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All Resorts inc Cancun - Mexico

Hyatt Vivid Grand Island

Google Logo 4.4 Google reviews (1455)
Best Price From £1429pp
Dec 2025
£2619 pp
All Inclusive
Jan 2026
£1679 pp
All Inclusive
Feb 2026
£1719 pp
All Inclusive
Mar 2026
£1609 pp
All Inclusive
Apr 2026
£1479 pp
All Inclusive
May 2026
£1469 pp
All Inclusive
Jun 2026
£1459 pp
All Inclusive
Jul 2026
£1489 pp
All Inclusive
Aug 2026
£1559 pp
All Inclusive
Sep 2026
£1429 pp
All Inclusive
Oct 2026
£1459 pp
All Inclusive
Nov 2026
£1519 pp
All Inclusive
Dec 2026
£1559 pp
All Inclusive
Jan 2027
£1579 pp
All Inclusive
Feb 2027
£1659 pp
All Inclusive
Overview
Accommodation
Facilities
Vantage Club
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Step foot into an adult-only world of complete relaxation and all-inclusive delights in the Mexican paradise of Cancun at the sublime Hyatt Vivid Grand Island. Set between the Nichupte Lagoon and the Caribbean Sea, this 5-star all-suite hotel is a...

Step foot into an adult-only world of complete relaxation and all-inclusive delights in the Mexican paradise of Cancun at the sublime Hyatt Vivid Grand Island. Set between the Nichupte Lagoon and the Caribbean Sea, this 5-star all-suite hotel is an ideal choice for anyone seeking an elevated tropical holiday experience. Plush, modern living spaces and an extensive selection of enticing dining destinations await, along with a multitude of fabulous leisure amenities. Key features include swimming pools, a spa, fitness centre and beach club, while a myriad of land and water sports, activities, classes and wellness sessions can also be enjoyed during a stay at the Hyatt Vivid Grand Island.

How far is the nearest beach?

Guests staying at Hyatt Vivid Grand Island have access to the Ennea Beach Club, which is located on Playa Delfines, a 10-minute shuttle away from the hotel.

Distance from the airport

Cancun International Airport is approximately 17km away from Hyatt Vivid Grand Island.

Pools
Bar
Gym
Spa
Wifi
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Accommodation
Junior Suite Bay View
  • Private furnished balcony
  • King-size bed
  • TV
  • Complimentary Wi-Fi
  • Air conditioning
  • Ceiling fan
  • Fully-stocked minibar with beer, soda, water and juice
  • Coffee maker
  • Electronic safe
  • Telephone
  • Steamer
  • Bathroom with shower and double sinks
  • Hairdryer
  • Bathrobes and slippers
  • Bathroom amenities

Junior Suite Golf View
  • Private furnished balcony
  • king or 2 doubles
  • TV
  • Complimentary Wi-Fi
  • Air conditioning
  • Ceiling fan
  • Fully-stocked minibar with beer, soda, water and juice
  • Coffee maker
  • Electronic safe
  • Telephone
  • Steamer
  • Bathroom with shower and double sinks
  • Hairdryer
  • Bathrobes and slippers
  • Bathroom amenities

Junior Deluxe Suite Bay View
  • Private furnished balcony
  • King-size bed or 2 double beds
  • TV
  • Complimentary Wi-Fi
  • Air conditioning
  • Ceiling fan
  • Fully-stocked minibar with beer, soda, water and juice
  • Coffee maker
  • Electronic safe
  • Telephone
  • Steamer
  • Full bathroom
  • Separate double showers and double vanities
  • Hairdryer
  • Bathrobes and slippers
  • Bathroom amenities

Junior Deluxe Suite Golf View
  • Private furnished balcony
  • King-size bed or 2 double beds
  • TV
  • Complimentary Wi-Fi
  • Air conditioning
  • Ceiling fan
  • Fully-stocked minibar with beer, soda, water and juice
  • Coffee maker
  • Electronic safe
  • Telephone
  • Steamer
  • Full bathroom
  • Separate double showers and double vanities
  • Hairdryer
  • Bathrobes and slippers
  • Bathroom amenities

Premium Suite Golf View
  • Private furnished balcony
  • King-size bed
  • Living area
  • TV
  • Complimentary Wi-Fi
  • Air conditioning
  • Ceiling fan
  • Fully-stocked minibar with beer, soda, water and juice
  • Coffee maker
  • Electronic safe
  • Telephone
  • Steamer
  • Full bathroom
  • Separate double showers and double vanities
  • Hairdryer
  • Bathrobes and slippers
  • Bathroom amenities

