Hotel Cabot Pollensa Park Spa

Lucky ITRU

It would be enough to just say "The best holiday ever," but I'll elaborate a bit. The hotel is in a beautiful location, about a 3-minute walk from a stunning, clean, sandy beach with a gentle entry into the sea. As for the rooms, we were pleasantly surprised by how spacious they were, with beautiful, modern furnishings, an amazing bathroom, and overall cleanliness. The food was fresh, and there’s something for everyone – a good variety to choose from. Just a small note: maybe consider offering fewer fried options on the kids’ menu. Still, the selection was good. The staff at the reception, restaurant, and bars were excellent – kind, smiling, and incredibly hardworking. If hotel management is reading this, please send our warm greetings and thanks to the entire team (even though we also thanked them in person). What really deserves praise are the animation programs and their animators – both the children's activities and the evening entertainment for adults were fantastic. We had a great time. The water attractions were also excellent. Once again, thank you sincerely for a wonderful holiday, and we truly hope to return again.

Margaret Macdonald

Hotel lovely and clean. Food was good. The children had a great time aged 2 and 5. The only problem we encountered was the hotel took a booking with about 70 teenagers probably about 12/13 yrs for two nights which seemingly was their end of term treat. The young children had to come out of the Splash Pool as they were running riot and coming down slides 10 at a time…knocking over little children. We complained to reception but were met with a shrug saying they were guests. The lifeguard did nothing to get things under control. I think after many complaints the 4 teachers came over to try and calm things down and to get them to go to main pool but with no avail. I was truly disappointed in the hotels response this was a safety issue and it spoiled all the families with young children’s fun as they had to pull their children out of the pool to keep them safe. The hotel never have taken this large amount of teenagers or at best say the splash pool was for only for children up to say 10yrs old. It was carnage..and made the last two days horrible for the children…

Maciej Haremza

We had an amazing all inclusive stay! Hotel is in great location only couple minutes from the beach. Hotel staff is very friendly food was really good. Drinks cold and served in large cups :) Thank you

Joseph White

The last time we stayed in this hotel was approximately seven years ago ( what a difference a day makes ). Having had a number of good holidays here it is bitterly disappointing to see how a hotel can change so much for the worst. I would go as far as to say some of the staff actually don’t want the English here . Having spoken with the manager about the rudeness of one or two of the staff, and being assured that action would be taken, the person in question was extremely rude during breakfast today. We have a junior suite and that’s why I gave a high rating for the room, but overall this hotel isn’t worthy of anything over three stars ( more like two ). Needless to say we will never return again and strongly advise against coming unless you have children and you are able to switch off and let them do what they want. A sad end to some very good memories.

Michael Williams

Just returned from a week’s stay at this hotel with my wife and 2 daughters (2 and 4 years old). All opinions are my own and have not been influenced by other reviews. Pros: The location of the hotel is excellent, just a 5 minute walk to beach and about a 20 minute flat walk along a beautiful promenade, which has very little traffic, to the port where there are lots of bars/restaurants (there are plenty of these on the walk to the port as well). We stayed in a Junior Suite and absolutely couldn’t fault it. The room and bathroom were both huge and there was more than enough space for the four of us, which made it very comfortable. I know some have mentioned issues with storage and wardrobe space, however, our room had plenty to cater for everything we had. The balcony was also a good size with a brilliant pool/sea view. The room was kept spotlessly clean throughout our stay. The hotel has two pool areas, the first is a pretty standard pool for both adults and children to use and is a good size with the pool bar running parallel to it. The second, the children’s splash pool, however, was brilliant and perfect for our children who spent hours each day playing in it. There are also lots of beds around this pool and we never had any issues getting some so we could stay close by to keep an eye on our children. The staff were great and worked tirelessly all day serving god-knows how many people and nothing was ever too much effort. There was some queuing at times, but nothing too over-the-top. A special mention though needs to be made about the animation team who are an absolute credit to the hotel. Their enthusiasm and patience with the children while running the kids club, pool activities and mini disco morning, noon and night was beyond incredible. Thank you all so so much for making our girls’ first holiday so enjoyable. Cons: Only one that comes to mind was the food. I appreciate when it comes to this, opinions are subjective, however, for me, it didn’t quite hit the mark. It wasn’t terrible, however, it definitely could’ve been much better. We were all-inclusive, but always intended to eat out a few times for lunch and dinner anyway and I’m glad we did as I couldn’t have eaten there all day every day. The children’s options were pretty limited, especially for a hotel that seemed to be geared up for young families. I’d say this is one area that definitely needs improvement. (Our) children eat more than just beige (chicken nuggets and chips being pretty much the only option). All-in-all, I can’t help feel some reviews of this hotel are a little over critical based on our own experience. We thoroughly enjoyed our stay here and wouldn’t hesitate booking again. Puerto Pollensa is a truly beautiful part of the island and one of the best places I’ve visited for a holiday. It’s such a clean, bright and vibrant place with incredible beaches. It has lots to offer people of all ages, however, if you aren’t travelling with young children, you might want to consider a different hotel to this one.