Hotel Riu Palace Palmeras

Arek Sobala

The hotel met my expectations. Good location in a quiet area, close to the beach and the dunes of Maspalomas, about a 5-minute walk. Spacious, comfortable rooms, functional bathroom with 2 sinks and a large shower, rooms cleaned daily, minibar regularly replenished. Throughout the hotel, there is a great attention to cleanliness and order. Well-kept beautiful garden, 2 pools. For me, a big plus was the absence of slides, water parks, and generally a lack of people with small children, which ensured peace and quiet. Dining - a large selection, although it would be nice to have some breaks and variety because every day we had the same food. I give a minus for the drinks at the pool bar, served as ready-made drinks from dispensers, for example, mojito, piña colada, which are not made from ingredients but poured from ready-made mixes from dispensers. Very friendly, helpful, and nice staff. Evening entertainment includes karaoke performances - decent level. I recommend this hotel if someone is looking for a place for a comfortable, peaceful vacation.

Ludmila Wilson

My daughter and I wanted a short R&R break in the sun, and chose this hotel because we've had excellent stays at Riu Palace hotels before. We were not disappointed! A lovely hotel, spotlessly clean and providing a high level of service. All staff are pleasant, polite and efficient. Our room was huge, bright and airy, with fixtures and fittings of a high quality. The pool area is great...one adult only pool and one for all. Both pools are huge with plenty of sun loungers. We will definitely return!

Agata Banach

We really appreciated the friendly and professional staff at Riu Palace Palmeras – everyone was helpful and welcoming throughout our stay. The hotel is also spotlessly clean, from the rooms to the common areas, which made a great impression. However, one major downside is the sunbed situation around the pool. Guests reserve loungers early in the morning by leaving towels on them, and then disappear for hours. Meanwhile, other guests can’t use those sunbeds because they’re “taken.” This is really frustrating and unfair. Many other hotels have solved this with a simple rule – for example, removing towels from sunbeds that are left unattended for over an hour. We were surprised that Riu hasn’t implemented something similar. Also worth noting: the hotel doesn’t have direct beach access – it’s about a 10-minute walk down a slope, which might be a downside for some guests expecting a beachfront location. Overall, a nice hotel with great staff, but we hope they do something about the poolside sunbed issue soon.

Jan Åberg

This is probably the best all-inclusive hotel I've ever stayed at. Of course, being a five-star hotel, you might expect a high standard, but it truly exceeded all expectations. The food was absolutely amazing, with a wide variety of options that always tasted fresh and delicious. The service was outstanding; the staff was incredibly friendly and always maintained an exceptional level of professionalism. Every member of the team contributed to making our stay memorable, and it felt like no request was too much. The cleanliness and overall appearance of the hotel were immaculate, which added to the overall luxurious experience. To top it all off, we had perfect weather throughout the entire winter break week, with sunny skies and temperatures around 23°C, which made our stay even more enjoyable. One of the key factors for us when choosing this hotel was the availability of a gym, which we were quite excited about. However, while the gym looked great in the photos, it didn't quite meet our expectations in person. It could easily be improved with additional free weights ranging from 2 to 30 kilograms. That being said, this was a minor setback in an otherwise perfect stay. Overall, we would still rate this hotel a solid five stars, as it provided an incredible experience that I wouldn't hesitate to recommend to anyone looking for a high-quality, all-inclusive getaway.

Amanda B

This hotel is THE BEST, the buffet is ALWAYS amazing, variety is spectacular, don’t bother with the Krystal restaurant, which is nice, but the all inclusive food is fabulous. Drinks good quality, staff are very friendly, helpful and work very hard. Rooms are clean, modern. The only thing I would request is more ENGLISH channels. Will stay here again at a heart beat 😍