H10 Rubicon Horizons Collection

Thirty-Four Thornsbeach

Simply beautiful hotel and one of the best holidays we’ve ever had (also the first for our 8 month old daughter). I had a lot of anxiety leading up to this trip due to some of the negative reviews, so I went in with quite low expectations. Everything has been a perfect surprise. The grounds are absolutely stunning, particularly the magnificent pool area, the reception and the piano bar. The food at the buffet was varied, fresh and delicious every day. The drinks included in our all inclusive deal were all premium spirits/beers and delicious wines and the cocktails mixed in the fantastic piano bar were beautifully presented. We had a spacious room by the children’s pool which was cleaned every day and supplied generously with lots of clean towels. The only small thing I could find fault with was the lift, which we needed as we had a pram with us. Also some of the snacks at the pool bar could be slightly improved (although the fries were divine and made for a good pool side beer accompaniment). All in all it was a 10/10 holiday and we are already planning our return.

Steven Peckover

My wife and I arrived on 31.3.25 for 7 nights. We were very impressed.as we walked into the lobby, stunning. Quick check in as there were3 on the desk. Offered a room upgrade which we agreed to, Includes balcony with fantastic sea view over to Fuertaventura, minibar and free safe. This hotel is huge. Reading other reviews, I accept you can't please everybody but some of the negative comments.....pool too cold, come on!! It was my wife's birthday during the week and as her cards were on the cupboard in the room, we came back to find a bottle of wine and a nice letter expressing their good wishes, never had that anywhere before. Overall, we both enjoyed this holiday, would without doubt stay there again. Well done everyone who works there, we can't knock anything really. Like to point out though, for anyone in their golden years, there are a lot of steps and it's a bit of a trek into Playa Blanca, although there are regular buses and taxis were approx 5 euros. Very enjoyable holiday all round.

Phil B

Beautiful location. Sensational views. The hotel is huge. Quite a walk to your room if you are in  the extreme locations of the hotel grounds. Which is where we were. We had a privilege room overlooking the sea. We were all-inclusive but tended to eat at the buffet Janubio Restaurant.  We had breakfast twice at the El Volcan privilege restaurant but didn't see the benefits. On one of the occasions, we had to report a whole tray of Spanish Cheese had mould on it. Sakura Japanese restaurant was first class. Service from Maya was amazing from helping us choose a suitable wine to overall very good service. This was the best restaurant we ate in. Mike's coffee is a good place to have a specialist coffee and a cake. We have mixed views of Janubio restaurant, with lunch in particular the hot food on many occasions, was not hot enough bordering on being cold. Similar experience in the evening but on one occasion I was served a lobster, heated on the plancha, that was ice cold in the middle. My wife chose chicken that was meant to be hot but was raw. We reported both of these to the management. We also had to report a cake that had a mouldy strawberry and cheese that was mouldy.  Food generally was OK. The privilege lounge was a good place to relax and make a drink of your own choosing from a range of beers, wines, soft drinks and coffees as well as a variety of snacks. There were a large range of international spirits and mixers. The heated pool was generally busy with families. You could also choose several unheated pools. We had a meeting with Guest Relations César Aspiazu who handled the issue of the food in Janubio very well but there was not anything they could offer us as we were all inclusive. We reported this to Jet2 via WhatsApp but they didn't get back to us.

Corina Sewell

Beautiful hotel with stunning pools, great bars, and delicious food. The rooms are lovely, though the beds are extremely firm—almost like sleeping on a patio. Most of the staff are friendly and welcoming, though a few could be more engaging. The food is consistently good, and the all-inclusive restaurant is as lively and chaotic as you’d expect. This was our first stay at this hotel, and we will definitely be returning. However, next time, we’ll be better prepared for the type of guests it attracts, as we encountered a few rather unfriendly individuals.

The White Room

We have had a wonderful stay. The staff work so hard and are all very lovely. We did yoga with Marta which was great. Perfect all round location to relax and have a fabulous family holiday.