Hotel Riu Plaza New York Times Square

Donna Griffiths

Situated one block from Times Square and close to the Subway, this hotel gives you a perfect base when you explore Manhattan. When you enter the hotel, the lobby offers a spacious area for sitting and relaxing. It also boasts a bar/restaurant and a cafe. Restrooms are available. Check in staff are friendly and polite. 1 of the 6 elevators can take you to your room, they were fast and reliable. Rooms were clean, and offered a large screen tv, extra large bed, which I found very comfortable but my husband didn’t like it. A small desk and a large, very nice shower room. Constant hot water. Shampoo and shower gels, fluffy big towels and nice clean toilet. Unfortunately for me, we had an interconnecting room, this made me be able to hear every word coming from the room next door. Disappointing. On the day before we left, a coffee machine turned up in the room. Was a little annoyed that they had forgotten to put it back in the room but the coffee from the 7/11 from over the rd was fabulous, so I didn’t complain. Breakfast was good. Selection was varied from full English to continental. Lots of fruit and different hot/cold drinks on offer. Staff worked quickly and were polite. Only 1 bad thing for me, the lids to the food were heavy and would not stay up. There was no room to put your plate down and hold the lid so it became a juggling thing. The breads and cakes were above the hot food and being short, I could not reach them. Not ideal as their lids would not stay open either. Didn’t like the fact you were leaning over hot food either. In all, this hotel offered the perfect base for me.

Peter Cartwright

We had a fabulous stay( not our first time ). Fab room and facilities excellent. Breakfast was great and the staff had it fine tuned to deal with the guests coming down for breakfast. One negative : the Lobby was excellently laid out. However, if one needed the rest room it was locked and one had to ask for the key from the guy on security ? In this day and age that is unacceptable ????

arthur king

My wife and I were present here on January 21st. The staff was very welcoming, and the room was nice, clean, and exceptionally well maintained. You need to use your card to activate the electricity. The shower was strong and enjoyable, and the blackout curtains were an added benefit. One notable feature is the substantial breakfast available if included in your package. We will definitely be returning, as it is conveniently located near all the Broadway shows.

Tanya V.

Really nice hotel, great location, close to all the tourist attractions. Rooms were nice and clean. The only annoying thing was we had to wait like more than half an hour to check in. Also front desk seemed to be always busy, tons of people waiting in line, and the staff wasn’t in a hurry. Otherwise had a great experience

Rosa Letona

Great location! Clean rooms and spacious. Nice view of the city. Service was great and friendly! The only negative is that you can hear the sirens etc from outside which disturbed our sleep and our room was by the elevator, so we heard the employees and it was noisy. Other than that, great experience!!! Will definitely come back. We also stayed at the RIU in Mexico and it was great