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    Back   Home     Destinations     Caribbean     Mexico     Playa Del Carmen     Hotel Xcaret Mexico

Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (18314)
Best Price From £2329.00pp
Sep 2024
£2329 pp
All Inclusive
Oct 2024
£2589 pp
All Inclusive
Nov 2024
£2709 pp
All Inclusive
Dec 2024
£2529 pp
All Inclusive
Jan 2025
£2619 pp
All Inclusive
Feb 2025
£2619 pp
All Inclusive
Mar 2025
£2599 pp
All Inclusive
Apr 2025
£2559 pp
All Inclusive
May 2025
£2569 pp
All Inclusive
Jun 2025
£2629 pp
All Inclusive
Jul 2025
£2609 pp
All Inclusive
Aug 2025
£2829 pp
All Inclusive
Sep 2025
£2689 pp
All Inclusive
Oct 2025
£2909 pp
All Inclusive
Nov 2025
£2749 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more

Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services

All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation

Hotel Reviews
Google Logo 4.7 Google reviews (18314)
Jake Schnur
I will never go back to this place. Upon checking in, they said our state was in a two queen room, when I explicitly booked a room with a king bed and even showed them the receipt. They said they didn’t have any more available but would be willing to upgrade us for a charge. Then on the second day, we got food poisoning, we cannot leave the room due to being so sick. We called the concierge to ask if they had any sort of drink with electrolytes or a protein bar or medicine to help and they responded by saying we should go to the store. We spent $5000 to stay at this supposedly elite hotel. I don’t think that is an appropriate response when you made some of your guests violently ill. The food handling throughout the entire hotel was questionable at best and made us nervous anytime we tried to eat anything else the rest of our stay. When we are finally feeling better enough to try and go out and eat again we tried to make reservations at one of the restaurants, but we’re told that they are booked for the next three days. Concierge told us that they take walk-ins and to just try that since it was my wife’s birthday. When we showed up, they basically laughed at us for trying to get in without a reservation. When I told them that the concierge said we should try, the hostess simply said no. I would highly advise that anyone looking at this place, especially from the United States, to look at another hotel because the food handling is completely unsafe and made us very ill.

Andy Viana
Traveled here with my family (spouse, teenager, infant). The resort is nicely laid out with lots of unique pools and hang out areas both indoors and out. They had a special pool area for toddlers which was nice too. 24/7 room service and a ton of different restaurants offering different types of cuisine. Staff was friendly and always willing to help point you in the right direction as it took a couple days to figure out where everything was! There were concierge walking around which was convenient for when we wanted to book an excursion. Never felt crowded. Really peaceful at night as well. Would definitely recommend!

Stefanie Gonzalez Quintero
First time staying at the Hotel within Xcaret. We thoroughly enjoyed our time - 5 days was just not enough. The food was excellent. Rooms and resort were perfect. The access to the parks is very convenient. It was worth the price.

Kimberly Chandler
Do not go to this resort. My self and my daughter got E. coli poisoning were violently ill for the whole trip. We received it pretty much the second day that we were there plus other bacteria poisonings. The resort claims that nobody else got sick so they are not taking responsibility, it also doesn't sound like they are trying to prevent it from happening to other people who are going to be traveling. When I spoke to them about our poisoning, there was no questions at all only denial that happened at their property whereas I found out if we are swimming in a pool and we had E. coli poisoning it's extremely contagious. They didn't ask anything about where we were to try to prevent other people. I fear that other people are at risk. I also absolutely feel that I needed to be compensated for having to come back and go to the hospital due to severe dehydration and the poisoning I received at the property. I was not able to eat or drink anything while I was there nor do any activities, they offered me nights for free to go back to the resort this Experience was so traumatizing. There would be no way I would go back to Mexico or any resort I am of Mexican descent and it made me just disgusted with the way they treated me.

soraya ramos
Went for vacaciones for 5 days but 4 out of those 5 days we kept having issues with the rooms, the concierge, room service!. It took more than 2 hours every time I ordered. The room would not.open with the bracelet and instead of sending someone to fix the problem they asked to go to the front desk. We paid for pics and received someone else's! After paying over $2500 they have me.a king bed when I had requested 2 double beds because the other person was not my partner, so they wanted him to sleep on the sofa bed!!!!. Really bad customer service and they call themselves 5 Diamond Hotel? I would give him 3 stars because the place is really nice, but that's it.


More...
BEST PRICE FROM Flight & Hotel
£2329pp
Sep 2024
£2329pp
All Inclusive
Oct 2024
£2589pp
All Inclusive
Nov 2024
£2709pp
All Inclusive
Dec 2024
£2529pp
All Inclusive
Jan 2025
£2619pp
All Inclusive
Feb 2025
£2619pp
All Inclusive
Mar 2025
£2599pp
All Inclusive
Apr 2025
£2559pp
All Inclusive
May 2025
£2569pp
All Inclusive
Jun 2025
£2629pp
All Inclusive
Jul 2025
£2609pp
All Inclusive
Aug 2025
£2829pp
All Inclusive
Sep 2025
£2689pp
All Inclusive
Oct 2025
£2909pp
All Inclusive
Nov 2025
£2749pp
All Inclusive

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