Facilities

Facilities

  • Swimming pools, including a rooftop pool and a pool at the beach club (Main pool now open to midnight)
  • Hot tub
  • Spa
  • Fitness centre
  • Fitness classes
  • Beach club
  • Watersports
    • Complimentary access to watersports is available nearby at Aquaworld Cancun, located just 2.5 miles from the resort. Round-trip transportation services via Amstar are provided with pick-up times at 11:30 a.m. and 2 p.m
    • Kayaks
    • Paddleboard
    • Flow Rider
    • Sailing
  • Yoga
  • Meditation
  • Spanish lessons
  • Beach volleyball (at the beach club)
  • Cornhole
  • Horseshoes
  • Cocktail lessons
  • Arts and crafts
  • Pastry classes
  • Kite-making classes
  • Wine, tequila and mezcal tastings
  • Sip and paint class
  • Cocoa ceremony
  • Blackjack
  • Bingo
  • Football
  • Beach tennis
  • Petaca
  • Golf (local charge)
  • Paddle board yoga
  • Pool volleyball
  • Pickleball
  • Ping pong
  • Live music
  • Parties
  • Fashion shows
  • Casino night
  • Movie night
  • Bonfires
  • Karaoke
  • Complimentary Wi-Fi
  • Restaurants
  • Bars
  • Concierge service
  • 24-hour reception
  • Room service (7am to 11pm)
  • Doctor on call 24/7 (local charge)
  • Laundry service (local charge)
  • Tour desk (local charge)
  • Shopping
  • Wedding services
  • Meeting and event facilities

*Please note that charges may apply to some activities and for the use of some facilities.

Vantage Club

Vantage Club

Vantage Club benefits include the following:

  • Personalised check-in and check-out
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar
  • Complimentary access to the hydrotherapy circuit at the spa once per stay
  • Upgraded bath amenities
  • Soaking tub in the bathroom
  • Pillow menu
  • Secret box for room service
  • Access to private Vantage Club Lounge
  • Daily continental breakfast service in the Vantage Club Lounge (7am to 11am)
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and premium liquors in the Vantage Club Lounge
  • Exclusive access to Oishii for breakfast
  • Access to the rooftop pool and Cobalt swim-up bar will be designated for Vantage Club guests only.
  • Vantage Club guests will have exclusive access to breakfast and lunch at Oishii, the rooftop restaurant, as well as personalized concierge service on the rooftop and premium liquor options in the Cobalt swim-up bar.
  • Ideal room locations on the highest floors of the building offering optimal views

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

All-inclusive

All-inclusive

The Hyatt Vivid Grand Island all-inclusive concept includes the following:

  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour dining options
  • In-room minibar fully stocked with bottled water, fruit juices, soda and beer
  • Daily maid service
  • Room service (7am to 11am and 6pm to 11pm)
  • Complimentary Wi-Fi
  • Endless daytime activities and nightly entertainment

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Aglio

  • Gourmet a la carte Italian specialties and brick-oven pizza
  • Serves dinner (5pm to 11pm)
  • Dress code: Resort casual

Coco Cafe

  • Serves coffee and pastries in the morning and sandwiches and desserts in the afternoon and evening
  • Dress code: Resort casual
  • Open 24 hours a day

Dalia

  • A la carte traditional and gourmet Mexican cuisine
  • Serves dinner (6pm to 11pm)
  • Dress code: Resort casual

Fresco Ceviche

  • Poolside venue serving fresh ceviche (11am to 4pm)
  • Dress code: Resort casual

Galeria International Cafe

  • Main buffet restaurant
  • Local and international cuisine
  • Serves breakfast (7am to 11am)
  • Dress code: Resort casual

Le Lys

  • Gourmet a la carte French cuisine
  • Serves dinner (6pm to 11pm)
  • Dress code: Resort casual

Mediterraneo

  • Poolside venue serving seafood dishes with a Mediterranean influence
  • Serves breakfast
  • Dress code: Resort casual

Oishii

  • Rooftop restaurant serving Japanese cuisine for dinner (6pm to 11pm) and grilled specialties.
  • Serves breakfast (Vantage Club guests only, 8am to 10.30am), lunch (12pm to 4pm), and dinner (6pm to 11pm)
  • Dress code: Resort casual

The Hub Snack Bar

  • Poolside snack bar
  • Serves food (10am to 5pm) and drinks (until 7pm)
  • Dress code: Resort casual

Vivid Bites (Food Truck)

  • Serves Mexican cuisine, burgers, salads, vegetarian options, and more (11am to 4pm)
  • Dress code: Resort casual

