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  Back Home Destinations Caribbean Mexico Playa Del Carmen Hotel Xcaret Mexico   
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Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (19246)
Best Price From £2639pp
Jan 2026
£2899 pp
All Inclusive
Feb 2026
£3059 pp
All Inclusive
Mar 2026
£3049 pp
All Inclusive
Apr 2026
£2859 pp
All Inclusive
May 2026
£2899 pp
All Inclusive
Jun 2026
£3069 pp
All Inclusive
Jul 2026
£3279 pp
All Inclusive
Aug 2026
£2759 pp
All Inclusive
Sep 2026
£2639 pp
All Inclusive
Oct 2026
£2649 pp
All Inclusive
Nov 2026
£2679 pp
All Inclusive
Dec 2026
£2689 pp
All Inclusive
Jan 2027
£3259 pp
All Inclusive
Feb 2027
£3419 pp
All Inclusive
Apr 2027
£3629 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more
Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services
All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation
Hotel Reviews
Google Logo 4.7 Google reviews (19246)
Claire Belkot
Hotel Xcaret Arte is beautifully designed and the service and food were excellent. Everywhere you turn, there is beautiful art and thoughtfully designed spaces. The service was excellent and the food was incredible. I really don't have anything negative to say. One of the faucets in our bathroom sink began to drip but they came and fixed it right away. There was one time at check in where they offered us to join a time share breakfast but we politely declined and they never said anything else again. The Hibachi experience was my favorite. We were not able to get a reservation at Encanta but they told us to show up right when they open and ask if they can fit us in and they were able to do that. The nightly shows at the Forum were so entertaining! There were not very many people that watched them but I found them to be wonderful and enjoyed them very much! Nothing was ever too crowded, the pools were beautiful (so many to choose from!) and the beach was gorgeous. All of the service staff were kind and helpful or if they didn't understand you, they quickly went and got someone who could help. If you are looking for a beautifully decorated all inclusive resort with excellent service, book this place and don't even worry about it!
James S
Beautiful resort and amenity. The best resort i have stayed at so far in terms of things to do, food itself and things to do within the resort. With that said, the service is subpar, from checkin to reservation of restaurants, services at the specialty restaurants. Waiters and supervisors dont see to care and takes long time to get food and drinks especially at las cuevas and chi. The food is great though. Service at tapanyaki place is great but food is not good. Most food is on the salty side. The membership up-sale is expected but you just have to learn how to say no. At the end of the day i am there to get the free coupon and the sales have their job to do as well.
Michael Watkins
Our second time at Xcaret Mexico. Would I recommend to a friend? Yes, with caveats. Pros: - Gorgeous architecture and views. - Nice room with fun details. - Great choice of restaurants including excellent breakfast buffets. - The included parks (in particular Xcaret and Xplor). - Most of the staff are great and speak English if needed. Cons: - 1 hour to check in is unacceptable. Marriott checks in guests in 2-3 minutes. It shouldn’t take them 10-15 minutes per person. - Concierge service was awful. We spent over two hours booking things and often our bookings weren’t honoured. Tip: get every booking and cancellation in writing as their IT systems seem to be from the 1980s. - Not enough signage. Cuevas and Bio are hard to find. Kids slide area is great but hidden. - Buses to parks are frustrating. The short distance from Xplor and Xcaret can take somehow 20 minutes as you drive all over the place, and they cram you in like sardines so most people are standing. Need a simple train system, or more boats and more buses. Overall a wonderful if frustrating experience. All of the above is fixable with a little investment.
Angela
Not recommended. Very poor service experience. Late at night, I needed a clean blanket and bed sheets. I contacted the hotel multiple times, but the experience was nothing but being passed from one department to another with no clear response. I waited two to three hours in the middle of the night, and no one ever delivered the blanket. There was no follow-up, no callback, and no solution. As a result, it was impossible to sleep. For a hotel of this supposed level, failing to handle such a basic request is extremely disappointing. Their so-called “24-hour service” is completely unreliable. If you value basic service quality and the ability to rest properly, I would not recommend staying here.
Donovan Prez
This resort is our #1 options for a family get away. So many things to do for everyone. Rooms are nice and clean, the servers make you feel at home. Location is great, an hour away from the Cancún airport. The only downside, and this is something that it's being going for a long time. Is the check in, this is ridiculous we got to the resort at 4:30 pm. and we got our room at 6:45 pm. This needs to charge and get better.
More...

BEST PRICE FROM Flight & Hotel
£2639pp
Jan 2026
£2899pp
All Inclusive
Feb 2026
£3059pp
All Inclusive
Mar 2026
£3049pp
All Inclusive
Apr 2026
£2859pp
All Inclusive
May 2026
£2899pp
All Inclusive
Jun 2026
£3069pp
All Inclusive
Jul 2026
£3279pp
All Inclusive
Aug 2026
£2759pp
All Inclusive
Sep 2026
£2639pp
All Inclusive
Oct 2026
£2649pp
All Inclusive
Nov 2026
£2679pp
All Inclusive
Dec 2026
£2689pp
All Inclusive
Jan 2027
£3259pp
All Inclusive
Feb 2027
£3419pp
All Inclusive
Apr 2027
£3629pp
All Inclusive

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