Hotel Cleopatra Palace

Karen Allison

Recently back from another relaxing break at the Cleopatra. This is a wonderful hotel made special by its amazing staff. As soon as we arrive the the complimentary glass of Cava the reception staff and porters are efficient and friendly. The rooms are tired, but are spotlessly clean. So a big shout out to the staff that keep the Cleopatra looking spotless. We always have an ocean view. The Cleopatra is in a great location for the beach, restaurants, bars and a lovely walk into Los Cristianos. The bar area is a nice place to sit if you would like having an evening drink and listening to music. We love Harold, what a talented musician (please ask Harold to perform Sunshine on Leith), Tita and there was a new young lady performer who was amazing. A big shout out to Julio who runs the bar area brilliantly and Miguel. The breakfast is more than adequate with the usual choices and efficient staff and a fabulous lady pianist (we may not clap, but we enjoy the morning performance). When we came down for breakfast on Valentines day there was a lovely themed Valentine balloon arch for photos, champagne and chocolates. What makes this hotel a great place to stay is the staff keep on doing what you do best.

Rachael Quirke

Rooms a little older but still perfect and spotless. Staff extremely helpful and friendly and had a lovely check in experience. Only downfalls id say is the breakfast isn’t as good as other hotels I’ve been in. Pool area good , not a huge pool and sunbeds on a sunny day difficult as the huge amount of people just leaving towels on them and not there. The pool staff should be going around removing these towels !!! It’s unfair on everyone else. Also can be loud at night if room is beside Hard Rock Cafe/magic bar so if you are a light sleeper I’d highly advise asking for a room not near there as the music can go on till 2am

Jackie Searson

The hotel needs revamping as is dated but still lovely and full of character. The rooms are tidy but just needs modernising. The breakfast has something for everyone you can sit inside or outside, the piano player is a lovely touch.

Vitolds Liepins

The hotel is quite good. The grounds are huge by Canarian standards. The furniture and furnishings in the rooms themselves are tired, apparently not changed since its opening... However, that's where the negatives end... The service is very good, starting from the reception. The breakfasts are delicious, you definitely won't leave hungry. You can start your day with champagne. The pool is medium-sized, and there are plenty of sun loungers by the pool. There is a bar. Another bao in the reception area. Three restaurants. Well, if you want more, you can try the bars and restaurants of two neighboring hotels - Mediaterrain Palace or Sir Anthony. All three hotels are co-op and managed by the same company. The rooms with an ocean view are simply fabulous. The view is stunning. Directly in front of the hotel (50 meters) is the yellow sand beach Playa del Camison. Personally, for me, this is the best beach in the south of Tenerife. At the reception, they themselves offered late check-out until 5 pm. All problems are solved in no time. We received a lot of information and help from the girl at the front desk (Sintia). Overall, the hotel is good. The pros are the location (right on the beach), the food, and the hotel staff. The cons are the tired furniture and, of course, the price.

Julia C

After a lot of deliberating between the Mediterranean Palace Hotel and the Cleopatra, despite the price being better at the Mediterranean Palace, we chose the Cleopatra because it was right on the ocean front and we wanted to have ocean views and be close to the beach. For this reason, we made the perfect choice! If you want the slick nature of a hotel chain, then the Cleopatra is not for you. However, if you want a hotel with character, which provides the basics, has an excellent breakfast (we particularly liked the fact that not too much food was laid out at once, instead, fresh items were added every few minutes), is quiet, and is spotlessly clean (shout out to the wonderful housekeeping staff) - then the Cleopatra Palace is for you. Yes - it is frustrating that they don't have evening meals, but you can buy 'meal tickets' for the Mediterranean Palace and again, like the breakfast at the Cleopatra, the evening meals there are 5*. Yes - the staff at reception are hit and miss. Some are really great, while others are all smiles but their customer service skills are very poor. But to be honest, unless you have an issue (which luckily we didn't) who worries about reception. All the other staff, from bar staff, to breakfast staff, to porters, to pool staff, to housekeeping, are excellent. So - to sum up, if having your hotel be literally on top of one of the nicest, golden sand beaches in Tenerife is important enough that you would pay above the going rate, then the Cleopatra Palace Hotel is for you. We are certainly going back this year - so maybe see you there!