Hilton Salalah Resort

May Shorman

The hotel is fully renovated and generally comfortable. However, there were several issues that affected our stay. The rooms do not provide slippers. During our entire stay of three days, the room was not properly vacuumed or cleaned. Upon arrival, we found fruits under the bed and a medicine box that belonged to previous guests, which indicates poor housekeeping standards. The food at the hotel restaurant was among the worst we have experienced. The salads were not fresh, and the meat and chicken were of very poor quality—very tough and difficult to eat. The food quality does not meet the standards of a five-star hotel. The chef should be changed, and more focus should be placed on Arabic cuisine that reflects the country’s identity, rather than Indian food. In addition, the restaurant does not offer basic beverages during dinner, such as juices or soft drinks. The beach is public and far from the hotel, requiring transportation to reach it. The hotel does provide a shuttle service to and from the beach, which is appreciated. Overall, the hotel is comfortable, but the housekeeping service needs significant improvement, and food quality must be taken more seriously to match a five-star rating.

Naz

I had a truly excellent stay at the hotel. Everything from the comfort of the room to the overall atmosphere was top-class. A special thank you to Amin and Said at the reception — they were exceptional. Both were extremely welcoming, professional, and always ready to help with a smile. Their kindness and efficiency really made a difference and added a personal touch to the entire stay. Thank you for such a wonderful experience. I would highly recommend this hotel and would happily stay again

Saber K

We had a very nice and relaxing stay at Hilton Salalah. Comfortable rooms, good breakfast and nice outside pool with a slide for kids. The whole hotel staff was very friendly and did everything to make our stay very comfortable. Special thanks to Alomgir who took a great care of our room and to swimming pool team for being very helpful with sunbeds and towels.

Sumesh Krishna

The property is well maintained and ideally located, and the staff are well-behaved, professional, and genuinely try their best to keep guests happy. However, during busy hours the staffing at the reception and pool bar area seems insufficient. The team is clearly working very hard, but the shortage leads to delays and visible frustration, which is a bit disappointing for a hotel of this standard. Also, basic amenities like slippers and a bathrobe were not provided, which is unexpected in this category of hotel. Overall, a good stay with scope for improvement in staffing levels and in-room amenities.

Michaela Stähli

Very nice hotel property with very kind and helpful staff. These people made our stay as comfortable as possible. Unfortunately there is not much for small kids, besides the water slide. Playground is obviously longer time out of operation. The selection of the food was quite disappointing, and for kids many times no option at all. Even the pasta was spicy. Luckily the staff was amazing and upon asking they prepared at least french fries. Overall nice stay, but one time was enough.