Hotel Riu Palace Palmeras

Mónika Juhász

We spent one week at this hotel and, overall, we were very satisfied with our stay. The hotel is beautiful, well maintained, and exceptionally clean. The rooms were cleaned to a high standard every day, and the pool area was also kept spotless. The food was of good quality, varied, and tasty. The staff were generally friendly and helpful. However, I would like to mention two points that could be improved. The first concerns the reservation of sunbeds with towels. Unfortunately, guests do not only place towels on sunbeds early in the morning, but many also reserve several sunbeds at the same time. We often saw two sunbeds occupied with the hotel's towels in the sun and another two reserved with personal towels in the shade, while nobody used them for hours. As a result, there were several occasions when it was impossible to find a free sunbed anywhere around the pool. It would be appreciated if the hotel could manage this issue more effectively. My second comment concerns the check-out experience. We had to be at the reception at 7:00 a.m. because our transfer was arriving early. I understand that this is a very early hour, but at a hotel of this standard, a simple goodbye, asking whether we enjoyed our stay, or wishing us a safe journey would have been appreciated. In addition, if an early breakfast, coffee, or takeaway snack is available for guests leaving before breakfast service, it would be helpful to inform guests about it. If such a service is not available, it might be worth considering. Despite these remarks, we had a very pleasant stay, and the positive aspects far outweighed the negatives. I would happily recommend this hotel to anyone looking for a clean, comfortable, and well-located place to stay in Gran Canaria. Overall, it was a wonderful holiday experience.

Russell Evans

A very high end hotel with an exclusive feel. Decorated,finished and furnished to a very high standard. Lovely large rooms woth comfortable beds and private balconies but beautifully landscaped grounds woth two lovely swimming pools. Great professional ,friendly and hard working staff. I would definatrly stay in a Riu hotel again.

ECLIPSE

Amazing stay but there is no aquagym or pool partys like in other Riu hotels. I highly recommend this hotel If you’re more the relax vibe and the shows are amazing

Chris White

Due to a recent family bereavement we were not here very long however the staff were incredibly helpful and sympathetic. The hotel facilities were great and whilst it was a quiet hotel, it is perfect for relaxation in an ideal location if you want to venture out.

Neil Cook

Nice little Riu, we have stay at many larger Riu resorts, Palmeras is quite and easy going, lovely hotel, service excellent, wonderful welcome when we arrived 'you are home now, enjoy'. Oct 25 One negative of the hotel - too many smokers, more non-smoking areas are needed!