Cobalt Swim-up Bar

  • Open to Vantage Club members only
Hotel Reviews
Google Logo 4.4 Google reviews (1455)
Alexia Johnson
Wonderful, Relaxing, and Memorable Stay! My hubby and I recently stayed at the Hyatt Vivid Grand Island, and it was truly an amazing experience. We created so many memories, and the resort offered a great balance of relaxation and entertainment. They really do have something for everyone. Entertainment: We played pool volleyball almost every day—it became one of the highlights of our trip. Orlando was incredibly engaging and kept the games fun and competitive. Caesar and “Mexican Chocolate” were also very entertaining and created a lively, enjoyable atmosphere for all the pool activities and exercise sessions. My favorite events were the Mexican Experience, Noctombar, and the White Party. • The Mexican Experience was beautifully done with delicious food and a cultural showcase. • The midnight DJ party was great as well, though it depends on the crowd. The DJ played great music and took requests. This is definitely not a hardcore party resort, and we loved that. We were looking for relaxation with just a touch of hype—and this resort delivered perfectly. Everyone we encountered was warm and friendly. We even played Mexican bingo for the first time, and it was surprisingly so much fun! Food: Ingride took such amazing care of us at breakfast. By our second day, she remembered us—and if she was working, we always asked to sit in her section. She was kind, attentive, and always smiling. She even remembered that I had mimosas the previous morning! We enjoyed the Japanese restaurant, and although we planned to try the Italian restaurant, the Mexican Experience event took its place that night. Everything we ordered throughout our stay was delicious and well seasoned. The omelette chef was also kind and entertaining—he made breakfast feel fun. Drinks: Like many all-inclusives, the drinks weren’t very strong, even when ordering doubles. That wasn’t a big issue since I could always ask for a separate shot. Room: Our room was spacious, modern, and beautiful. We loved the view of the golf course—especially during sunrise. I also appreciated that the shower and toilet were in separate spaces. My only complaint is the shower door: it doesn’t seem to close fully or sit level, so water leaked onto the bathroom floor. Otherwise, the room was perfect. We also had two bottles of wine, though we didn’t spend much time in the room to enjoy them. Beach Club: The Beach Club was wonderful. The ocean was incredibly blue and beautiful—postcard perfect. Service on the first row by the beach could use slight improvement, as we had to request drinks a few times. However, when we sat near the top section, service was quick and consistent for both drinks and food.
Alyson Holley
We booked here after looking off and on for a couples quick getaway. The resort is conveniently located from the airport, and overlooks either the bay or golf course. The shuttle to the beach is a short 8-10 minute drive and looks like a postcard perfect landscape. The food will not drop your jaw but Aglio had several consistent great Italian plates. The drinks are what you would expect. Be specific in what you want. Staff across the entire resort is very kind and observant. They are most welcoming in all aspects and made this a place we will certainly plan to return to.
J T
Great place to stay for about 4 days. The food was amazingly fresh. We loved the Mexican Restaurant (Dalia) and the Ceviche Bar (Fresco Ceviche). Dalia and Fresco Ceviche were so good, we went to both twice on trip. Our most handsome server Alexis at Dalia had great energy, was very attentive; all the staff (Head chef, head server, etc..) at Dalia made our visit exquisite. Our server Raymundo at Fresco Ceviche was very accommodating and friendly, the chef at Fresco Ceviche made the best Ceviche (The Chef's special was absolutely delicious). The beach club was amazing, the views, food, music and hospitality were exceptional. The food truck chef and servers delivered great food and service. All aspects of the resort are clean, well organized and service is quick. However, my critique is that I would prefer to have more sound dampening in the room, between the rooms and in the hallway. Also, there were certain areas in the main lobby that leaked water from the ceiling. Overall, I loved the experience and would definitely recommend this place to anyone.
Samuel Hanes
spent 7 nights in late November as a couple in our early 30’s. We’ve stayed at other all-inclusives before, and this was our first time at a Hyatt AI property. We really enjoyed our stay. The resort is beautiful, the rooms are clean and comfortable, the food was good quality, and the staff are attentive and fun. We had a great time poolside most days we were here and never had an issue finding a chair. Our server Oliver made our time at the pool wonderful- he was very attentive and kept our glasses full and our hunger tamed every day. The Vivid 1 pool is heated, perfect for a morning or evening swim or a windy or overcast day. The Vivid 2 pool is not but felt great after being out in the hot sun. The rooftop pool (Vantage only) was definitely the coldest pool, but we still didn’t have any issue with the temp with us being in the sun all day. The rooftop was nice for a calmer, more serene vibe- but we actually preferred hanging out around the main pools downstairs. We did the beach club 2 days we were there. The shuttle is hot and stuffy, but it is only 10 