Hyatt Regency Bali

Ann S

Stayed at Hyatt Regency Bali in Sanur and found the experience to be generally pleasant, but there are a few areas that clearly need improvement. Facilities & Rooms: The resort has a beautiful layout with lush greenery and beach access, but the overall property is beginning to show its age. Rooms, particularly the garden patio area, need maintenance and a refresh to meet expectations of a 5-star hotel. Some parts of the outdoor areas look tired and could benefit from more consistent upkeep. Breakfast Service: Breakfast was inconsistent. On the first day, hot beverages took far too long to arrive—even though we were seated earlier than others who were served first. While service improved over the next few days, it shouldn’t take that long for basics like coffee or tea in a hotel of this level. More importantly, pork items were not separated clearly on the first day, which could be insensitive to international guests with dietary restrictions. I did appreciate that the setup improved on subsequent days, showing the team was responsive to feedback. Friday Surf & Turf BBQ Night: The concept was appealing, but the execution was lacking. The grilled selections were mixed with pork, which made it difficult to enjoy for guests who do not consume pork. Having clearly marked and separated stations would have made a big difference in the dining experience. Staff: Staff were polite and generally helpful. Housekeeping and common area cleanliness were well maintained. However, service at the dining venues could use more attentiveness and coordination, especially during peak hours. Overall: A decent stay with a relaxing atmosphere, but Hyatt should look into refreshing the property and improving the inclusivity and consistency of its food service. With some fine-tuning, this resort has the potential to deliver a much stronger and truly five-star experience.

VVIP Bali

Hyatt Regency Sanur is a beautifully designed beachfront resort that strikes the perfect balance between luxury, relaxation, and Balinese charm. The grounds are lush and impeccably maintained, with peaceful gardens and direct access to the Sanur beach path. Rooms are modern, comfortable, and thoughtfully styled. Staff are genuinely warm and attentive, always ready to help with a smile. The pool area is stunning, and the breakfast buffet is generous and high quality. Whether you’re staying as a couple, family, or solo traveller, this resort is a calm and elegant base in Sanur — highly recommended.

Alfred Chan

The resort is very big, with very good nature decor and pools. Staffs are very friendly and helpful. Enjoyed every moment in the resort. Very nice beach, which you can definitely feel the sea breeze. It is safe to swim or play in the Sanur Beach compared to Seminyak Beach, as the waves are smaller and calmer. Nearby has some nice restaurants, so you have plenty of dining choices. Of course, the resort’s breakfast buffet is very nice!

The Foodie's Diary

We recently had a wonderful stay at the Hyatt Regency Bali. Our room was spacious, and we loved the separate balcony area indoors. This meant we could enjoy the views with the comfort of air conditioning – a huge plus in the Bali heat! A definite highlight for us was the turtle sanctuary on-site. It's a fantastic educational experience for kids (and adults!), offering a chance to learn about these amazing creatures and conservation efforts. The hotel has a private beach, though it was not so clean (washed up debris). Pool area was excellent, with plenty of shaded spots. What we love the most is the luscious, well-maintained garden – truly greenery everywhere you look. The hotel's location is also convenient, about 20-30 minutes by car from airport. Overall a great stay for families

Conor O'Neill

Had an amazing stay here at the Hyatt Regency in Sanur. Such a beautiful hotel and resort. Everything about it from the rooms to the gardens swimming pool and beach are perfect. The location is great easy to get to everywhere in Sanur from here. The Fitness Centre and gym are next level along with the Spa facilities. The customer service was exceptional and made us feel very welcome. They also used WhatsApp to communicate things too. Will definitely stay here next time I’m in Sanur. The breakfast was amazing and a huge selection.