Overview
Jet off and live the dream in the glorious Mexican sunshine at Hyatt Zilara Riviera Maya, a magnificent 5-star escape surrounded by lush mangroves and nestled next to a long stretch of pristine white sands. This luxurious all-inclusive, adults-only retreat, which resembles a modern hacienda, is a magical getaway for anyone craving an unforgettable holiday experience. Beautiful architecture, lavish accommodation, gourmet dining and unrivalled hospitality are among the delights which await at this haven or relaxation and pleasure within easy reach of Playa del Carmen in the sun-kissed Riviera Maya. You’ll enjoy unlimited food and beverages in a myriad of top-class restaurants, spend heavenly nights in an exquisite room or suite offering jaw-dropping ocean views, and succumb to head-to-toe pampering in the resort’s sumptuous spa. A host of other amenities that add to the appeal of Hyatt Zilara Riviera Maya include a glistening ocean-view pool for a refreshing dip, a lively sports bar, a fitness centre, tennis court and a bumper programme of entertainment which includes culturally-inspired performances.
How far is the nearest beach?
Hyatt Zilara Riviera Maya is next to the beach.
Distance from the airport
Cancun International Airport is approximately 46km away from the Hyatt Zilara Riviera Maya.
Facilities
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Pools
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Restaurant
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Bar
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Gym
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Beach
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Golf
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Parking
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Spa
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Wifi
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Adults-Only
Offer Details
Up to 42% off
Up to 42% off
Up to 42% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
Hyatt Zilara Riviera Maya | Google reviews (672)
Olivia Nolan
I had the best time at Hyatt Zilara Riviera Maya! My husband and I came for a few days to escape winter in New York and it was lovely. It was my first time at an all inclusive so I was a little wary but this resort exceeded my expectations. The property is beautiful and well maintained. The staff is attentive and polite. Special shoutout to Karla in reception who upgraded our room and to Sofia, our butler, who was accommodating and made us feel extra special and welcome. We loved relaxing at the beach cabanas and our private pool. The food was delicious and beautifully plated. We especially enjoyed our dinners at the sushi counter and the Italian restaurant. The hotel has a more relaxed atmosphere than a party one which was exactly what we wanted.
Michael Smith
This was a great takeover for Hyatt from the old Secrets, when we went, it was not too crowded and the price was great compared to similar resort brands within the same category level. Food was good, drinks good, but the service was top notch. We definitely try not to compare resorts that are a great value to other high end and $$$ resorts we’ve been to. We enjoyed this resort for the small footprint it is on, and the cabanas (extra cost, but came with extra amenities). We may be back depending on if the value remains based on the price. Thanks again to all the staff!
Jack Tidwell
Nice resort with nice pools and a large beach. They did a great job of cleaning the beach every day. The water is not really pretty in this area of the Riviera Maya, but again the beach was nice. We were there with a very large group of 300+ people and they did a good job of accommodating everyone.
Lisa
Having experience with a few all inclusive resorts in this area, I was incredibly impressed by the attentive service from all staff at Hyatt Zilara, the delicious food and beautiful resort! We didn’t have a single bad meal here - highly recommend the Italian and the Teppenyaki. Seriously, the food is so good compared to some other large all inclusives. This is a smaller resort, but it also allows the staff here to be very attentive and friendly.
The beach is beautiful and not much seaweed even in this time of year. Can be a bit hard to find a spot in some shade but there is turnover throughout the day. Beach bar drinks are great and there is always good music playing around the pool (bonus points for DJ & live music).
The entertainment is toned back as it’s a smaller resort - but don’t miss the aquatic acrobat show!
Some of these bad reviews don’t make sense to me, and I wanted to leave a shout out to the staff! Especially Adan (Italian), Ernesto (beach server), Erick & Israel (Social bar), Roberto (Lola Snack) and Julian (Teppenyaki).
Troy Cruchelow
We recently stayed at the Hyatt Zilara Riviera Maya, and the exceptional service provided by the staff truly made our trip unforgettable. From the moment we arrived, everyone made us feel warmly welcomed and attended to. Two people in particular really stood out: Ivan, our server, and Nelson, our bartender.
Ivan was incredibly attentive and seemed to anticipate our needs before we even asked. He made each meal an enjoyable experience, remembering our preferences and going out of his way to make sure we were comfortable and had everything we needed. His kindness and dedication to making guests feel valued made a huge impression on us.
Nelson, the bartender, added a fun and personal touch to our afternoons. His cocktails were not only delicious but crafted with skill and care. He was always ready with a recommendation and took the time to make sure we were having a great experience. His friendly personality and enthusiasm made every visit to the bar a highlight of our stay.
Thanks to Ivan, Nelson, and the rest of the wonderful staff at Hyatt Zilara, we felt completely pampered and genuinely cared for throughout our stay. We highly recommend this resort to anyone seeking a memorable and relaxing getaway with outstanding service.
Facilities
- Swimming pool
- Restaurants
- Bars and lounges
- Fitness centre
- Spa
- Beach club (with live DJs)
- Tennis court
- Group fitness classes
- Sunrise yoga
- Water aerobics
- Aqua cycling
- Beach volleyball
- Water sports
- Cooking lessons
- Hot tub
- Nightly entertainment (including live music and culturally-inspired performances)
- Wine tasting
- Beauty salon
- Free parking
- Laundry services
- Meeting rooms and facilities
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
The Hyatt Zilara Riviera Maya all-inclusive concept includes the following:
- Unlimited dining and endless drinks at a variety of restaurants, bars and lounges
- Oceanfront dining
- Access to the spa and fitness centre
- Wine tasting with expert sommeliers
- Activities (including tennis, sunrise yoga, water aerobics and beach sports)
- Nightly entertainment
- Complimentary in-room minibar
- 24-hour room service
- Resort taxes, gratuities and Wi-Fi
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Capri Grille
- Italian cuisine
- Serves dinner
- Dress code: Smart casual
Tempest
- Asian cuisine, blending classic styles and modern influences
- Sushi chefs and teppan tables
- Serves dinner
- Dress code: Smart casual
El Comedor
- Serves breakfast, lunch and dinner, buffet style
- Dress code: Casual at breakfast, smart casual at dinner
Coffee Republic
- Serves pastries, gelato and light snacks
The Market
- Special dining opportunities available with food and beverage concierge (including romantic dinners and chef’s tasting)
Lola Beach
- Beach club
- Seafood with Latin flavours
- Serves breakfast and dinner
- Dress code: Casual at breakfast, smart casual at dinner
Legends Sports Bar
- Serves bar bites
- Dress code: Casual
24-hour room service is also available.
