HL Paradise Island Hotel

HellsBells

We have just come back from a fantastic family holiday here. Great service from the staff, lovely clean rooms, the food was good for an all in inclusive and drinks were great. The only slight downside was that the hotel policy is that you cant reserve sunbeds yet all the sunbeds were taken by 6am. There should be staff enforcing this rule.

Julian Davida

To be honest that’s not a 4 stars hotel, from outside the bungalows looks nice but once you step inside everything looks like is going to fall apart because the furniture, the beds, the sliding door (my wife couldn’t even slide it), are old and had a poor maintenance over the years, the mattresses are an absolute joke, the pillows you cannot named like that, the wifi is free just for the first day. At 9 in the morning you can find the bins around the main pool still full. Unfortunately because they use paper cups for drinks most of it end on the floor and the content attracts a lot flies. The only good things that I can say is that the pools are open till late in the evening, and you can help yourself with beverages during meals. That can be a great hotel with some serious money invested in it, otherwise will go down.

Anna Slowik

We came back from our holidays and I need to say we had absolutely amazing time! I was so scared of the hotel because of the reviews. We arrived 11pm and we were asked to go to the restaurant to eat which was a nice surprise. The room was massive and clean. No bugs. The beds weren't the best but also not too bad. Our towels were not changed during the stay and we didn't have shower gel in the bathroom but we got our own. The children entertainment was great, Samantha has an amazing attitude, our little boy loved her. Mini disco is also great. The food was great, everyday something new, we were amazed by the choice. The only issue at the hotel was that people were not throwing their cups to the bins. Bins were everywhere but people were too drunk/lazy to throw their own rubbish, but the staff were trying to clean it as much as they can. The water at the swimming pool was cold but it was May, I am sure during summer months it gets warmer. The hotel had a free bus to the beach, which was a nice surprise. Overall we had an amazing time and we are planning there next holiday.

Jayne Bickford

Was a bit worried after reading other reviews but we went anyway. We found all staff to be really friendly and couldn't fault them, they work really hard! Our room was nice, basic with a kettle which was what needed. Could of done with an iron but managed without. I asked dor extra pillows, they were delivered promptly. The main pool was a bit lively but we stayed by the water slides all day and was very relaxing, the splash pool was fun for kids too! Food was delicious every day and staff were zooming about cleaning up as fast as they could. Entertainment on an evening was a good variety of different things each night and we enjoyed it. We loved every minute there

Abbie Ridgard

Just returned from here after a weeks stay. Plenty to do for the kids, the dino water park and kids club area is great for them. The big slides are very cool too! Good variety of food, very tasty! The only thing I couldn't get on with was the bed, was quite hard but other than that everything was amazing, good entertainment for kids and adults in the evenings too. We really enjoyed our stay and would definitely return.