HM Martinique

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Jordine Hamilton

Situated a short walk to the beach, lovely light and airy hotel. Enough space for all. No scrambling over pool chairs in the morning! The rooms have a safe and fridge but they need a kettle, TV had quite a few English channels and clean towels provided everyday. Just wish we had a sign on the door to ask the cleaning team to change bedsheets. Lots of choice for breakfast and dinner including soft drinks. Alcohol had to be bought at the bar but you do need to spend a Euro for a cup when by the pool area. Lots of friendly staff and happy attitude every day. Really lovely stay x

Alex Vicar

Really enjoyed my stay here. I did not have the same experience as all the negative reviews Excellent location, not too far from the strip. Being close to the strip, there was a few drunk people but this was barely an issue and only really on Friday night. Food was decent for an all inclusive, but don't expect crazy high quality (I really enjoyed the Mexican night and Chinese night). Rooms were nice, although the pillows were a bit weird and uncomfortable. All the staff were lovely (shout out to Santi who remembered my vodka diet coke order!) Pool was nice and not crazy busy (in September), although the life guards were very strict with music even though other guests wanted music. Overall I do recommend.

H Pro

Nice hotel with good and polite service. Decent selection of food. Not much to do in the evenings, not much entertainment especially if you have young kids. I would say more an adult and teen venue. Apart from that all good.

Ryan Holmes

From the start this looked like the holiday from hell. We were greeted on arrival by a man who said “passport” followed by “tax”. No smile of greeting. We were then ushered outside by a young man who went through with me and 2 mates the ‘rules’ (he proceeded to attempt to sell various events). We eventually were able to go to our rooms. It was late so we dropped off our cases and went out for food. We went in the lift, and immediately the lift broke. It was extremely hot and cramped, we rang the alarm several times and had to eventually force the door open ourselves. The next morning we paid for our safe and it failed to work. We spoke to reception 3 times, rang them many more times before eventually somebody fixed it. Following this, our expectations were very low. We were surprised at how the hotel certainly improved from then. The room was clean, and good quality (apart from the air con). Great balcony. Fantastic pools, always with sun beds available any time of day. We booked half board. The food was satisfactory. The breakfast always had plenty of choice and dinner was okay. Most staff were helpful and polite but overall the customer service definitely needs improving. The room and location did lead to an enjoyable stay overall.