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    Back   Home     Destinations     Caribbean     Mexico     Playa Del Carmen     Hotel Xcaret Mexico

Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (17937)
Best Price From £2599.00pp
May 2024
£3719 pp
All Inclusive
Jun 2024
£3779 pp
All Inclusive
Jul 2024
£3889 pp
All Inclusive
Aug 2024
£2979 pp
All Inclusive
Sep 2024
£2829 pp
All Inclusive
Oct 2024
£3069 pp
All Inclusive
Nov 2024
£2899 pp
All Inclusive
Dec 2024
£2789 pp
All Inclusive
Jan 2025
£2599 pp
All Inclusive
Feb 2025
£2599 pp
All Inclusive
Mar 2025
£2659 pp
All Inclusive
Apr 2025
£2889 pp
All Inclusive
May 2025
£3069 pp
All Inclusive
Jul 2025
£2929 pp
All Inclusive
Aug 2025
£3179 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more

Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services

All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation

Hotel Reviews
Google Logo 4.7 Google reviews (17937)
Clemente Lozano
The best hotel I have ever been to. The kindness and helpfulness of the staff is at the level of the best in the world, without them, the hotel would not be what it is. I recommend that, in Xcaret, you go to fewer parks and enjoy this gem more. The food is also comparable to the best in the world. Are there better ones? Lot of amenities, many food options, the landscapes are very beautiful and well cared for by the staff. The only thing I would suggest is that they make the prices more affordable in economic terms. It is quite expensive which makes it difficult to return.

Nancy Gannon
What a nightmare!! We went for the timeshare presentation, which came with a promise of a free day and night in the park. The claim was we would have a 45 min breakfast, listen to a 45 min presentation, and then go to the park. We have done other presentations like this and it was fine. This was a disaster! They picked us up at 10 am and did not let us leave till 4:30 pm, with so many rounds of twisting our arm, trying to convince us. Then they tried to change the tickets to ONLY be for the night show. Such a scam, so unpleasant. I would NEVER stay there after that experience—very shady.

Nick Hollobon
I'm sure the resort is fine with all inclusive drinks and food. My review comes from the customer service and ability to navigate what you're buying. I spent 1300 dollars to go to my buddys wedding and they cancelled me 24 hours before saying they were over booked. I ended up staying next door and they would not let me buy any kind of day pass or anything to go to my friends wedding. Really a bummer. In fact as of my writing they show availability for today, the day of my friend's wedding. But is impossible to book. I offered to pay the same cost of a room for a day pass JUST to go to my friends wedding. Impossible by the customer supports word. Big bummer all around spend your money elsewhere Also this is my first bad review ever.. I'm not one to do this but literally ruined my while purpose of coming to Playa del Carmen

Creativetrav
The hotel may have qualities but as a travel agent I would advise you to beware. If you cate about integrity, small business and being true and ethical, than stay away from this hotel. The don't pay their debts. I booked clients to this property and prior to booking I wrote their reservation team. They told me exactly what I needed to do to book and get paid a commission. Over a year and a half later, still haven't been paid. I've written their people who asked me to fill out more documents which I did. Then they asked me to send them my bank statement. Why would I do that? That's none of their business how much money I have. They have all the information they need for a ba k transfer. They could have requested a voided check that would have the details too, but they want to see my transactions and money balance. That is not their business. They refuse to pay me what they owe...close to 4 digits. I suggested they mail me a check. They refuse. I earned the money. I've gotten money from many other Mexican hotels but they refuse unless I send them very detailed and business personal information. That's not how it should be done. I wouldn't book at a hotel that steals from hard working agencies. There are plenty of other properties. Not they they even care since they never respond to any of their reviews.

anna chubak
Over all it’s very pretty. Good location and the pools and river is nice. The rooms are pretty and the bartenders are amazing and very kind. Everything else kind of sucks based on how much you’re paying.it was hard to find the bus from the airport it’s just a person holding up a sign with 40 other resorts doing the same. Then an hour and 45 min ride to the resort and then it took almost an hour or longer to check in to the rooms. They switched our rooms three or four times and then we were told there were only river rooms available not the ocean we had. Then my husbands bracelet to the room didn’t even work. My family was told you could make reservations for dinner when you got here. Don’t plan on it. We got here and there were not a single reservation for the whole week for breakfast - dinner so we ate at the buffet or the other two restaurants that had almost two hour wait times. There’s children everywhere and the room by the rivers have had a wedding every single night we were there so you can’t use the pool by our room or the bar because the wedding and then it’s loud at night. Room service was good and so were the bartenders but everyone else we asked for directions because everything is impossible to find and you have to walk forever: but everyone else acts like you’re such a pain to deal with. It was pretty but we will not be paying what we did to come again and get subpar treatment. It’s just very complicated processes for everything.


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BEST PRICE FROM Flight & Hotel
£2599pp
May 2024
£3719pp
All Inclusive
Jun 2024
£3779pp
All Inclusive
Jul 2024
£3889pp
All Inclusive
Aug 2024
£2979pp
All Inclusive
Sep 2024
£2829pp
All Inclusive
Oct 2024
£3069pp
All Inclusive
Nov 2024
£2899pp
All Inclusive
Dec 2024
£2789pp
All Inclusive
Jan 2025
£2599pp
All Inclusive
Feb 2025
£2599pp
All Inclusive
Mar 2025
£2659pp
All Inclusive
Apr 2025
£2889pp
All Inclusive
May 2025
£3069pp
All Inclusive
Jul 2025
£2929pp
All Inclusive
Aug 2025
£3179pp
All Inclusive

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