H10 White Suites

Kath

Attached photo shows responder is lying. Please reconsider. So so sad that our summer holiday was ruined. Building works meant that one pool was out of action. Our room which we paid for as a pool view room was facing this building site, builders making noise from 8am. Crammed next to each other round the one remaining pool. Overheard multiple conversations from other guest saying how disappointed they were. When mentioned to the hotel they said this was stated on the website. It was- in the tiny fine print at the bottom of the page. No pressure in the shower. Food lukewarm at best. AC flakey. Check in took about 40 mins. Good location. Please reconsider booking this if you are able to. They say it will be done soon but we have seen tidier rubbish tips.

Emma Fellows

We stayed here in December for 4 nights. It was a much needed chill out. The staff were lovely. We had a ground floor suite which opened directly onto the pool. Breakfast was great, evening meal was lovely plenty of choice. Entertainment was ok not for me but I put my ear plugs in and it was fine. Location is spot on. Over the rd was a great supermarket where you could get snacks beers and wines. Definitely returning

Trev Bilton

This was our 3rd stay at this lovely hotel. I often see negative reviews for this hotel & appreciate that everyone's expectations are different, but for us it is ideal. The location is perfect - equidistant to the Rubicon Marina & the centre of Playa Blanca, plus only a 5 minute walk to the Playa Dorada Beach. The H10 white suites staff are all friendly, hard working & very professional in their efforts to ensure guests have the best holiday. The rooms were immaculately cleaned on a daily basis; with regular top ups of tea bags, milk & coffee pods as required. The beds were very comfortable. We stayed on an all inclusive package - all meals are served on a buffet basis. Breakfast offered a good varied choice of the usual fayre, including eggs, bacon & omelettes cooked to order, although at busy times queues would form due to there only being one member of staff doing this (on a couple of days there were 2 staff doing this, which was much better). Lunch can be taken at either the buffet restaurant or the poolside bar, both offered a varied choice of food. We preferred the poolside bar as the food was cooked to order rather than sitting under heat lamps, that said, there was a good choice of salads & starters for lunch in the buffet restaurant at lunchtime, just that some of the mains were a little cool for our liking. Dinner is again in the buffet restaurant, again with a varied choice of starters mains & desserts. Criticisms would again be that some dishes were cold (although a microwave is available to reheat them!) & some of the popular dishes would run out; with guests having to wait around for some time before they were replenished. This is not a criticism of the staff, they all appeared run off their feet, I think they could just use more staff. We enjoyed one dinner at the separate Italian restaurant (guests are allowed one visit per week) & it was excellent - I would consider paying a supplement for an extra visit! Entertainment during our stay was of a very good standard, arguably better than some 5 star hotels we've stayed at in Playa Blanca. Poolside - absolutely no problems getting a sunbed, although during our previous stay (August '24) it was a nightmare with guests placing towels on sunbeds as early as 06:00!

G B

Small hotel service is excellent, great food although the dining room food section can be very busy. There are sufficient sun beds but of course there are people who reserve beds with towels pre 8am but don't appear until after 11am - the hotel has a policy on this but doesn't enforce so I would rip that up - the sunbeds do have the most comfortable padded cushions. Rooms are comfortable and clean, although the fridge was never restocked so it must be a 1 fill only. The reception bar area seating could do with an upgrade to more comfortable seating. Only issue encountered was at checkout, drinks to pay for which was an error but the female receptionist on duty couldn't bring herself to say the word - sorry!! just 'it's an error'. Staff apart from above are excellent, the Italian man with longer hair (apologies didn't get your name) was excellent along with Bilal who was exceedingly kind and polite on our first day.

David Parrott

Very pleasant staff, willing to help. The room we were allocated was in need of decoration and the furniture was tired and required replacement. Additionally, our patio area overlooked the public carpark, providing no privacy at all. The shower control was dangerous with little control to avoid scolding. We were unable to open the bedroom window, which was fully closed and sealed. Hence no fresh air at night. The air cooling units just recirculated and cooled the air. The restaurant food was generally unimaginative, poor quality and quite often over cooked, dishes/platters slow to be replenished (if at all) Because of the buffet style service, obtaining a meal was sometimes challenging. Whilst the waiting staff were brilliant there was too few of them which caused delays and frustration. Finally, very sad to see the general deterioration since our previous visit 2023.