Hotel Cleopatra Palace

Karen Allison

Recently back from another relaxing break at the Cleopatra. This is a wonderful hotel made special by its amazing staff. As soon as we arrive the the complimentary glass of Cava the reception staff and porters are efficient and friendly. The rooms are tired, but are spotlessly clean. So a big shout out to the staff that keep the Cleopatra looking spotless. We always have an ocean view. The Cleopatra is in a great location for the beach, restaurants, bars and a lovely walk into Los Cristianos. The bar area is a nice place to sit if you would like having an evening drink and listening to music. We love Harold, what a talented musician (please ask Harold to perform Sunshine on Leith), Tita and there was a new young lady performer who was amazing. A big shout out to Julio who runs the bar area brilliantly and Miguel. The breakfast is more than adequate with the usual choices and efficient staff and a fabulous lady pianist (we may not clap, but we enjoy the morning performance). When we came down for breakfast on Valentines day there was a lovely themed Valentine balloon arch for photos, champagne and chocolates. What makes this hotel a great place to stay is the staff keep on doing what you do best.

Rachael Quirke

Rooms a little older but still perfect and spotless. Staff extremely helpful and friendly and had a lovely check in experience. Only downfalls id say is the breakfast isn’t as good as other hotels I’ve been in. Pool area good , not a huge pool and sunbeds on a sunny day difficult as the huge amount of people just leaving towels on them and not there. The pool staff should be going around removing these towels !!! It’s unfair on everyone else. Also can be loud at night if room is beside Hard Rock Cafe/magic bar so if you are a light sleeper I’d highly advise asking for a room not near there as the music can go on till 2am

Vitolds Liepins

The hotel is quite good. The grounds are huge by Canarian standards. The furniture and furnishings in the rooms themselves are tired, apparently not changed since its opening... However, that's where the negatives end... The service is very good, starting from the reception. The breakfasts are delicious, you definitely won't leave hungry. You can start your day with champagne. The pool is medium-sized, and there are plenty of sun loungers by the pool. There is a bar. Another bao in the reception area. Three restaurants. Well, if you want more, you can try the bars and restaurants of two neighboring hotels - Mediaterrain Palace or Sir Anthony. All three hotels are co-op and managed by the same company. The rooms with an ocean view are simply fabulous. The view is stunning. Directly in front of the hotel (50 meters) is the yellow sand beach Playa del Camison. Personally, for me, this is the best beach in the south of Tenerife. At the reception, they themselves offered late check-out until 5 pm. All problems are solved in no time. We received a lot of information and help from the girl at the front desk (Sintia). Overall, the hotel is good. The pros are the location (right on the beach), the food, and the hotel staff. The cons are the tired furniture and, of course, the price.

Robert Wallace

Visited in mid January, Place is very Palacial , lots of space,. Rooms were good, no kettle or iron(they do have laundry service but at cost). Breakfast was lovely, good tasty range, piano playing up to 10am...only did B&B so unsure how rest of food was, think sister hotel covered rest of food (maybe as quite season) snack bar at.pool was very good. People were all very friendly and efficient. Lifts to all levels. Pool is surrounded by 3 separate buildings of Hotel.

Muntenia

Nice hotel in a good location, but way overpriced for what it offers. Positives: most ot the reception staff are very helpful, great location. Negatives: - a lot of noise/loud music/karaoke late until midnight from Cerveceria and Hard Rock Cafe. - dated/worn out rooms. - at breakfast many items are not replenished after 9:30 (sweets, veggies, hot food). You better get there before 9:00 am. - the coffee is absolutely horrible. They use instant coffee in their espresso machines. I have never encountered this at other 4-star hotels. I guess they went for the cheapest option and do not know that research studies linked instant coffee to macular degeneration.