Hotel Riu Turquoise

Tasneem Modi

We recently stayed at Riu Turquoise in Mauritius and overall had a pleasant experience. The hotel’s location is beautiful, the atmosphere has a really nice, relaxing vibe, and the staff were friendly and helpful throughout our stay. However, as Muslim guests, we were concerned about food and drink handling. We were told that the meat served is halal, which we appreciated, but halal food also needs to be free from any contamination with alcohol or pork products. On our first day, at the sports club bar, we asked for a non-alcoholic mojito, and another guest ordered a regular mojito with alcohol. The bartender used the same utensils for both, he mixed the alcoholic one first and then used the same spoon to stir ours. That was disappointing to see, as it defeats the purpose of requesting a non-alcoholic drink. The buffet food itself was great, with a wide variety and good quality. However, we chose to avoid even the halal meat options because pork pizza was served right next to the other non-vegetarian ones and appeared to be cut using the same cutters. This made us question whether cross-contamination might be happening in other areas as well. A few small suggestions: it would be great if breakfast started earlier or if the hotel could provide lunch boxes for guests leaving early. Also, it would be nice if the pools stayed open until 10 p.m, as closing at 8 p.m feels a bit early for those who enjoy a late-night swim. Overall, the hotel has lovely vibes, a great location, and very friendly staff, just some improvements around food handling and facilities would make it a perfect stay, especially for Muslim guests.

Awhan Mohanty

Excellent All-Inclusive Option for Families, but Service Can Be Inconsistent Hotel Riu Turquoise is a truly excellent beachfront property with a lovely private beach area. The all-inclusive package is generous, covering breakfast, lunch, dinner, snacks, and a few basic water sports (like paddle boats). Guests also get access to the hammam and plunge pool in the spa, which is a nice perk. The hotel has great facilities for all ages, including multiple swimming pools, 3-4 restaurants, a spa, and a travel desk. For families, the small RIU Land water park is a fantastic addition. Water sports enthusiasts will appreciate the dedicated area for activities like kite surfing. Sea facing rooms are well equipped if not the best. Logistics & Dining: * Check-in and Check-out were both smooth, and there is ample covered parking. * Dining: The main restaurant, La Goulette, offers excellent world cuisine and does not require a reservation. The specialty restaurants, like Bangalore (Indian cuisine) and the Steakhouse, require prior reservation via the RIU app, so plan ahead! * Location Note: Be aware that Google Maps often leads to the adjacent RIU Palace (the adults-only property) instead of the family-friendly RIU Turquoise, though both are right next to each other. Areas for Improvement: While the overall experience was good, a few things could be improved to match other similar 4-star properties: * Beach Cleanliness: We did not observe staff routinely combing the beach or cleaning the sunbeds early in the morning, which resulted in the beach feeling not as pristine as other resorts we have visited. * Staff Engagement: Some service staff seemed to be mechanically performing their jobs and occasionally appeared disinterested when approached for assistance. A bit more warmth and proactivity would elevate the service significantly. Despite these minor points, the Riu Turquoise offers an attractive all-inclusive package in a beautiful location. I would recommend it, especially for a family holiday.

Miven Moothian

We had the most wonderful stay at Hotel Riu Turquoise for our honeymoon. From start to finish, everything was perfect – the service, the food, the drinks, and the overall atmosphere. The variety and quality of the food and cocktails were truly impressive. We especially loved the White Party, it was so much fun and created unforgettable memories. A very special thanks goes to Mr. Ravi and Keshav from the Gardening team. My wife lost her ring during our stay, and without any hesitation, they went above and beyond to help us find it. Their kindness and dedication meant so much to us, and we are truly grateful. We will always remember this experience and highly recommend this hotel to anyone looking for a perfect getaway.

Lisa Hofmann

Beautiful hotel, but definitely not a place for peace and relaxation The Riu Turquoise is truly beautiful – modern, clean, great beach, delicious food, and friendly staff. We’ve stayed at many RIU hotels before (including non-Palace, non-Adults Only ones), and usually they’re also very enjoyable for couples without children. Unfortunately, that’s not the case here. There are kids literally everywhere – even in areas where they’re not supposed to be. For example, there’s a pool with a swim-up bar that’s meant to be adults only, but in reality there are far more kids than adults, and you constantly get splashed while trying to relax with a drink. Sleeping in is nearly impossible because you’re regularly woken up by kids shouting and running along the hallways early in the morning. I have absolutely nothing against children, but better organization would make a big difference so both families and couples could enjoy their stay equally. Overall, the hotel has great potential, but the lack of quiet areas and rule enforcement really takes away from the relaxation this vacation should provide.

Televukosi Maringa

I have thoroughly enjoyed my stay at this hotel. The service, food, and aesthetics were all excellent. I particularly appreciated the all-day entertainment and the convenient beach access right in front of the hotel. I highly recommend this hotel.