Hotel Mediterranean Palace

Chloe Williams

Not normally one for reviews but seeing as I’m going to be putting in a complaint I believe this warrants honesty. Came here in 2022 and we had the best time ever! The children enjoyed it; I loved it! So much so we tried to book again for last year but the hotel was undergoing renovations. So we finally managed to get here again this week/year. Currently staying here for a week with my two children who are 15 & 12. Second time I’ve stayed here and thought it would be better after the renovation; however it’s awful. I would not recommend to anyone. We have had to move rooms 3 times due to the room flooding from the design of the new bathroom. The aircon doesn’t work in all rooms. The televisions don’t work. The telephones to call the reception to let them know you have a problem - are temperamental. Some of the staff are rude. No music around the pool during the day = no atmosphere. It doesn’t have to be blaring but at least something in the background. No floats or anything allowed in the main pool - only in the kids pool (which is big enough for a one car parking space). You claim you’re a 5 star hotel but there are better hotels to stay at that are very close. All inclusive means all inclusive but you cannot get all your drinks from the kiosk bar you have to pay for them (which the prices are ridiculous!). €6 for a slice of pizza. €3.20 for a plastic cup of Fanta. It just seems to be one thing after another here and I’m looking forward to going home as I would never stay here again based on this.

F P (FP)

Ok, I don't normally do reviews, however I feel this should be shared. I haven't stayed here yet and have been recommended this hotel by friends. I'm currently booked in for a family off 4 for October this year I would like to give a massive compliment and thank you Amalia for such a great service and her communication throughout my booking. She was a pleasure to deal with from the start to finish. (Through email and phone). Answered all my question and helped me choose the room what i was after. Basically listened to my needs. If this is the kind of service you get when booking, i can't wait to go to the hotel and get the same experience. Looking forward to our stay! Again, thanks Amalia / Hotel Mediterranean

Pen Gemis

I stayed here with my daughter on our first solo holiday together its beautiful hotel we were very happy with our stay the staff are amazingly helpful and always smiling and happy to help the breakfast is a really good breakfast and also the evening food is really nice with lots of choice and freshly cooked food it’s spotlessly clean and rooms are modern and clean I can not fault this hotel I only have nice things to say about our stay we will definitely be coming back we give 5stars for our stay thank you Medetarainian Palace for making our stay a lovely holiday for me and my daughter

Gail Conn

Absolutely amazing hotel!!!!!! Stayed there many times and love it but the new makeover is stunning !!!!!! Fab ambience ! 10/10

Paul Fennell

Overall a good stay. The staff are extremely helpful and welcoming. They are happy to answer any of your questions. Nice breakfast with a lot to chose from. Hotel is located right beside the beach and Hard Rock Cafe (10% discount here for hotel guests). The pool is very good and the view of the pool from the balcony is extraordinary. A few issues, the hotel is not 5 star standard in my opinion. The rooms are a bit small and bland, definitely needs to improve. The pool tables are in poor condition, some didn’t work properly and they are old, there was a tilt on the tables. But would I stay here again? Yes!