Club Level privileges include the following:

  • Exclusive Club Level Lounge featuring imported premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Premium-brand liquors
  • Private check-in and check-out in exclusive area
  • Late check-out (subject to availability)
  • Personalised concierge services
  • Food menu available
  • Complimentary domestic and international calls

Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Riviera Cancun all-inclusive concept includes the following:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Endless drinks at a variety of bars and lounges (including premium top shelf wines and liquors)
  • 24-hour room ?& concierge service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Access to the fitness centre
  • Access to the kids club
  • Aqua cycling, aqua aerobics and water volleyball
  • Free Wi-Fi
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Pulling inspiration and ingredients from Mexico Europe & Asia Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. Grab a burger and cocktail at The Corner, savour fresh seafood and ocean views at Balik, and enjoy a modern meal at Rue de Rivoli, the adults-only French restaurant—all included with your stay

Miyako

  • Thai, Chinese and Japanese cuisines
  • Dress Code: Casual Elegance

Rue de Rivoli

  • French cuisine
  • Dress Code: Casual Elegance

Vivace

  • Fresh Italian and Mediterranean flavours
  • Dress Code: Casual Elegance

Ki

  • Savor authentic Mexican cuisine full of traditional flavours and spices
  • Dress Code: Casual Elegance

Afthonia

  • Breakfast buffet & Mediterranean cuisine for dinner
  • Dress Code: Casual Elegance

Balik

  • Serving Caribbean seafood
  • Dress Code: Casual

La Parrilla

  • Grilled Americans
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • A variety of healthy and delicious food and drinks.
  • Dress Code: Casual
Offer Details

Up to 55% Off

Up to 55% Off
Up to 55% Off when travelling between 1st May 2025 - 31st December 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply

Up to 30% Off
Up to 30% Off when travelling between 1st January 2026 - 30th April 2026 All discounts are already applied to the prices shown. **Blackout Dates Apply
Hotel Reviews
Google Logo 3.9 Google reviews (1710)
Holly Larson
I came here with my family and enjoyed our stay! It was fun to explore the property and we felt safe and well taken care of. It was fun to choose a different restaurant for dinner each night. We appreciated that there were different pools to pick from an hours was even in the shade in the afternoon, which was very lovely for our toddler. It was nice that this all inclusive stay also hosted a dietitian nutritionist as part of the entertainment team for some activities for our families and others. Our favorite was the spin it to win it trivia game while we were waiting in line for breakfast.
Dahlia Gordon
The staff here were some of the kindest I’ve encountered — always welcoming and helpful. The entertainment crew really made our trip — they kept the energy up all day with games, activities, and evening events that were actually worth going to! Our room was great, the bed was super comfy, and the pool areas were beautiful and relaxing. We never ran out of things to do but also felt like we could unwind whenever we wanted. Such a fun and relaxing vacation — would absolutely come back!
Kirsten Lam
The staff was friendly and our kids ( 8 years old and 5 years old) enjoyed the kids club. We have stayed here more than once. During our trip this year (June 2025), it seemed like it was less crowded and lower occupancy compared to our trip last July (2024). Which in turn, seemed like there was less staff. Overall, a very enjoyable trip. The rooms are clean and spacious. The shows are great and the food is good. They are very accommodating to food allergies. Great family resort.
Hannah Edwards
Just returned from a 4-night stay with our 11 month old. This resort would not have been our first pick for a family-friendly resort in Cancun, but we were somewhat limited as we had a last-minute change in plans and this seemed like the best option available at the time. We have been to multiple other adults only AI resorts within this general price range, but this was our first time at a family-friendly resort. Overall, the resort was mediocre at best. There wasn't anything particularly bad about it, but nothing particularly good either. The best part was the short 15 minute transfer from the airport. The rooms, pools, and general facilities could use a little TLC. As mentioned in many other reviews, there is no functional beach which was not a problem for us as we prefer the pool anyway. We did not have any issues with availability of pool chairs, but we did note there were not very many umbrellas so if you prefer shade this could be an issue. The food was the most underwhelming food we have had at an AI thus far. Again, not terrible but nothing standout. Service in the restaurants was pretty spotty, frequently had to flag someone down just to get a refill on water or silverware. The resort was "family-friendly" and there were many families with children of all ages, but I wouldn't say the resort catered to children in particular. They did provide a crib for the room and there were high-chairs at the restaurants but that was all in regards to infant specific amenities. There was a small kids waterpark and 4 water slides which were quite outdated. The slides were comical- there wasn't enough water flow so you would get stuck halfway down the slide and end up scooting the remainder of the way. From what I have heard about other Hyatt Ziva resorts, this one did not seem to live up to the name.
Family Malhotra
We got the VIP room which was amazing two full bathrooms three times a size of other rooms and massive balcony and two Jacuzzi inside and out. Problem was the food quality, speed, as well as quality of drink selection, whether adult or kids were really substandard. On our last night we even left the resort just to get some decent food at a restaurant. The one gem is there are many tremendous staff members, Salvador at the VIP lounge and Sandy, our Concierge/Butler. The two of them really made our stay and that’s why instead of giving it low star rating I gave it what I gave it. The staff, they are friendliness and kindness carry this place despite its management. Cleanliness of the resort is probably the best I’ve ever seen. The staff and work work so hard and you see them sweating and toiling.
More...

BEST PRICE FROM Flight & Hotel
£959pp
Aug 2025
£959pp
All Inclusive
Sep 2025
£969pp
All Inclusive
Oct 2025
£1089pp
All Inclusive
Nov 2025
£1179pp
All Inclusive
Dec 2025
£1169pp
All Inclusive
Jan 2026
£1359pp
All Inclusive
Feb 2026
£1399pp
All Inclusive
Mar 2026
£1389pp
All Inclusive
Apr 2026
£1399pp
All Inclusive
May 2026
£1389pp
All Inclusive
Jun 2026
£1459pp
All Inclusive
Jul 2026
£1529pp
All Inclusive
Aug 2026
£1779pp
All Inclusive
Sep 2026
£1489pp
All Inclusive
Oct 2026
£1539pp
All Inclusive
Nov 2026
£1589pp
All Inclusive
Dec 2026
£1599pp
All Inclusive

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