Hilton Orlando Buena Vista Palace Disney Springs Area

A J

Great location if you are going to Disney parks, free shuttle service. Great staffs and service. Walkable distance from Disney Springs. Quick drive to fast food places. Reasonable prices if eating on site. Very relaxing resort like environment with bar, pools, splash pads, lazy river and hot jacuzzi. Plenty of parking. Only downside is the room sizes. They might feel a bit small compared to other Hilton hotels we have stayed in.

Beth Cee

We stayed at the Hilton Buena Vista Palace from 12/13-12/19 and I have to start my review by saying that a majority of the people leaving 1 star reviews deeply need to check themselves and their privilege. To start, check in was smooth, quick and seamless. We got to our room, it was clean orderly. The walk to Disney Springs was easy and we loved the convenience of it! The pool area is truly one of the best in the area in my opinion, the bar and lazy river are amazing and we hot tubbed many of the nights and it wasn’t too crowded at all. New gym equipment was being delivered and installed during our stay and while I wasn’t able to use the gym unfortunately, it looked amazing and other guests were definitely using it! One thing that stood out to my husband and I was the Citrus8 cafe. They have the BEST hours especially after those long Disney days and every single person there needs a raise because they were all so pleasant. I wish I would have gotten names. The shuttles to and from all of the parks were seamless and we were so grateful to not have to pay for parking or worry about getting in and out of the park with a rental car. The drivers were so friendly and some even funny so be sure to keep cash in hand to tip them! My only con was that you can hear odd vibrations from what I can only assume to be the elevator based on others reviews. If you share a wall you can sometimes hear neighbors but I have truly experienced this in nearly all hotels. People are on vacation, including you so have courtesy but also be understanding that you are not going to get the peace and quiet of home, and if you want that, book a suite! Overall we really enjoyed our stay, the staff, the convenience of its proximity to Disney Springs, the amenities and the overall experience and would definitely recommend it for the value. If you are going to be bougie and prissy about every single little thing, then be willing to pay and stay on Disney property!

Chrystal Rawlings

The Hotel itself is very clean. The team that works at the hotel including restaurants are very friendly. Our First room has a beautiful view of a roof displaying a modern day dirty diaper and a dirty/used bath towel, alongside cigarette butter and other frequent add-ons. I politely asked if there would be any open rooms that would be possible to move to, we were moved to an AMAZING, STUNNING, BREATH TAKING room, it really perked me up, I suffer from chronic pain and I was having a really bad flare up at that time and it just made me so happy... until I went into the restroom to freshen up, I stepped in water, I couldn't find where it was coming from because the light wasn't working. The said the wanted to move us to another room, since the didn't have anyone to fix it, my husband went down to the lobby to get that sorted out, I had to pack up out stuff AGAIN. The next room was fine. The other issue we had with this hotel is they said they were going to refund money back on our card, but the just kept taking money off our credit card, and more money, and more money!! We don't have a lot of money, the had already taken $600 too much that was to be refunded and wasn't to find out another random $159 was taken out today for God knows what. The shuttle never came to get us from MK, so the hotel was kind enough to off to reimburse us a taxi fee, but then they fought us on it. Then the gave is a hotel credit, as a "We're sorry" only to not be able to actually be able use it. They locked the funds. Needless to say, our last night on our vacation, my husband was in the lobby dealing with all this crap and trying to use the credit to put towards food for our flight home since the hotel took our cushion going home money for breakfast. I was in the room packing. Oh, we were there December 23-27, 2025... MERRY CHRISTMAS :/

Deanna McCoy

While the location was good. Its right across from disney springs which was convenient. The rooms were decent pretty dated and there were little bugs in the bathroom. The toilet didnt work well my son clogged it the first night and had to have maintenance come up. After that everyone started using the public restrooms though the hotel instead of our room which was ridiculous. The pool is nice besides the fact they have sales people out there all day trying to sell.you time shares all day. When you say no they will come back 2 to 3 more time to see if you changed your mind and you have to search for a waitress because they aren't walking around. When im on vacation I'd like to relax not be harassed by sales people.or have to search for a waitress to order food and drinks. Also, they get you with resort fees and parking fees when you check in that adds to your trip. Be sure to check that to. Im a hiltons honors member but after this I may switch over to Marriott. Would I stay again?? Probably not.

exsthree

We stayed at the Palace from 11/13-11/17. Our rooms were clean and had everything we needed. We asked for more blankets, because we are blanket people, and they were delivered to our room within 5 minutes. The buses to Disney theme parks were clean and the drivers were very nice and always on time. The pool area was beautiful and easy to access. The Shades restaurant had generous portions and the food was delicious. Everyone was so nice and the hotel and grounds were beautiful. I will definitely stay here again in the future!!!