HL Rio Playa Blanca Hotel

Laura Jones

We loved our stay in this hotel. So many great activities going on everyday, the entertainment team were fantastic always doing something. Shot number bingo was so funny. The food is good for an all inclusive. Pools are clean and don't smell. W eare gutted we won't see the greatest show as we are flying out this evening. My daughter says the best part was ice-cream all day and lollipops at every meal time. The accommodation was spot on, quirky open air 2nd toilet and shower too. Made my day. We up graded our room to a bedroom suite and this gave so much extra space. We loved our holiday, thank you so much. See you again one day

Daniel Rapley

Please just search stolen and theft on trip advisor for this hotel before booking. Someone forced their way into our room and safe with a tool with scratches on door and safe. This was coninidently done on our last night so didn't have time to go to the police so filed a report with the hotel who confirmed no cctv , there is bad lighting and anybody can walk off the street without going through reception. Now we are home the hotel are now saying there was no sign of forced entry and I refused to talk to the police which is not true. They said if have to get a taxi to the police station which I couldn't do at this time with a young family shaken and a flight in the morning. Additionally I did get food poisoning midway through thankfully only took me out for a day and an evening. It is clear they are covering up thefts here as a quick look round doors morning after has these similar marks with crowbar or something like being used. If you search reviews here and other places a lot of people have had similar experience. Edit- in response to the hotels really.poor.reply. I have included photos of the damage that safe lock is not meant to be bent that way. Coninidently it happened on my last night and the hotel offered to call me a cab to the police station as they couldn't be called out. To which with a young shaken up family with an early flight the next morning I opted was not worth the hassle especially as I don't speak Spanish. Additionally all safes come locked unless you purchase a key, we did not purchase a key.

Ellie

The hotel was perfect for us! The rooms were clean and spacious and the little terrace we had was lovely. The pool and sun loungers were great and easy to get to each day! The food choice was plentiful and very good for a buffet! Some things they cooked could be better but there was always something we loved and the dinner was always amazing. But what really made our holiday was the animation team, they were FANTASTIC. Every single one of them. They were so energetic, so happy, and made everyone feel welcome - we really loved them! They got us doing so many fun activities, meeting new people and making everyone have a laugh! It was the perfect holiday.

Jonathan Burke

Hotel - see Google maps, about 20 mins walk to Playa Blanca sea front. The hotel itself is very large, and based on idividual bungalow premises with a veranda. Walls are thin, so its easy to hear those next door! Rooms benefit from air con. 1st complaint. Our room wasnt cleaned for 4 days, even though we complained, but we eventually received an apology and had our towels changed. We did find a live cock roach in our room and a spider or two. 2nd complaint -Outside our room was a open sewage drain that was pumping in water, and absolutely stunk of sewage. Nothing was done despite complaining!! Food - was generally good, but appeared the same food every day, for every meal, and was disappointing. Pools - Were busy with the usual 'towel on beds' issue. There was plenty of space though and no real need for it. We used the large pool (not main pool), and was much quieter, but a 2 min walk to the pool bar. Drinks - Take your own plastic cup! (pint size), because they user small cardboard 'Pepsi' cups for all types of drinks (awful). The place appears to be dated and requires renovation in parts. Entertainment- The staff worked hard and tried their best to appease holiday makers. The shows were 'alright', but nothing special! Overall - Score 3/5 . Value for mone, but this hotel could be so much better. If I paid more then I would have been disappointed. Would I go back? I think I would rather pay more for better quality, but like I said, it was cheap, so not that disapointed.

Kim W

Stayed in October 2025 We were there for 3 nights and 4 days. Happy that they let us check in early however the lift didn't work for the time we was there. Food was OK for someone that eats everything, however mostly repetitive. As a vegetarian, was annoying to see other guests AND staff mixing utensils; for example using the same utensil for the meat pizza on the vegetarian pizza. Picking up chips with the chicken utensils (member of staff). I'm sure there was other things that I didn't see, which really unsettled me. We tried the Italian a la carte which was pretty basic all round, including service. Its safe to say I didn't eat much. Rooms are just about OK. Very basic. Bed sheets had holes and rips in. Pool area could be better. Lots of broken tiles around pool. Splash park is well used but needs updating. Water is murky. The stagnant water in the slides also needs addressing. It also often smelt of egg. There was lots of green, what seemed like mould around, which also needs addressing. Entertainment team are good. They bring lots of energy and get everyone involved. My nearly 2 year old loved the mini disco. Location is good. 10 mins walk to beach which we enjoyed. Would go every morning after breakfast and come back to hotel for lunch. I won't be returning to this hotel