Tigotan Lovers & Friends

ELLA

We had an amazing stay! The team at Tigotan Hotel is absolutely fantastic! The service we received was exceptional, from our arrival until the time of our departure. Our stay was excellent and the whole experience felt relaxing and well- planned The staff were friendly, professional, warm, and genuinely dedicated making the entire experience relaxing and enjoyable! Delicious breakfast and dinner buffet with a huge variety of freshly dishes cooked every day! Absolutely all the chefs and restaurant staff were wonderful! I would like to say a big thank you especially to Francesco, David, Abdul and Torres! They are absolutely amazing, very professional, hard workers and extremely intelligents! They are all multilingual! I truly appreciated the opportunity to communicate with all of them in both English and Italian. We hope that the management will recognize your value, as you are a true asset to Tigotan Hotel! With love from Romania 🇷🇴

Nicoleta Gradinaru

Our stay was absolutely wonderful and truly exceeded our expectations. The hotel has a fantastic adults-only atmosphere, perfect for relaxation, and everything was beautifully designed and well maintained. The rooftop area, especially Café del Mar Rooftop Bar, was outstanding. The views, drinks, and overall vibe were exceptional and definitely one of the highlights of our stay. There are only two small points worth mentioning. First, it felt a bit unusual not to have coffee and tea bags available in the room, which is something we normally expect at this level of accommodation. Secondly, the massage experience did not meet our expectations. Unfortunately, it felt like a waste of money(€210): there was a strange noise during the massage,Ive made it present to the therapist during the massage, the therapists were whispering to each other, and the massage itself felt more like gentle touching rather than a proper treatment. Also, our preferences were not discussed beforehand, which would have made a big difference. Aside from these minor aspects, everything else was absolutely superb — from the hotel facilities to the service and atmosphere. Overall, it was a fantastic stay, and we would happily return and recommend this hotel to others looking for a relaxing adults-only experience.

Lana J

We stayed at the hotel in December 2025, and my birthday on December 17th was made truly special. The hotel surprised me at breakfast with birthday pastries, candles, and a song, and later in the day we also received sparkling wine in our room – such a wonderful and thoughtful gesture. All staff were incredibly friendly and helpful, and a special thank you to Lorena who truly went the extra mile 🌟. She was always kind, caring, and positive, making every guest feel seen with her warm smile and positive energy. I felt genuinely cared for and happy throughout our stay. Clean rooms with sea views, amazing staff, and a great sense of community. Highly recommended!

Chris Bradford

5 stars for food and staff! A star lost for annoying and costly towel deposit system. All-in-all, we had an excellent stay. The staff and food are fabulous. All the staff were friendly, professional and super helpful. In particular, Lorena and Mon in the restaurant. Lorena went out of her way to ensure my partner had gluten-free options and always greeted us with warmth. Mon attended to our table daily and was beyond efficient — nothing was too much for him. Huge compliments to all the chefs for the wonderful quality and variety of food. The steak on the first night was exquisite and the paella fresh and tasty. A special mention to Brahim who always served us with a smile and cooked our food to perfection. The cleaning staff also deserve a mention as they were universally friendly and kept the whole hotel spotless - they all worked so hard to ensure the environment is a pleasure to relax in. In reception, Giorgia was especially helpful and extended our room as Dreamplace members. Thank you also for our arrival gift. Aside from an issue with our first room (which the reception staff were quick to correct), the only other issue was the cash deposit for the towels. The hotel is cashless so we only took card and had no euros. Given no alternative option by reception staff, we were forced to use the hotel cash machine and pay a 25% surcharge in fees just to get out €40 to have towels. This was a costly annoyance and unnecessary. This occurs for other international guests and seems a very odd system for a cashless hotel. Why can’t the deposit be simply put on the room rather than costing the guest to get cash from the hotel cash machine? Reception's explanation was that it made easier for them to use cash. But that’s not easier (or fee-free) for the guest. Aside from that issue, our stay at Tigotan was a delight.

Cheryll Dillon

We have just completed our Christmas stay at the fabulous Tigotan hotel!! 2 weeks spent in an amazing hotel, excellent location and facilities alongside an exquisite breakfast and half board evening spread not to mention the excellent entertainment arranged by the animation team which was available all day and into the night! A big shout out to the whole animation team, especially Anna and Michael for their excellent hosting skills, they made our day each and every day!! The entertainment is top class and has something for everyone that much so you don’t want to leave and miss out! The hotel has fantastic staff all round from your servers, to your maids alongside the bar staff, especially Joselo at the hotel bar, he is so attentive, friendly and funny!!! The Tigotan truly is a fantastic experience with staff who are so accommodating, they are like an extension of your family. 10/10 recommend a visit to Tigotan Tenerife for a holiday experience you will never forget! I’ve already began holiday preparations for our return visit for Christmas 2026!!