Hilton Orlando Buena Vista Palace Disney Springs Area

Tamicka Q

Loved how close we were to Disney Springs! We could walk there. Staff were very helpful. Its a beautiful hotel from the outside but the rooms need updating. No outlets for charging in our room other than the bathroom and 1 lamp. No streaming services available either which was a bummer. Lighting could be better too. Lazy river needs to be cleaned and monitored for prohibited behavior we witnessed during our stay. Overall we enjoyed our stay.

Steve Bell

You really can’t get a better location than this. It has more than enough amenities that if you never wanna leave the resort you don’t have to and if you do then you have Disney Springs right across the street. This is such a great location. We had a room overlooking Disney Springs so we got to watch the fireworks each night. The pool and lazy river are absolutely fantastic While you’re here, it’s also a very short drive to many and many many many amenities Absolutely recommend this location

BRANDON

Decent Stay with Some Highs and Lows My wife and I stayed at the Hilton Orlando for a quick two-day getaway last week. We were mainly looking to relax, and while there were definitely some enjoyable aspects, there were also a few drawbacks that impacted our overall experience. Pros: The lazy river, while smaller than expected, was a fun way to unwind. Pool bar offered great drinks and food yes, a bit pricey, but that’s typical for the Disney area. Blue (after-hours) and the main lobby bar were both solid spots for a nightcap. Highly recommend the espresso martinis at either bar. We had a great view from Room 1238 (12th floor)—gorgeous sunsets and even the Epcot fireworks, which was a highlight. Cons: The hotel seemed short-staffed at the pool bar, which resulted in some staff being noticeably short or less accommodating. Our biggest issue was with the room location being so close to the elevators, we heard constant noise all night that sounded like shoes tumbling in a dryer. It definitely impacted our sleep and made it hard to fully enjoy the room. I would have like to been told that, and feel this was truly a dishonest room to place guest in. Overall, the hotel has some great amenities and a prime location, but due to the noise issues, we’d likely choose a different option for our next stay.

aisha ricks

My experience was pretty good. I travel a lot and often use Hilton hotels. But I never spend a lot and when I do I want it to be worth my money. The rooms at the Palace were very shabby. It needed a makeover. But I had no problem with the air conditioning besides it being too cold. I’m anemic and it was so cold, that I had to ask for blankets. The best part of my stay was when I went to the pool area. I had an issue with my order and requested a manager. Mr. Alex came up to me very professionally. He introduced himself and asked how can he assist me. He heard my situation and handled it with care. He expressed his sincere concern and after that I had no problems spending my money with Shades. I will definitely refer everyone to go to Shades. The food and drinks were delicious. Thank you Mr. Alex for making my vacation better. 😋

Kimberly Tran

We stayed at the Hilton Orlando Buena Vista Palace for three nights and overall had a great experience. The complimentary shuttles to the Disney resorts and being within walking distance of Disney Springs were great highlights. It’s worth noting that the walk can feel a bit long if the weather is extremely humid, but during our visit it was manageable and enjoyable. Our tower room on a high floor came with a private balcony and a beautiful view of the Disney Springs area and the pool — a lovely sight to wake up to and unwind with in the evenings. The pool area (which had a lazy river!) was another favorite. Inside, the lobby is spacious and welcoming, and we found the on-site convenience stores helpful for grabbing quick essentials. The room itself was clean, roomy and comfortable. We did have one hiccup: after returning from the pool, we found ourselves locked out of our room due to a dead battery in the door lock. Unfortunately, there was some miscommunication with the front desk — they didn’t inform us that we needed to be physically outside the door for maintenance to resolve the issue. This led to a delay and caused us to run late for our check-out. The hotel staff extended our check-out time. The miscommunication was quickly resolved, which was much appreciated! All things ended up fine. Despite that inconvenience, we were very pleased with our stay. The hotel is beautiful and the amenities were excellent. We would absolutely stay here again.