HL Paradise Island Hotel

Sean Vesey

The hotels locations is approx 2km from the edge of the strip. Not much close to the hotel. The hotel itself is poorly maintained and filthy. There doesn’t seem to be any pride in the facility. In the rooms round the couches, the floors were filthy. The rooms are poorly cleaned also, dust under couches, bed covers dirty and stained. No microwave or remote so air-con couldn’t be used. Floor covering didn’t fit properly either. Upstairs property had bedbugs and family had to move while we were there, thankfully we didn’t. The outdoor ground tiles in public areas covered in drunk stains and left to become sticky. In the restaurant the plates and cutlery in the restaurant are dirty in the clean pile with sauces and food stuck to them. Children’s high chairs never seen a cloth. The bar area tables were still covered with tables and drinks in the mornings. Paper cups floating round everywhere. There is no environmentally friendly measures, no reusable glasses, all single use cups which are strewn around the hotel. Pools are nice however and kept clean. Plenty of space. The dino park and its slides is great for kids of all ages. There are plenty of arcade games and pool, ping pong tables. Food in the restaurant was not bad either and was typical all inclusive Buffett. Overall costs seem to be cut at every corner.

Anna Slowik

We came back from our holidays and I need to say we had absolutely amazing time! I was so scared of the hotel because of the reviews. We arrived 11pm and we were asked to go to the restaurant to eat which was a nice surprise. The room was massive and clean. No bugs. The beds weren't the best but also not too bad. Our towels were not changed during the stay and we didn't have shower gel in the bathroom but we got our own. The children entertainment was great, Samantha has an amazing attitude, our little boy loved her. Mini disco is also great. The food was great, everyday something new, we were amazed by the choice. The only issue at the hotel was that people were not throwing their cups to the bins. Bins were everywhere but people were too drunk/lazy to throw their own rubbish, but the staff were trying to clean it as much as they can. The water at the swimming pool was cold but it was May, I am sure during summer months it gets warmer. The hotel had a free bus to the beach, which was a nice surprise. Overall we had an amazing time and we are planning there next holiday.

Red Nelson

We've just returned from a seven night stay and we were delighted with our holiday experience. The rooms were suitable and the hotel team kindly honoured our request of are whole party (three rooms in total) being located next to each other. We arrived at Paradise Island at 11PM. After a long day of travelling, the warm welcome from Cedric was greatly appreciated (along with his sense of humour too!) and having a selection of food waiting for us and our fellow late arrivers was a real bonus too. The food throughout our stay was a huge positive with a wide variety of options availble throughout the whole stay and sensible meal time windows allowed for flexibility on when we ate. The pool and water park kept adults and children alike entertained and the daily, complimentary bus into town every day offered a great opportunity to explore Playa Blanca (although the majority of the time I chose to walk as it's only 20 to 30 minutes). An area of potential improvment is the arcade options and pool tables. Whilst these were seen to entertain many children, the majority of these are dated, espectially the cloth on the pool tables. The location of the hotel was favourable to allow for a climb of Mount Roja. It was with a very heavy heart when the time came to check-out, we would have happily extended our stay! Muchas gracias por un tiempo maravilloso !

Alan Mckim

Lovely hotel with great facilities. Very suited for families with a water park and loads of entertainment for kids. The food in the restaurant is top class with a huge variety. Also snacks available at the pool bar include burgers, hot dogs and pizza. The rooms are nice and well kept. Staff are friendly and helpful. Would definitely recommend this hotel.

Abbie Ridgard

Just returned from here after a weeks stay. Plenty to do for the kids, the dino water park and kids club area is great for them. The big slides are very cool too! Good variety of food, very tasty! The only thing I couldn't get on with was the bed, was quite hard but other than that everything was amazing, good entertainment for kids and adults in the evenings too. We really enjoyed our stay and would definitely return.