Hipotels Natura Palace

Sid

My second solo holiday.....just stayed here for 6 nights. What a delight. Check in and out was a breeze. The manager and all staff are friendly, helpful and nothing was too much trouble. Balconies are facing all the same way and well designed, so no awkward situations. My room has a mini fridge, a great shower and air conditioning. The hotel is well laid out, has a gym, music and is well maintained. I highly recommended this hotel.

Ádám Kiss

We booked 3 rooms for the 6 of us and had a pleasant stay here. Breakfast & dinner was delicious, the staff is very kind and helpful, also the interior of the hotel lobby is amazing with a wonderful view. All rooms has a view to the ocean! We also got welcome drinks upon arrival, they had several activities during the days (mini golf, piano concert, singers, etc), which made the experience even better. Absolutely recommend this place. Special thanks for preparing us a picnic package on the last morning as we had to leave very early and couldn't have breakfast at the hotel.

chezzer58

Lovely size hotel with nice rooms. Our room over looked the pools and the sea. The staff were friendly and helpful. On a personal level I thought the hotel was a tad too far from the restaurants and shops. Thankfully the Taxi fares weren't expensive so coming and going for something to eat wasn't a problem.

Diane Goodyear

Well where do I begin, this hotel is just amazing but what makes it so wonderful are the staff who are just so friendly and helpful they work so hard to make it a holiday to remember for every guest, the hotel runs like clock work but this is due to the most amazing manager Sabina and her assistant Caroline thank you for all you do. Let's start with our arrival we arrived quite late but Katazyna was there with an ice cold glass of Cava and check in was done very quickly we always book direct with the hotel and this visit was for 28 nights, Katazyna is so lovely and also very proficient at her job and she always had time for a chat which was so lovely. Once booked in we went to our room to freshen up and then we went to the dining room where a cold buffet was waiting which was lovely and really appreciated. All the reception staff are nice a a big shout out to Carlos who once again did a fantastic job of sorting out our next visit in October he really is a wonderful gentleman who also has a big smile on his face and nothing is too much trouble. We were in room 1023 which had a lovely view and was perfect for David. The bedroom was beautiful and the bed was so comfy, the bathroom was very clean with a wonderful walk in shower with a power shower plus lovely toiletries were in the shower and by the wash area. When you arrive there is always bottled water, orange juice and fresh fruit in your room plus a jar of aloe vera gel, there is also tea, coffee and milk which is replaced once used once again everything re our bedroom was just fantastic. We would like to say a big thank you to the house keeping staff who do a wonderful job our room was immaculate every day if fact the entire hotel is immaculate inside and out it truly is one of the best hotels we have ever stayed at we just love it so much. We always stay half board because the food is just incredible breakfast is wonderful so much choice every day and wonderful chefs at cooking stations preparing delicious omelette and eggs bacon along with other things, there are also many other hot dishes plus fresh fruits and yogurts and wonderful pastries there are many drinks from Cava, fresh juices to freshly prepared yogurt smoothies. Fresh coffee and hot milk or tea is brought to your table or you could use the fresh coffee machines which had a variety of coffee's to choose from. Before I start with dinner let me give a big thank you to the wonderful team in the dining room Alba and Jose who run the restaurant are both amazing they make sure everything is perfect. All the other staff in the restaurant work so very hard and they really look after all the guests we would like to mention a few staff who really did give 110 % they are Luis, Santiago, NIco Issac and Lia. Now onto the wonderful food prepared everynight by a team of excellent chefs who prepare dishes for everyone's tastes there was so much choice we were there for 28 days and you could find something different every day. We loved Canarian night on Wednesday but our favourite night was Gala night which was out of this world especially the seafood selection infact every day the food was so amazing. The bar's were really nice too we used the pool bar every day which was so nice sitting and looking over to Futurventura and sipping Sangria the staff once again were so friendly a big shout out to Diego who was so good at leading his team also we would like to say thank you to the pool bar staff who were lovely especially Carlos Fatima and Katia. We also had many visits to Marea Bar which we loved so much we use to sit and look at the beautiful view sipping a nice glass of Rioja. The gardens and pool area were so well kept and the new sun loungers were so comfy we thought the pool lifeguard Reuben was so good he always said Hola and he was so good at his job. To round our review up the Natura Hotel is truly an amazing hotel and we wouldn't stay anywhere else we will continue to return time and time again. We are so looking forward to our next visit in October.

Nick Taylor

Hotel is very grand as you enter, extremely spacious and smells beautiful. Reception staff extremely friendly and welcoming. Welcome drinks were appreciated too. In fact, every member of staff seems happy and all enjoy their job. Staff here are a credit to your hotel. Rooms are clean, quiet and very spacious, albeit a tad dated. Breakfast was excellent each morning and plenty of choice and plenty of indoor and outdoor tables. Again, staff are brilliant! Pool areas are clean and sunbeds in excellent order. Spent most days in the nudist area, which is in a quiet part of the gardens, perfect if you want the all-round tan! There was a large mixture of guests in the hotel, from couples and families with older children, single travellers and a large percentage of older guests, but in all, there was a wide range of people to get along with. Bar food and drinks are reasonably priced. Location, sea-front and probably 10 minutes walk away from the beach. Papagayo beaches are just a 30 minute bus ride away. In all, I'd definitely recommend if you're looking for a peaceful adults-only holiday.