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Located In: Mexico

Hyatt Zilara Riviera Maya

Google Logo 4.3 Google reviews (896)
Best Price From £1319pp
Jan 2026
£1519 pp
All Inclusive
Feb 2026
£1579 pp
All Inclusive
Mar 2026
£1589 pp
All Inclusive
Apr 2026
£1469 pp
All Inclusive
May 2026
£1429 pp
All Inclusive
Jun 2026
£1469 pp
All Inclusive
Jul 2026
£1459 pp
All Inclusive
Aug 2026
£1439 pp
All Inclusive
Sep 2026
£1319 pp
All Inclusive
Oct 2026
£1329 pp
All Inclusive
Nov 2026
£1589 pp
All Inclusive
Dec 2026
£1629 pp
All Inclusive
Mar 2027
£1929 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Jet off and live the dream in the glorious Mexican sunshine at Hyatt Zilara Riviera Maya, a magnificent 5-star escape surrounded by lush mangroves and nestled next to a long stretch of pristine white sands. This luxurious all-inclusive, adults-onl...

Jet off and live the dream in the glorious Mexican sunshine at Hyatt Zilara Riviera Maya, a magnificent 5-star escape surrounded by lush mangroves and nestled next to a long stretch of pristine white sands. This luxurious all-inclusive, adults-only retreat, which resembles a modern hacienda, is a magical getaway for anyone craving an unforgettable holiday experience. Beautiful architecture, lavish accommodation, gourmet dining and unrivalled hospitality are among the delights which await at this haven or relaxation and pleasure within easy reach of Playa del Carmen in the sun-kissed Riviera Maya. You’ll enjoy unlimited food and beverages in a myriad of top-class restaurants, spend heavenly nights in an exquisite room or suite offering jaw-dropping ocean views, and succumb to head-to-toe pampering in the resort’s sumptuous spa. A host of other amenities that add to the appeal of Hyatt Zilara Riviera Maya include a glistening ocean-view pool for a refreshing dip, a lively sports bar, a fitness centre, tennis court and a bumper programme of entertainment which includes culturally-inspired performances.

How far is the nearest beach?

Hyatt Zilara Riviera Maya is next to the beach.

Distance from the airport

Cancun International Airport is approximately 46km away from the Hyatt Zilara Riviera Maya.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Double
  • Private furnished balcony with views of the mangroves
  • 2 double beds
  • Full marble bathroom with lavish amenities
  • Television
  • Alarm clock with Bluetooth
  • Free Wi-Fi
  • Climate control
  • Minibar (refreshed daily with water, beer, soft drinks and snacks)
  • Nespresso coffee/tea maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Tropical View King
  • Private furnished balcony with views of the mangroves
  • King-size bed
  • Full marble bathroom with lavish amenities
  • Television
  • Alarm clock with Bluetooth
  • Free Wi-Fi
  • Climate control
  • Minibar (refreshed daily with water, beer, soft drinks and snacks)
  • Nespresso coffee/tea maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Resort View Swim Up King
  • Semi-private pool access
  • Private furnished balcony
  • King-size bed
  • Full marble bathroom with lavish amenities
  • Television
  • Alarm clock with Bluetooth
  • Free Wi-Fi
  • Climate control
  • Minibar (refreshed daily with water, beer, soft drinks and snacks)
  • Nespresso coffee/tea maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Ocean Front Private Pool King
  • Private pool
  • Personal butler service
  • Private furnished balcony/patio with ocean view
  • King-size bed
  • Full marble bathroom with upgraded amenities
  • Television
  • Alarm clock with Bluetooth
  • Free Wi-Fi
  • Climate control
  • Minibar (refreshed daily with water, beer, soft drinks and snacks)
  • Nespresso coffee/tea maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Ocean Front One Bedroom Master Suite
  • Personal butler service
  • Private furnished balcony/patio with ocean view
  • Master bedroom with king-size bed
  • Separate living room
  • Full marble bathroom with upgraded amenities
  • Television
  • Alarm clock with Bluetooth
  • Free Wi-Fi
  • Climate control
  • Minibar (refreshed daily with water, beer, soft drinks and snacks)
  • Nespresso coffee/tea maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Facilities

Facilities

  • Swimming pool
  • Restaurants
  • Bars and lounges
  • Fitness centre
  • Spa
  • Beach club (with live DJs)
  • Tennis court
  • Group fitness classes
  • Sunrise yoga
  • Water aerobics
  • Aqua cycling
  • Beach volleyball
  • Water sports
  • Cooking lessons
  • Hot tub
  • Nightly entertainment (including live music and culturally-inspired performances)
  • Wine tasting
  • Beauty salon
  • Free parking
  • Laundry services
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Hyatt Zilara Riviera Maya all-inclusive concept includes the following:

  • Unlimited dining and endless drinks at a variety of restaurants, bars and lounges
  • Oceanfront dining
  • Access to the spa and fitness centre
  • Wine tasting with expert sommeliers
  • Activities (including tennis, sunrise yoga, water aerobics and beach sports)
  • Nightly entertainment
  • Complimentary in-room minibar
  • 24-hour room service
  • Resort taxes, gratuities and Wi-Fi

