HSM Atlantic Park

Natasa Vatres

We stayed here with half board. The food was decent and the rooms were cleaned daily, but what truly makes this hotel stand out is the amazing staff. Everyone was very kind and welcoming. A special thank you to Xisco from reception - he is such a wonderful and friendly person. He helped us with several things and always greeted us with a smile. Also, thank you to Silvia, who was equally kind and professional. We definitely recommend this hotel.

Daniel

The hotel has lots of positives. The rooms are nice and spacious, with comfy beds, decent balconies and good quality air conditioning. The food is typical of all-inclusive, not amazing but perfectly acceptable, with a snack bar open till late. The drinks were again, typical of all-inclusive, a nice selection of machine cocktails, beer on tap, a range of generic spirits and fizzy drinks. The sun loungers were comfortable, easy to get, umbrellas if you needed them and towels available from reception. The staff were mostly friendly, very helpful and there to put you at ease. One very unusual negative was the drinking water situation. I have always use a refillable cold water bottle. There are no water fountains. Reception told me I could fill it at the restaurant (which was fine), or the bar when the restaurant is closed. While some bar staff filled it, others told me that could only give me cups of water which I then had to fill my bottle up from. There is a vending machine to pay for bottled water. Very bizarre that when saying all inclusive, simply filling up a water bottle is such a hassle, particularly when trying to keep hydrated in the sun. A water foundation would be a very welcome addition. The major negative was that I only had one decent night’s sleep out of seven. The majority of the guests seemed in the 18-21 age bracket who seemed be there to party, unsurprisingly so as it is Magaluf. Most nights I was woken by banging on doors (including mine), shouting on the corridors, phones on loudspeaker and one night what felt like a full blown rave for nearly two hours between 01.30 and 03.30. To give the hotel credit, I am a light sleeper and they can do very little to control other guests making noise. A nice hotel with lots of positives, but personally not for me due to the noise at night

Debbie Vass

Rooms are modern and comfortable but lacking in draw space. TV was useless . No English Channels other than bbc News. The hotel was noisy but you are in Magaluf. A stone throw from the pirate show and night life bars ect. Food wasn’t great and always Luke warm. Entertainment was terrible mostly done by the hotel animation team. Our bed sheets weren’t changed in over a week and had to ask for them to be changed. My main complaint would be the fella on the snack bar . Who shock his tip jar and asked for tips!. I only went to the snack bar twice as I felt so intimidated by him. I was all inclusive. And didn’t walk around with cash. The restaurant and bar staff are incredible working so hard . And always trying so hard to serve everyone. The Hot food in the restaurant is very repetitive. And poor quality.

Anamaria Boje

We have stayed at this hotel for 6 nights. We have been in holidays.in many other countries,but this one was by far the most disappointing hotel. Rooms very nice and clean, nothing to complain....but the ladies who are cleaning the rooms have no consideration about guests resting in the morning (they are slamming and bashing things around-you could feel the rooms shaking from above rooms.).We are not a fussy family,and aware in what we pay=what should expect,but we have been staying in hotels where half of that was in construction and didn't have that much of noise... This hotel is full of people with no manners or considerations about other guests...slamming doors,running on corridors,big group of people deciding to chat on corridors next to to other people rooms-had personally to go out and tell them nicely to chat outside or at the bar if laughing and being loud at the sleeping times..Bear in mind we are a family with a child but by far more silent than other adults were or teenagers. Food extremely poor quality,same menu over and over again....not much variety. When asked staff to refill few things who run out, they made faces or when I asked to add more milk,told me to go to the coffee machine. Drinks- very diluted with water ,obviously to lengthen them(double the quantity). We are aware that All inclusive is to feed people rather than taste, about quantity rather than quality ..but not in such a poor way .we have had to and eat outside most of time to have a better quality of food ..of course adding that cost on top,we could of go somewhere else with the money spent for the holiday at this hotel+money spent to eat outside. I repeat,we are not a fussy family,who likes music and parting ,but in comparison with other hotels,that we have been here in Spain ,or in other countries,this by was the porest in services...

Anita eM

Review of Hotel Atlantic Park in Magaluf (Mallorca) ✅ Rooms • Very nice, clean, and well-maintained • Beautiful view from the balcony • Super comfortable beds • Overall, the room standard is definitely a big plus – highly recommended! ✅ Staff • Extremely friendly and helpful, both at the reception and in the restaurant • Professional and welcoming – amazing! • The staff is truly one of the highlights of this hotel ✅ Food • Taste-wise it’s okay – nothing special, but not bad either • A HUGE plus: food was constantly replenished, never ran out, even at the end of meal times • Unfortunately, the quality of meat was poor and the fish was a disaster – tasteless, clearly frozen, and not fresh • Not a single seafood dish (like real shrimp) served during our 7-day stay – which is disappointing, especially for a hotel by the sea ❌ All-Inclusive Drinks • Very disappointing – drinks were extremely watered down, barely any alcohol • Ordered drinks didn’t match what you got (e.g. asked for Bacardi, got something else) • Aperol, Baileys – everything tasted diluted or just weak • You could drink 20 cocktails and still feel nothing • Beer was tasty but also very light • Important note: this is not the staff’s fault – they were lovely – it’s clearly the hotel’s system or policy • If you’re coming in a group of young people and looking to relax with good drinks – this is not the place for that ❌ Entertainment / Animation • Daytime animation for kids led by sweet, friendly staff – a big plus • Evening entertainment very poor, with bad sound system and amateur-level stage • Lack of professionalism and creativity – definitely needs improvement ℹ️ Summary Great hotel in terms of rooms and staff – perfect for families with children. But if you’re looking for good local food and a proper all-inclusive experience (especially regarding alcohol), you may be disappointed. There are many areas that need improvement, especially food quality and evening entertainment.