Hipotels La Geria

Millie Dryden

The overall look and feel of the hotel is lovely – the pool areas and rooms are very nice, and there are plenty of sunbeds available for everyone (though they don’t open until 9am, which feels a little late if you like an early swim or to secure a spot). The spa offers some good deals, which is a nice bonus. The food, however, was a bit underwhelming, and the opening and closing times seemed very backwards (especially with children involved). It’s okay, but fairly repetitive – expect lots of fish dishes and limited vegetarian options. A real disappointment was not being able to eat outside unless you paid extra for the “exclusive buffet” service. The food there was essentially the same as the standard buffet, just with the option to dine outdoors in the sun. It felt unreasonable that all-inclusive guests couldn’t even eat lunch on their own balcony or enjoy a meal outdoors without paying more. This was one of the biggest frustrations during the stay, especially since the indoor buffet room often felt crowded. Service was hit and miss. Most evenings were fine, but one night we waited over 20 minutes for drinks, even after asking two different staff members, and eventually gave up and went back to the room. That said, the entertainment during both the day and evening was very good, and the hotel’s location is convenient with some local shops and restaurants nearby. The taxi service is also excellent – every time we booked, one arrived within about 10 minutes. Overall, it’s a good-looking hotel with nice facilities and entertainment, but the dining restrictions (particularly not being able to enjoy lunch outside without paying extra) and the repetitive food let it down. With some improvements in food variety and more flexibility on dining, it could be a great experience.

Robert Kelly

Exceptional hotel. Immaculately kept clean, rooms cleaned daily. Spotless from top to bottom. Staff were pleasant without exception. Breakfast top class every morning. Slightly away from the main centre of the town which is good as it provides silent and a restful nights sleep. Taxi to the centre is about €5. Beach directly opposite as is the promenade for walking. Pubs and restaurants begin approximately 200m away.

JT06

Coming to the end of a week at La Geria, and the hotel is absolutely fantastic. The reception staff are all incredibly friendly and helpful. The rooms are stunning, clean and comfortable. Bathroom is spot on the shower is exceptional. We booked bed and breakfast, the breakfast wasn’t much for us however I didn’t see a whole lot wrong with it other than it’s not really a lot of what we eat. If you like general buffet stuff like cereal, meats, pastries etc then it’s perfect for you as there’s plenty of that. The pool area is really spacious and stylish looking, getting a sunbed can be tricky in the afternoon but not had a problem in the morning. My only “complaint” as such is that during our stay, we have had several contractors entering our room to look at/perform works on the room. I understand works have to go on otherwise the hotel doesn’t function, however the contractors have just been letting themselves in, sometimes without knocking and just expecting to be able to do said works. As a contractor myself, I know this isn’t acceptable, and I’m unsure of if the hotel know this happens which is why it’s not so much of an issue to me. The cleaners also do the same thing, and took our do not disturb sign and then refused to replace it to my girlfriend which I thought was a touch strange. One day I was not feeling well and they were almost pushing my girlfriend out of the way to get in while she was trying to say that I was in the room resting and did not require cleaning that day.. Despite these things, I cannot fault the hotel one bit. We will be looking to return next year and we have throughly enjoyed our stay here.

Mel

I had a lovely stay! My suitcase broke on the first day, but the staff were very polite and kindly repaired it for me. The room was clean, and the pool was great. The location was perfect, close to the beach and the center of Puerto del Carmen. There is also a little spa (free to use) (only one sauna and steam bath). The massage was also truly amazing and highly recommended! Prices start around 50-60 euros, but it's definitely worth it.

Hans Jeanson

Kudos to the reception team. They went above and beyond to retrieve our suitcase that hadn't arrived on the flight. The pool area is noisy because of the loud, pounding music, and not just during aqua gym. I prefer a more relaxed Ibiza-style (lounge) background music. Everyone can also listen to their own music through their earphones.