Hotel LIVVO Costa Taurito

Kasia Koniewicz

The hotel is trying to extort money. We made a holiday reservation including a 3-year-old child, unfortunately it turned out that the child cannot fly with us, so through the agency portal we changed it to a child who is 14 years old. We have confirmation that all the data has been changed, name, surname and date of birth, it was our responsibility to change the data in easyJet, which of course we did and covered all the costs associated with it. We sent a confirmation to loveholidays that all changes to the flights had been made, after which the agency informed us that if there were additional costs due to the change, they would inform us about it, until the 2nd day of our stay we did not receive any information about additional fees because there were none. Now the hotel is demanding from us a payment of over 300 euros in cash because in their opinion the change of the child from 3 to 14 years old was not made, and we have all the confirmation that it was, which is completely uninteresting to them. Every day during my vacation I am harassed especially by one gentleman from the reception who is not nice, does not let me say a word and demands additional payment all the time in cash. I am wondering whether not to report this fact to the police because I feel harassed and I feel that the hotel is trying to extort money from me. we talked to loveholidays and they categorically stated that we should not pay anything extra and the hotel staff is bugging us every day that we have to pay extra in cash

Olivia St-Claire

We stayed at Costa Taurito which is one of the 3 hotels under the same company in the area. (Smallest hotel) The 3 hotels share the arena plaza in the middle which is great for kids. Mini golf, bowling, arcade, trampolines and entertainment. The entertainment after the kids show was quite boring but we could get our all inclusive drinks there. The waterpark is also great fun and free entry (other than departure day), we went just after the half term in the week and it wasn’t very busy. It’s easy to travel to the southern side of the island but NOT puerto de Mogán. (Have to get the bus from Puerto Rico) We particularly liked taking the no.9 bus to Puerto Rico for the night life and Amadores for the Golden Beach. The hotel itself definitely needs upgrading. Our room had some items that were dirty and the bathroom needed updating due to some grime and bath leaks. The room doors are hard to get into and you can see where people have tried barging it open due to the keycard not working. The walls are also very thin and unfortunately for us our room was between the kitchen and a guest that liked to shout at all hours. The pool was nice and the snack bar served chips,hot dog, burgers and drinks which was helpful. The piano bar is pointless as there’s no entertainment there. The food was good, there was a good variety. There’s always salad, dessert and an option of 2 meats being cooked. Always pizza and pasta available. All food is labelled for allergens. Breakfast also had a good option of cooked food, pastry’s, churros and pancakes. All staff were helpful and friendly. But the facilities definitely need updating.

Nijolė Vrubliauskienė

I could give it 5 points for friendly and polite staff. However, the bathroom spoilt it all. We did not come here to ponder about domestic problems, but we had to due to unexplicable puddles of water collecting on the floor and around the sink We soon saw that the stronger the water stream , the better it falls into the sink and bathtub. A strange habit to be developed in a country which puts lots of efforts into fresh water production. I am adding a couple of photos. The first shows a damp hole between the tiles The second, in addition to the towel we used to collect the water from the floor, shows the door trims swollen from water. Their lower part must have been replaced often, as the cut mark shows. To crown it all, our complaint was met with a promise to clean it. Well, it was cleaned mornings, but how about water puddles every night?

Loes Lambooij

Plus points; Large rooms, very clean as well. Small hotel, so not many people. Bath & shower: hot& good water pressure Minus point: no changing cabins by the pool & limited opening hours of the pool (10-18)

Laura Alzate

Normal range hotel. Very clean and nice staff. The food was good. A lot of variety. Of the three LIVVO hotels is the smallest one and the furthest away from the water park & the beach. It's still walking distance so it's not a problem. Good for families... Taurito is not to big and you have free entrance to the water park, which is very fun.