Hotel El Duque

Valerie Johnston

Just returned home from a 5 day holiday, November 2025. This is the second time I personally have stayed at El Duque and didn't hesitate to suggest my sister's join me for this holiday. From the onset, we all had a great time and yes, I will go back again. We went self catering which suited our needs. Everything is so close by, so buying food was convenient in the local supermarket, just outside the front of the hotel. We didn't interact much with staff, but l want to highlight that the bar staff at both pools were really lovely and especially Vanessa, who was a delight. And then there was the entertainment. We enjoyed the shows each evening, getting into them and not being critical, just letting our hair down and having a few drinks, which, by the way are so cheap. The entertainment staff were fabulous. Thank you Lorenzo and Christina, you were enthusiastic and worked the crowd encouraging all to take part and enjoy. If l had any small grumble, it would be the temperature of the pools. They definitely would be better a few degrees warmer. I didn't need to cool off in water that cold. That being said, the pools were maintained to a high standard and the water spotlessly clean. Thank you for the memories and hopefully see you all in 2026.

Kamile kamile

This is my second time staying at this hotel the first time I had no complaints and was very pleased with my stay. The second time around I was traveling with more people and I had rang to ask if the bed in the sitting room was a pull out sofa bed which they said it was. Once we had arrived there the bed in the sitting room was not set up and the sofa was not a pull out as mentioned before. We had contacted reception and the man working was very helpful and apologetic he said we needed to go reception in the morning and that the manager will give us a room with a pull out sofa bed. When we went to the reception the manager was not very nice about the situation and said that they have no rooms with pull out sofa beds which was a complete lie as in the pictures there was and I was told I was going to get one by the worker and on the phone. I will insert a picture of what they put in the room (no pillows or duvets, had to ask multiple times). This bed was extremely uncomfortable and rock hard the 2 sides were not even leveled. I would not recommend this hotel for groups more than 2 people. I was disappointed in this stay as I was with a 6 month old baby and sleeping on that for 10 nights was a nightmare back is incredibly sore. I also thought the kids pool would have been warmer, it was the same temperature as the normal pool I couldn’t put my baby in it.

kerbside motors

We stayed here for 7 nights. It was our first holiday abroad with two kids and it really was great! We as a family are very picky eaters and there was always something for us to eat. The entertainment was great they have a kids mini disco then either quiz or bingo then entertainment and each night was different which was great. We went to the bigger pool when having a pool day and the kids absolutely loved it, they had inflatables for all guests to use and there was no race for us beds so even if you went down later on you still got a bed. You are right next to the shops which has a supermarket there which is really handy if you need things. So many walks around and although the beach is a distance and a hill back to the hotel that didn’t put us off. Fresh towels everyday also. We had to strip the main bed and left the sheets and came back to a freshly made bed. Would definitely stay again and it made our first family holiday abroad experience great. Children were ages 8 &12.

Andrea Nemesova

Today we returned from our 10 days all inclusive family holiday and I would like to give my sincere feedback on this hotel. Rooms are clean and very spacious. Cleaners come in every day changing towels, filling up toilet paper and also clean the apartment. Beds are very comfortable, wardrobes spacious with plenty of hangers. You also have a free safe to keep your passports etc. safe. We stayed in a studio apartment and I was very pleased with it . I had the ocean view and a nice little balcony to chill outside in the evenings 😊 Service - every single member of staff works very hard to keep up a good standard, making sure everyone is happy and comfortable. They always have a big smile on their face and welcome you no matter if it's morning or evening. A big shout out to the entertainment staff keeping adults and children entertained throughout the day 😊 Location - the hotel is located in a very good area with a short distance walk to shops, bars, beach etc... There is a shopping centre right on the front of the hotel, I found that very convenient. Food - Food was good and freshly cooked every day. There's plenty of choices and a good variety of everything. Overall I recommend this hotel to anyone who is visiting Tenerife with family. If I return, I will be definitely visiting this hotel again 😊

Dean Fletcher

Great hotel food is good rooms are big and clean. Location is great. The only negative is that we arrived at 10pm and a week later we had to be out the room for 12 and the all inclusive ended then. Thought that wasn’t fair. But I would still go again.