Hotel Indigo Dubai Downtown

Sahar Mana

We arrived on October 30th and met the staff member Christine, who was extremely professional and welcoming. Even though we arrived early, she made our stay special since we were celebrating our wedding anniversary. She arranged a beautiful view for us, the room was lovely, and she even sent us a cake for the occasion. On the second day, the housekeeping team cleaned and arranged the room beautifully — they folded the towels into two heart shapes with dried flowers and left us a wonderful note. We truly appreciate their effort and attention to detail. When we were checking out, the hotel staff member was very polite and helpful, and he kindly offered us complimentary water. One great thing to note is that the property is non-smoking, and all the rooms smell fresh and amazing. 🤍

Noshin Hussain

My husband and I stayed here for our anniversary holiday and the service at the hotel was amazing from the moment we arrived. All of the staff were really friendly, specially Michael who made us feel very welcome, thank you Michael! Our room was spacious and very clean and breakfast was also really good. We also enjoyed the pool and watching football on a couple of evenings too at the restaurant by the pool! This hotel catered to our needs and met all of our expectations. We would definitely recommend Hotel Indigo! Thank you.

Hani Rahman Halim

My stay here has been phenomenal! The room is simply well thought out. Services have been great. Breakfast? Scrumptious! While the foods have been nothing but perfection, they are made better due to the staffs who's dedicated to make our breakfast experience memorable. Looking at you Lucky! Thank you so much for packing us coffee (for here and for to-go). They are great! And for the concierge, Michael is our guy! So great in helping us with our items. He made sure that our items are cared for and our needs well met! Thank you Michael!

Hsu Myat Swe Win

I had an excellent experience with Shadwan’s service. From start to finish, he was professional, attentive, and very friendly. He made sure every detail was taken care of and went above and beyond to ensure everything ran smoothly. His communication was clear and efficient, and he always carried a warm smile that made the interaction pleasant and comfortable. The service felt personalized and genuine, which truly made a difference. It’s rare to find someone so dedicated and passionate about their work. I highly recommend Shadwan for his outstanding service and professionalism — he truly deserves recognition for his effort and care.

andre guettouche

I recently stayed at Hotel Indigo Dubai Downtown, and it was nothing short of exceptional. From the moment I arrived, Ahmed, Mustafa, and Aneak went above and beyond to make me feel welcome. Their attention to detail, warmth, and professionalism set a new standard for hospitality. The service throughout the hotel was outstanding – every team member greeted me with a smile and was genuinely eager to help. The rooms were spotless, beautifully designed, and filled with thoughtful touches that made the stay incredibly comfortable. The food was excellent, with a wide variety of dishes that were both delicious and beautifully presented. Breakfast, in particular, was a highlight – fresh, high-quality ingredients and fantastic service. The hotel itself is modern, stylish, and immaculately clean, with a great atmosphere and perfect location close to Downtown Dubai and the Burj Khalifa. I travel frequently, but this stay truly stood out. A huge thank you to Ahmed, Mustafa, and Aneak for making my visit so memorable. I’ll definitely be back – and can highly recommend Hotel Indigo Dubai Downtown to anyone visiting Dubai.