H10 Conquistador

Robert Haly

A wonderful holiday from start to finish. The location was excellent with fabulous sea views and yet close to all that Playa de las Americas and Los Cristianos offer. Everything in the hotel was of a very good standard. Staff were exceptionally professional and at the same time very friendly and always smiling…well done all of you. The food was also of a high standard and the buffet was probably the best we have yet to experience. We stayed as ‘Privilege’ guests and is definitely well worth the extra cost. Both of the ‘Privilege’ staff, Sandreen and Raphael were so helpful and caring. We will definitely returning for another holiday soon. Thank you H10 Conquistador xx

Conor Brennan

A quality establishment. Location is fabulous 👌. Safe not included in room & charged 18 extra is very annoying considering its a 4 🌟 hotel. Staff very polite & welcoming. Rooms are ok, bit tight maybe, but cleaned every day. Issue with sunbeds being 'reserved' for hours with no one on them, hard to resolve but an issue nonetheless. Considering there is no other option either beach a few minutes walk away. Food for breakfast was solid and plentiful. Staff again very nice. Highly recommended 👌

Healthy days

Not the best 4 star especially for the price you pay, we went as a family of 6 with 3 rooms meeting another 4 there, non of us would go back just because of how rude the staff was at the end of our stay, this really put a downer on the holiday and birthday celebrations for our parents. The food is nice but again not the best, can't complain about the drinks selection. The Spa is overpriced for what it is, staff are extremely rude and even refused to give towel deposit back to one of our family as they hadn't booked it down right. Pool isn't always very clean even first thing in the morning, rooms are clean and get fresh towels daily although not once during our stay was the bedsheets changed. Not worth the price you pay and we wouldn't go back.

Nick Blomeley

We came on 15th to 22nd, 8 days 7 nights and stayed in the junior suite room 174. Room was in the right location, overlooking the pool and the main stage, be it a few palm trees in the way of the stage! Room was very clean, only issue ceiling fan wasn't working, but Room air conditioning was adequate. Nice large bed, choice of 3 pillows and comfy mattress. Loads of plug sockets and USB points near the bed. TV flat screen, not a smart TV, but still had various uk channels on. Safe provided at a cost of 14 euros for our stay. Under counter fridge provided with a starter of complimentary soft drinks, beers and water and a few snacks, after that, yiu need to pay to refill, although you can obtain water from the bar. Coffee pod machine also provided and stocked daily. Curtains are blackout ones and sliding doors very sound proof! On this side we don't really catch the sun throughout the day! Slippers, bathrobes and towels provided. Pool towels cost 15 euros deposit, but returned when handed back. Refreshed pool towels cost 1 euro for cleaning, non refundable. As many of you know, from my various reviews, for a 4 star hotel, toilet paper is one star, very thin 2 ply! Bring your own!! The cleaners are fairly good and change bedding on request. Very standard buffet, but you can get your meals freshly cooked while you wait, at various cooking points. The hotel offer 3 bookable restaurant to eat in. However only one allowed per week pending on your hotel stay, as in all inclusive etc. We would of stayed privilege but all the suites had gone, I would certainly recommend that! As all inclusive, drinks were also available. All local and branded drinks were included! Bar staff were very good and made what ever you fancy so standard cocktails were included, but also your own favourites too! They do have a towels on sun bed policy if left unattended before 9am, they will remove them. But plenty of sunbeds and always managed to find one. Great location, start of the golden mile, a lot of places to eat and a beach on your doorstep! All in all, tiny little issues, toilet paper, fan, but a great stay and would definitely recommend it!

Lavinia

If you’re seeking the absolute definition of mediocrity in hospitality, look no further. This establishment is a masterclass in how to do the bare minimum while somehow still managing to disappoint. The staff appear more invested in their private gossip sessions—in Spanish, of course, so guests can feel excluded in style—than in actually providing service. Front desk? Let’s just say if intelligence or professionalism were required qualifications, I must’ve walked into the wrong hotel entirely.Sarah maybe can fix something otherwise... The pool, particularly the children’s pool, is an unsettling shade that suggests water replacement is more of a seasonal event than a daily necessity. Truly, a remarkable disregard for basic hygiene. As for the food—if you’ve ever wanted to experience cuisine that is as uninspired as it is forgettable, you’re in luck. “Basic” doesn’t even begin to cover it. I’ve seen gas station sandwiches served with more care, variety, and culinary dignity. I’ve traveled the world, stayed in countless hotels, and can confidently say: this one earns the gold medal in being aggressively unimpressive. A return visit? Not even given for free.