H10 Ocean Dreams

Michelle Hatton

Great holiday. Lovely place to stay. Very clean. Lovely swimming pool but everyone there early putting their towels out, and not sitting there for a good while 🙄 staff were very helpful with anything you needed. Spa was wonderful. No smoking apart from certain areas. Close to the main strip and bus ride away from the sand dunes. All in all lovely place to stay ♥️

Nigel Richardson

The hotel is clean and very pleasant and in a location 10 mins from the centre. The lounge area to have drinks inside is ok. Downsides: I requested an iron and board for the room on the first morning before breakfast, 2 hours later we left the room despite 2 further calls and excuses, still no iron. I spoke to the male receptionist about it who made various excuses. It appeared sometime during the afternoon it arrived. The customer service by the reception team was poor. In 5 days we were greeted when we arrived but after the iron issue we didn't have any despite our attempts. The breakfast was always only luke warm, changed twice, and not the best and for a 4 star it should be much much better, although the customer service was better here. Our room was average at the back end of the hotel. Having stayed at other 4 star hotels in the canary islands on many occasions this is at the bottom of the pile for several reasons. I now await the regular reply

J C

Beautiful hotel, lovely staff, good food, clean rooms and pool area. Would recommend this hotel to everyone. Rens presentations with the pool sports, wine/cheese and other drinks is such fun and very professional. A definite asset to this lovely hotel.

Robert Douglas

We had such a great holiday here. The staff were so friendly and would do anything to make our stay the best stay. The hotel was clean and tidy and very relaxing which my wife and myself were needing. On that note we also got a few massages which were absolutely fantastic. We plan on coming back next November.

L D

Fantastic hotel, staff are all very helpful and attentive. Spa staff are phenomenal, treatments are very good quality. Food is also very good. The hotel is modern and spotlessly clean. Some parts of the room let it down a bit, could do with a freshen up but all in all a very good hotel.