Hilton Tulum Riviera Maya All-Inclusive Resort

Rup.K

Hilton Tulum – December Stay (8th–14th Dec) I stayed at the Hilton Tulum for six nights with my friend and overall had a great time. The hotel grounds are beautiful and the food across the resort is genuinely impressive. Facilities & Service: The coffee shop is great, but make sure you keep your all‑inclusive wristband on if you want to grab something for the airport — once it’s removed, staff won’t serve you (we learned the hard way). Tequila cocktails in the lobby were excellent. The Mexican restaurant and The Grill were the best dining options. We did have an issue with our shower, but the hotel moved us to another room. Overall: A great stay with beautiful surroundings and excellent food. Would I return? Probably not, only because I prefer adults‑only resorts. But the setting is stunning and we made some lovely memories.

Saad Shah

My wife, sister-in-law, and I traveled here in March of 2025, and we had a phenomenal experience. The weather for the food, the rooms, the quality of service from all the staff, and the overall ambience of the resort were through the roof. My wife and I had our own room, and connected was my sister-in-law's room, and both had their own balcony stunning views of the ocean and resort. Walking around the resort was really easy, and the golf cart to the other buildings came frequently enough that I rarely found myself waiting for a ride. The options at the restaurants were fantastic, and do require booking when having dinner, which was also great. There were some pretty entertaining shows over at the main part of the beach, but each nook and cranny had its own form of entertainment (churro stall, private beds, etc). If you're looking for a resort to stay at during your visit to Mexico, this should be where you're top choice!

Vladimir Butenko

We recently spent 5 wonderful days on a family vacation at this resort, and overall, it was an excellent experience that I would highly recommend to other families. The hotel itself was outstanding – clean, spacious, and well-maintained with beautiful facilities that kept everyone in our group happy, from the kids to the adults. The rooms were comfortable, and the on-site amenities (pool, restaurants, and kids' activities) were perfect for a relaxing yet fun family trip. What really stood out was the staff. They were incredibly nice, friendly, and attentive throughout our stay. From the front desk to the housekeeping and restaurant teams, everyone went out of their way to make us feel welcome and ensure we had everything we needed. Their warm service truly elevated the entire vacation. The only minor issue we encountered was a shortage of beach loungers (couches). On a couple of busier days, it was a bit challenging to find available spots by the beach, which was a small frustration after such a perfect setup otherwise. Despite that one small drawback, our overall experience was excellent. We left feeling refreshed and already talking about returning. Great value for a memorable family holiday!

Vipin Mohan

We had a wonderful stay at Hilton Tulum Riviera Maya - All-Inclusive as a family with two young kids, and overall it was a very relaxing and fun experience. The resort is beautifully laid out, surrounded by mangroves and the coastline, with multiple pools, great dining options, and plenty of activities for both kids and adults. Even though the property is large, the shuttle system made it easy to get around, especially with kids. The food was consistently good with lots of variety. We enjoyed the buffets for breakfast and lunch, and the à la carte restaurants for dinner - especially the Asian and Mediterranean options. The kids loved the churros and ice cream, which were a big hit every afternoon. What really stood out for us was the entertainment team. A huge thank you to Eliana, Max, and Jesus - they were absolutely awesome. They made us feel genuinely welcome from day one, were amazing with the kids, and brought so much energy and fun to the activities and shows. Their enthusiasm, warmth, and friendliness truly elevated our stay and made the experience memorable for our whole family. The staff across the resort were friendly and attentive, the rooms were comfortable and well maintained, and the all-inclusive setup made traveling with kids stress-free. Overall, this is a great family-friendly all-inclusive resort with beautiful grounds, solid food, excellent kids’ activities, and standout entertainment staff. We left with great memories and would happily return.

Brooke Smith

We enjoyed a great stay! Overall, the staff, food, and beautiful setting made the trip amazing. Jesus for dance lessons, Vincente at the pool bar, and Amando at lunch were all phenomenal. The breakfast buffet was our favorite, but we ate at almost every restaurant and enjoyed them all! Our ocean view room had a spectacular view, and housekeeping was very thorough. There are lots of fun crafts, activities, and entertainment to enjoy here. We would definitely return!