H10 Rubicon Horizons Collection

Maddie Macaree

We had an absolutely amazing holiday at this hotel from start to finish. Everything exceeded our expectations. The hotel itself was beautiful, spotlessly clean, and very well maintained. The food was incredible with plenty of choice, always fresh, and something for everyone – every meal was a treat. The staff were fantastic: friendly, welcoming, and always happy to help, which really made the stay extra special. The atmosphere was relaxing, the facilities were excellent, and we honestly couldn’t fault a single thing. From the moment we arrived to the day we left, everything was just amazing. We had such a wonderful time and would 100% return and highly recommend this hotel to anyone looking for a perfect holiday.

darren ocallaghan

We are currently staying at rubicon palace lanzorote room 8222 and are having an amazing holiday. The trip started a little negative for us as we were used to another h10 hotel in Costa teguise which was closed for renovation. Our first day here was a bit overwhelming as the hotel is much bigger than we are used to plus we had to change our room but after the 3rd day we have settled and the hotel have been very helpful with any requests we have made. The food is of top quality ,best buffet food ive experienced on holiday and a special mention to our cleaner Alessandra who has kept our room in great condition and always clean everyday plus Sauxainna in guest relations for ease and efficiency in which she found solutions to our requests. Reception a have been great also. Hotel is in a nice quiet location and beside the beach and all in all we are really enjoying our stay. Just a small bit of feedback on things that can be improved. Kids entertainment is good but a small kids show after the disco would be great as the show doesn't start until 10.30 at which time the kids are in bed. Also the food in the chorza snack bar gets wet from the condensation of the machines in which they are kept hot which has the chips and nuggets soggy. Otherwise i would recommend this hotel and will returning. Darren

Dylan Smith

We had a great stay here. The food was good and always served warm. The drinks were outstanding and arrived within minutes of ordering, no matter where we were in the hotel. All inclusive package is well worth it. I was a little concerned after reading some negative reviews, but we did not have a single issue during our stay. Service was smooth and reliable throughout. The Rituals soap in the bathrooms was a lovely touch. A special mention to Ed in the Disco Bar. He was friendly, welcoming, and made the evenings even better. We would definitely return.

Shirley

Pros - beautiful location by the sea front and the best team. Everyone we met from reception, cleaning to entertainment team were always helpful and friendly - nothing was a bother despite being busy. The shower head was very dirty and when we told housekeeping they actually changed it to a brand new one - incredible! There is also an abundance of activities from kids to adults throughout the day. You won’t get bored. Cons - the rooms are a bit dated and the bed was rock hard. The food quality and variety in the buffet is average and I’m surprised that they do not have a wider variety of fruits and salads. There is also very limited options for lunch onsite and no waiter service by the pools. They do not even have tables to put a drink which is inconvenient. The drinking water situation is also bizarre, I support the use of refillable bottles but there should be stations to do this in communal areas instead of having to go into a bar/restaurant. It makes you feel like you are constantly “asking” for even a drink of water. And there’s not much option once the bars are closed. Tips - I’d definitely recommend getting a car as there is only one bar/restaurant and small store within walking distance (which is closed on a Sunday).

Emma Mulvihill

Gorgeous hotel, room was immaculate as is the grounds. The piano bar is lovely and the cocktails are nice. We were treated to a complimentary meal, spa access and a free mini bar. The only faults we have found was that the “heated” pool still wasn’t hot enough to swim in during the January chills over here and the food in the restaurant was nice, but nothing to write home about. Overall however the service, cleanliness and look of this hotel is fabulous. We were given free prosecco upon arrival along with at dinner - they really pull out the stops to make the stay luxurious and for great value