minutes (half the drive is just getting off the property). The beach club property itself is gorgeous and the sand is prestine. They deliver your drinks and food right to your beach chair- the poke nachos are the perfect beach snack! The water was a good temperature and the waves were fun (it was a yellow flag day most days we were there). The beach club IS in high-demand and the only place we had trouble getting a chair, so recommend getting there in the morning and making a day of it. The activities schedule has something every hour of the day, from health and wellness activities like sound healing, pickleball, and yoga/pilates to fun activities like wine tasting, music trivia, and poolside games/challenges. Rebecca, Angel, Orlando, Caesar and the entire entertainment crew do a great job of keeping guests engaged and having a good time. We thought the food at the resort was good quality and on-par with other resorts we’ve been to. The international buffet has a great mix of food every day for breakfast and lunch and always had something we liked. The rooftop breakfast (Vantage only) was a nice touch. The welcome mimosa was a nice touch and The Croque Madame was as good as the views! The ceviche restaurant by the main pool is a must-try, it was so so good and a great afternoon snack. Oishi (Japanese) was our favorite- the Yakimeshi, mixed teppanyaki and sushi were delicious with the fried banana spring roll dessert. We really enjoyed the portobello carpaccio, Cacio e pepe, and penne from Aglio (Italian). Mediterraneo had really good Kofta and Shawarma as well as Khachapuri. Dalia (Mexican) had a tasty catch of the day and Nayarit-Style Fish Tostadas. The sweet corn cream soup and northern-style beef were good comfort food. Overall the food hit the spot and we always were able to find something we liked. It met our expectations for resort food and exceeded it in some areas. They do a good job with their options and menus- I do wish there were more late-night options though. We really enjoyed the time we spent at this resort, the people we met and the experiences we shared were fantastic. We found this resort to be a great value and would stay here again.
Yashar M
We recently stayed at the Hyatt Vivid Grand Island in Cancun and would rate it 2-3 stars. While the hotel itself is modern and clean, and the daytime entertainment is pretty good, the food was a major disappointment and the service often came with unnecessary attitude. Food Quality: The food was honestly awful. It felt like they reused leftovers from the specialty restaurants in the buffet, and everything was either too greasy, too salty, or way too sweet. The late-night food option was horrendous. They had a small cafe with a few basic sandwich options. But if you came past 10 pm, all they would serve you was basically a plain grilled ham and cheese sandwich with literally one slice of ham and one slice of cheese! That was it! On one night, we came back and a group of people in front of us wanted the croissant sandwich, which as usual by 10 pm they said they didn’t have. They told the group in front of us they were out of cheese, so it would just be ham… first of all, that’s ridiculous but when it was our turn they did serve us with cheese. So not sure why the lied to the group in front of us. If you came back late and were hungry, you’d be stuck eating a bunch of bread just to fill up. Many times you’d go to get ice cream around 9 pm or 12pm and they would’ve locked it up… The only decent and somewhat good food was their Vantage Club, which you had to pay an extra $50USD/ per day to use their rooftop pool and get decent food. I shouldn’t have to pay extra money just to get decent food. If it was elite michelin star restaurant then I don’t mind paying more for it, but not for just decent food that should already be part of the standard package. Service Issues: We had a group of 14 people across seven rooms, and multiple times we got attitude just for making normal requests, like asking for water or a few sandwiches. It wasn’t a one-time thing; it happened repeatedly over our week-long stay. Some staff were nice, but the overall attitude problem made the experience worse. I shouldn’t get attitude for asking for 10 bottles of water for our group. Comparison to Breathless Cancun: Last year, I stayed at the Breathless Cancun resort, and their late-night food options were amazing by comparison. They had a variety of fresh, ready-to-go sandwiches that were actually filling. It’s disappointing that at Hyatt Vivid, I had to pay extra for the Vantage Club just to get decent food. For a resort that costs what it does, that’s just not acceptable. In summary, the Hyatt Vivid is a clean, visually appealing place with decent entertainment, but the terrible food and recurring staff attitude issues really dragged the experience down. I won’t be returning ever again and won’t be coming back to it ever again.
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BEST PRICE FROM Flight & Hotel
£1429pp
Dec 2025
£2619pp
All Inclusive
Jan 2026
£1679pp
All Inclusive
Feb 2026
£1719pp
All Inclusive
Mar 2026
£1609pp
All Inclusive
Apr 2026
£1479pp
All Inclusive
May 2026
£1469pp
All Inclusive
Jun 2026
£1459pp
All Inclusive
Jul 2026
£1489pp
All Inclusive
Aug 2026
£1559pp
All Inclusive
Sep 2026
£1429pp
All Inclusive
Oct 2026
£1459pp
All Inclusive
Nov 2026
£1519pp
All Inclusive
Dec 2026
£1559pp
All Inclusive
Jan 2027
£1579pp
All Inclusive
Feb 2027
£1659pp
All Inclusive

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