Habtoor Palace Dubai, LXR Hotels & Resorts

Zhanna Aliferka

Our stay at Al Habtoor Palace Dubai was truly exceptional. The hotel combines luxury design, impeccable cleanliness, and outstanding service. The room was spacious and extremely comfortable. Breakfast offered a wide variety of delicious dishes. The staff were always welcoming, attentive, and ready to help with any request. We especially enjoyed the live music in the lobby, which created a warm and sophisticated atmosphere during all the day. The entire experience felt luxurious and very well-organized. Thank you for all the team, I would gladly return back soon.

Steve Burton

My stay at Al Habtoor Palace was absolutely exceptional from start to finish. The staff’s especially Issac, Asad, and Ashli professionalism, warmth, and attention to detail truly set this hotel apart. From the front desk to housekeeping and concierge, every team member went above and beyond to make me feel welcomed and cared for. The service was seamless—check-in was smooth, my room was immaculate, and every request was met with a genuine smile and swift response. The staff anticipated my needs before I even had to ask, which speaks volumes about their dedication and training. Al Habtoor Palace isn’t just a hotel; it’s an experience in luxury and hospitality. The team made my stay memorable and exceeded every expectation. I can’t wait to return and highly recommend this property to anyone visiting Dubai!

Rebeca Gal

Simply blown away!!! The customer service here is on a completely different level. From the moment I arrived, Issac at the door greeted me with such grace and genuine care. Each time I came/left he asked about my stay, my day, and truly connected. I not once had to so much as open my taxi door or the door to the hotel. Chat at concierge was just as impressive, Mr. Youness, Dorothy and the team at the breakfast restaurant were exceptional. Every single staff member treated me with such respect, addressing me by name every time they saw me. Jackie from the butler service even came to my room personally to check that everything was perfect and to see if there was anything more they could do to make my stay more comfortable. The smallest request was never too much for anyone; their willingness to go above and beyond was constant. The hotel truly looks and feels like a palace. You can’t help but feel like a royalty the moment you walk in. The rooms are luxurious, the atmosphere is refined, and the level of care elevates everything. A short taxi ride to Dubai Mall and Burj Khalifa, but truthfully … I barely wanted to leave. My four-night stay here was my favorite part of my entire Dubai trip. I have absolutely no words - I cannot recommend this place enough. Thank-you to all of you for such an incredible experience.

SangJun Lim

We stayed at Al Habtoor Palace for three nights and had breakfast every morning during our stay. The breakfast was absolutely amazing — not only was the food delicious and varied, but the service was also outstanding. The hotel itself was very luxurious, and we were completely satisfied throughout our stay. We visited as part of our honeymoon stopover, and everything exceeded our expectations. Special thanks to Ilaz, who served us excellent coffee every morning with such kindness and a warm smile. Charan also made wonderful bakery items such as French toast and crepes — they were so good! Even without us asking, he kindly came to offer, “Would you like me to make this for you?” which made us feel truly welcomed. Other staff members, including Zell, Yoon, and Mohammad, were all very attentive and friendly as well. After checking out, the hotel also kept our luggage safely so we could enjoy the city before our flight, which was really convenient. Everything — from the breakfast and service to the overall atmosphere — was simply perfect. It was the best breakfast experience of our honeymoon. Highly recommended!

unnati panchal

Although we didn’t stay at Al Habtoor Palace, our visit left a lasting impression. The hotel truly feels like living in a palace — grand, elegant, and full of charm. From the moment we stepped in, the hospitality was exceptional. A big thank you to Krunal for taking time out of his busy schedule to give us a detailed tour of the hotel. His insights and warm approach made the experience even more special. We also want to appreciate Gabriela, who captured some beautiful photos of us during our visit — thank you for your kindness and talent! The staff overall were incredibly welcoming and made us feel right at home. We’re already looking forward to returning, this time for a full stay — and of course, trying out the food at the Steak restaurant, which comes highly recommended. Highly recommended for anyone looking to experience luxury and hospitality at its finest in Dubai!