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Capri Grille

  • Italian cuisine
  • Serves dinner
  • Dress code: Smart casual

Tempest

  • Asian cuisine, blending classic styles and modern influences
  • Sushi chefs and teppan tables
  • Serves dinner
  • Dress code: Smart casual

El Comedor

  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Casual at breakfast, smart casual at dinner

Coffee Republic

  • Serves pastries, gelato and light snacks

The Market

  • Special dining opportunities available with food and beverage concierge (including romantic dinners and chef’s tasting)

Lola Beach

  • Beach club
  • Seafood with Latin flavours
  • Serves breakfast and dinner
  • Dress code: Casual at breakfast, smart casual at dinner

Legends Sports Bar

  • Serves bar bites
  • Dress code: Casual

24-hour room service is also available.

Hotel Reviews
Google Logo 4.3 Google reviews (896)
Shar
Staff are exceptional and the service is 5 star. Beach is beautiful and cleaned often. However, wifi is non-existent especially for android users. They also don't have an umbrella service and the stationary palapas go fast. These are two things that can be easily fixed. The room was beautiful and well equipped but there is hardly any soundproofing. you can hear everything from the next room, hallway and the pool. so lightsleepers may run into issues. The resort itself needs nicer and more upscale decor to keep up with the 5 star esthetics. The food presentation and taste was good at every restaurant However consistently over-salted. the portions are small which is nice because you get quality and less waste. This is not a party resort and they have some entertainment but it's not great. They use a private company for their non-motorized sports who was rarely there and not very helpful or nice.
Luis Loaiza
Our stay at Hyatt Zilara was overall a very enjoyable and relaxing experience. The service truly stood out — the staff was consistently friendly, attentive, and made us feel welcomed from the moment we arrived. The resort never felt overcrowded, which made it easy to fully relax and enjoy the peaceful atmosphere. The entertainment was on point, with fun, well-organized activities and great nighttime shows that kept the energy lively without being overwhelming. That said, there is room for improvement when it comes to the food. While there were good options available, the quality and variety could be elevated to better match the resort’s standard. Additionally, service in the beach area was noticeably slower; the waiters seemed overwhelmed, and adding more staff there would greatly improve the experience. Overall, Hyatt Zilara offers a beautiful setting, great service, and a relaxing vibe, with just a few areas that could be improved.
Ray Jay
We booked the Hyatt Zilara Riviera Maya as 1 for 1 resort using a UVC member VIP week. We did not have high expectations, but needed to use or lose our VIP week. We were absolutely blown away by the consistently high service throughout the resort. Arguably, the best service we have ever had and we have stayed at the highest end properties in the UVC portfolio. This is small footprint resort, that feels intimate a quiet. Our room was superb and the butler services by Marial and her colleagues was incredible 24/7. A perfect beach, great room and excellent food. We can't wait to stay at this resort again!!
Chris Johnmeyer
We stayed at Hyatt zilara from November 29-dec 6. We had a great time. The resort is small, just what we were looking for, the food was great, better than most resorts. The staff was short but they did the best they could to keep up. We had one bartender at the beach that started on Wednesday I think and was there until Saturday when we left that had a major attitude problem but other than that I can't complain. The beach was cleaned every day. It was soft and powdery. I highly recommend this resort.
Gustavo
We stayed at the Hyatt Zilara Riviera Maya for five days in November and had a really good experience. The resort is more on the boutique side and isn't massive, which makes it perfect for a shorter stay. Anything more than a week might feel a bit much, but five days was perfect. When we first arrived, there were a couple of issues with our room, but Jacob the hotel supervisor handled everything quickly and was really kind throughout the process. Luis also deserves a shoutout. He looked after us with food and drinks and was just an all-around cool dude. Everyone we met at the resort was super friendly, and the Pan American show on Monday night was very cool. The beach and pool areas are beautiful, and the hotel itself is very nice. Some parts of the property are starting to show their age a bit, but the rooms were updated, modern, and very comfortable. The Asian restaurant was my favorite. The only small downside was at Lola Beach Club, where the raccoon-like animals were bothering guests and looking for food. The staff could have done a bit more to keep them away, but it was just a minor issue. Overall, the staff, the beach, the food, and the whole experience was great.
More...

BEST PRICE FROM Flight & Hotel
£1319pp
Jan 2026
£1519pp
All Inclusive
Feb 2026
£1579pp
All Inclusive
Mar 2026
£1589pp
All Inclusive
Apr 2026
£1469pp
All Inclusive
May 2026
£1429pp
All Inclusive
Jun 2026
£1469pp
All Inclusive
Jul 2026
£1459pp
All Inclusive
Aug 2026
£1439pp
All Inclusive
Sep 2026
£1319pp
All Inclusive
Oct 2026
£1329pp
All Inclusive
Nov 2026
£1589pp
All Inclusive
Dec 2026
£1629pp
All Inclusive
Mar 2027
£1929pp
All Inclusive

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