Hotel Riu Palace Palmeras

Arek Sobala

The hotel met my expectations. Good location in a quiet area, close to the beach and the dunes of Maspalomas, about a 5-minute walk. Spacious, comfortable rooms, functional bathroom with 2 sinks and a large shower, rooms cleaned daily, minibar regularly replenished. Throughout the hotel, there is a great attention to cleanliness and order. Well-kept beautiful garden, 2 pools. For me, a big plus was the absence of slides, water parks, and generally a lack of people with small children, which ensured peace and quiet. Dining - a large selection, although it would be nice to have some breaks and variety because every day we had the same food. I give a minus for the drinks at the pool bar, served as ready-made drinks from dispensers, for example, mojito, piña colada, which are not made from ingredients but poured from ready-made mixes from dispensers. Very friendly, helpful, and nice staff. Evening entertainment includes karaoke performances - decent level. I recommend this hotel if someone is looking for a place for a comfortable, peaceful vacation.

Ludmila Wilson

My daughter and I wanted a short R&R break in the sun, and chose this hotel because we've had excellent stays at Riu Palace hotels before. We were not disappointed! A lovely hotel, spotlessly clean and providing a high level of service. All staff are pleasant, polite and efficient. Our room was huge, bright and airy, with fixtures and fittings of a high quality. The pool area is great...one adult only pool and one for all. Both pools are huge with plenty of sun loungers. We will definitely return!

Agata Banach

We really appreciated the friendly and professional staff at Riu Palace Palmeras – everyone was helpful and welcoming throughout our stay. The hotel is also spotlessly clean, from the rooms to the common areas, which made a great impression. However, one major downside is the sunbed situation around the pool. Guests reserve loungers early in the morning by leaving towels on them, and then disappear for hours. Meanwhile, other guests can’t use those sunbeds because they’re “taken.” This is really frustrating and unfair. Many other hotels have solved this with a simple rule – for example, removing towels from sunbeds that are left unattended for over an hour. We were surprised that Riu hasn’t implemented something similar. Also worth noting: the hotel doesn’t have direct beach access – it’s about a 10-minute walk down a slope, which might be a downside for some guests expecting a beachfront location. Overall, a nice hotel with great staff, but we hope they do something about the poolside sunbed issue soon.

Amanda B

This hotel is THE BEST, the buffet is ALWAYS amazing, variety is spectacular, don’t bother with the Krystal restaurant, which is nice, but the all inclusive food is fabulous. Drinks good quality, staff are very friendly, helpful and work very hard. Rooms are clean, modern. The only thing I would request is more ENGLISH channels. Will stay here again at a heart beat 😍

Noah Basford (Bassy)

Genuinely one, if not the best smaller all inclusive hotels I've been to. Quite literally nothing to fault about it at all. The hotel has basically everything you could need either in it or a 30 second walk away. There is one all inclusive buffet which has a great variety of really delicious food, for breakfast, lunch, and dinner. Never had a bad meal from there. a nice atmosphere in there as well with an outside and outdoor eating area. There is also the al carte restaurant which was an interesting experience. It wasn't our cup of tea but of course that's purely down to us, however what was strange is that we was advised to book it well early as its often busy so they said. However upon going down there for the night we were surprised at how strangely empty it was with only two tables taken. The staff in there were nice however would spend the whole service in silence and with the lack of music in there it was very awkward. A really nice bar is positioned between the buffet and reception area also with an outside seating area as well as an indoor part. Live music was played there at times. There is also an area next to the bar where some food like burgers and hot dogs are able to be taken free of charge after 10pm in case you arrive at the hotel late or if you fancy a late night snack which is a great touch. Room was perfect as well with a great view around the area genuinely incredible. Had everything we needed with a fridge to that is re stocked for free which is an incredible touch. a lovely bathroom to and a perfect bed. Two pools of decent size and many sunbeds are also part of the hotel as well a small kids pool. Its especially good how one of the pool has a specific rule of no ball games and only swimming to allow for s more relaxed experience There is also a pool bar which has snacks all day. Down at the bottom of the hotel is where the entertainment takes place with some incredible and highly entertaining shows occurring. You can also order drinks at ease down there with bar tenders frequently around. The location is pretty much perfect, a 5 minute walk to the beach if that and surrounded by many other really nice hotels and some very convenient shops next door. There is a really nice area of shops and bars just a stones throw away next to the beach. A hard rock café is also in the close area. The beach is huge and mainly sandy. Be very careful as part of it is a nude beach which was a surprise for sure. The staff were superb as well all round and very kind, especially the legend Javier on reception. While there is no spa there is a small gym which more than does the job. We were also treated by the offer which goes out to all guests of going to the riu party which is a themed disco party night at a near by riu hotel. It was absolutely class brilliant acts and great music for every age, with drinks to and entirely free which is incredible.