Hilton Taghazout Bay Beach Resort & Spa

simo fun

My recent stay at the Hilton Taghazout Bay Beach Resort & Spa was nothing short of amazing, offering a luxurious and deeply rejuvenating experience. While the resort's stunning location and immaculate facilities are highlights, it is the exemplary level of service and warm hospitality from the staff that truly sets this hotel apart. ​The entire team demonstrated an outstanding commitment to guest satisfaction, operating with remarkable professionalism and genuine care. ​I want to extend special and high praise to two individuals from the service team who truly exceeded expectations: ​Abdallah (Service Manager): Abdallah’s leadership and professionalism are clearly reflected in the impeccable service standards across the dining and beverage areas. He consistently ensured every guest felt well-looked after, and his attentive management created a flawless, highly polished experience. ​Abdelmajid (Service Co-worker): Abdelmajid provided service with exceptional warmth and attentiveness. His proactive approach and friendly demeanor made every interaction a pleasure. He truly embodies five-star hospitality, and his efforts greatly contributed to the joy of my stay. ​The colleagues in service, particularly Abdallah and Abdelmajid, are incredible assets to the Hilton team. I highly recommend this hotel to anyone seeking luxury, tranquility, and, most importantly, world-class service. I am already looking forward to my next visit!

Niomi Lee

Breakfast was fantastic every morning. Abdallah the breakfast manager and Mbark were very helpful, they brought us bananas every morning before breakfast so we could use the gym first and return. The selection in the buffet breakfast was excellent, everything you could possibly want and if it wasn’t out you can ask and they will fetch for you. Staff were brilliant and attentive. Very friendly and recognised us each morning, would absolutely stay here again.

Diane Keeling

Our stay was the relaxing and enchanting experience we hoped for. Loved the breakfast. Abdullah the breakfast manager gave us exceptional service - a tour of the extensive food selection, checking in on our experience, recommending delicious foods to try and ensuring we had full cups of coffee. It’s impossible to leave hungry - we were fully satiated! Perfect weather at the end of September. Picturesque from every view. Beautiful rooms and accommodations. Will return.

Lucas T.O.

We stayed at the Hilton in Taghazout in October with our family. One of the main reasons we booked this hotel was the pictures on Booking.com showing several beautiful outdoor and indoor pools.The outdoor pool was also advertised as usable year-round — however, we only found out at the hotel that it’s only heated from January to April.- so at least in October the pool is pretty cold for extended use or small children. Since the outdoor pools were way too cold for our small children, we wanted to use the indoor pool — but were told that access comes with a steep extra charge. This was very disappointing. I’ve stayed in many 4 or 5-star hotels and have never had to pay additional fees just to use a pool! The information about this charge is only mentioned in a very small, easy-to-miss note on Booking.com, which is very misleading. Another negative point was the cappuccino at the pool bar: it had no foam at all and was basically coffee with burnt milk. The cappuccino during breakfast was slightly better- it comes from an automated coffee machine: it wasn't burnt but it still tastes pretty bad. For me it's not comprehensible that many smaller hotels or even guest houses can make a proper cappuccino, but a 5-star hotel cannot. On the positive side, the rest of the breakfast was excellent, and the staff — especially Abdallah and El Medhi — were extremely friendly and accommodating. Overall, this hotel does not live up to 5-star standards. Misleading advertising, extra charges for basic amenities, horrible coffee and poor attention to detail made this stay a disappointment. I would not return and cannot recommend it. Edit: I ordered room service after this review. They said it will take half an hour. It took 1,5 hours and I then got a cold panini.

Mehzabin

I had an excellent experience dining at Anaw.From the moment we walked in, the atmosphere was warm and welcoming. The food was outstanding—beautifully presented, flavorful, and clearly made with care. Each dish came out at the perfect temperature, and the menu had a great balance of variety and creativity. What really made the evening special, though, was the service. Our server, oussama went above and beyond to ensure we had a memorable night. They were attentive without being intrusive, made thoughtful recommendations, and were genuinely friendly. It’s rare to find staff who combine professionalism with such warmth, and they really elevated our dining experience.