Green Nature Resort & Spa

BIT Cooray

Rating: ★★★☆☆ (3/5) Green Nature Resort & Spa, Dalaman Stayed here over the half-term break. The hotel itself is okay—clean, family-friendly, and staffed by genuinely helpful people. The pools and facilities are decent, though the outdoor pools were far too cold to use in April (unlike other places like Antalya where pools are heated). Food was repetitive—mostly chicken dishes every day, though the sushi on the final day was a nice touch. Evening entertainment was held in a tiny room with limited seating—you’d have to skip dessert to get a spot. The biggest issue: unauthorized agents operating in the hotel lobby. One man named “Sasha” offered us a “free taxi” to a place called Mr. Cheap—which turned out to be a single, overpriced store. We also got tricked into booking an expensive boat trip through him that we later found was much cheaper if booked directly at the pier. Bottom line: Don’t trust random agents in the hotel lobby. Avoid “free transport” offers—they’re usually tourist traps. Use GBP/USD for better rates and book tours through verified operators. The hotel itself was fine, but these scams seriously hurt our overall experience. Be cautious if you’re planning a stay.

Dharmit Chauhan

We booked this holiday through Jet2 and stayed at Green Nature Resort & Spa, and I feel compelled to warn others—this was an incredibly poor experience, especially for a family traveling with a young baby. From the moment we arrived, things were wrong. The air conditioning in our room didn’t work, and with a 3-month-old baby, this was a serious issue. We spent an uncomfortable first night in the heat before it was finally repaired the next afternoon. There was no urgency or real care shown by staff. Housekeeping ignored "Do Not Disturb" signs and entered our room early in the morning without knocking. This happened multiple times and felt extremely intrusive. The food was repetitive, offering quantity but not quality. Every day, the same options were served, which quickly became tiresome. The biggest issue was accessibility. Only one lift was working in the main building for almost the entire week. This made navigating the hotel with a stroller frustrating and exhausting. No support or alternatives were provided. Reception staff were rude and unhelpful, always pushing us to guest services, who were only available during limited hours. We had to queue for long periods just to speak to someone, and most issues went unresolved. But the most frightening moment came on our last day, when we got stuck in the lift with our baby. We pressed the emergency button for over 10 minutes—no response. I tried to call the reception from my mobile and was transferred with no answer. We were stuck, overheated, and panicked. The lift eventually moved again on its own, but we received no follow-up, apology, or explanation from the hotel. This was a terrifying and unacceptable failure in guest safety The tiles around the pool were dangerously slippery, and we witnessed a guest suffer a bad fall. On top of that, we saw drunken behavior and two fights break out during our one-week stay—completely unsuitable for families. There are no bathtubs in the rooms, and when we asked for an alternative to bathe our baby, staff were indifferent and unhelpful. We had to buy a paddling pool ourselves to manage a basic need. This hotel is marketed as family-friendly, but it is anything but. It does not meet the standards expected of a Jet2 property. Unsafe, unfriendly, and unfit for purpose—this was a deeply stressful experience we will not forget. I strongly advise families to avoid this hotel. At best, it’s a 3-star property, and Jet2 should seriously reconsider their association with it.

DD

Honest Review: Green Nature Resort & Spa, Dalaman (Half-Term Stay) We stayed at Green Nature Resort and Spa in Dalaman over the last half-term break, and I thought it would be helpful to share our experience—both the highs and the lessons learned. 🌟 The Good: Friendly Staff: The hotel staff were genuinely warm and helpful throughout our stay. The local taxi drivers we met were also courteous and accommodating. Pool Variety: There are three outdoor pools, including one with a few water slides, and a small indoor pool. This is great for families, though... Clean Facilities: The hotel grounds and public areas were kept tidy and pleasant. 😕 The Not-So-Great: Pool Temperature: The outdoor pools were far too cold for kids to enjoy in April. We've stayed in Antalya before where the pools were heated, so this was disappointing. Repetitive Food: While food was generally decent, the buffet was very chicken-heavy with similar dishes day after day. Sushi on the last day was a pleasant surprise. Entertainment Space: Evening shows were held in a small room that could only seat about 50 people. You’d have to rush through dinner just to grab a spot. ⚠️ Major Warning: Tourist Traps The biggest let-down wasn’t the hotel itself—it was the unauthorized agents lurking in the hotel lobby who pose as tour operators. A man who went by “Sasha” (possibly not his real name) approached us offering a “free” taxi to a shopping hub called Mr. Cheap. Spoiler alert: it was not a shopping centre, but a single overpriced store. We later realized we’d paid way more than normal prices after visiting the real city shopping area. We also got roped into an overpriced family boat trip through the same agent. It was sold as a deal, but in reality, we could’ve gotten a much better package (with alcohol included) by booking directly at the pier. ✅ Tips to Avoid What We Faced: Use Uber or ask your hotel to call a taxi for you—avoid unsolicited offers. Avoid shops that come with “free transport” offers. These often lead to tourist traps. Use GBP or USD for better bargains—rates are more favourable than Euros or Lira in many places. Book tours directly through reputable companies (safaris, boat trips, etc.). what3words - ///basher.input.slim to the town centre shops and boats. Don’t trust random "agents"—they’re usually unregulated and overcharge heavily. 🏁 Final Verdict: 5/10 The hotel was okay overall—nothing was terrible, but there was nothing outstanding either. However, the external scams seriously impacted our experience, so I'd urge families to be cautious. Hope this helps others make more informed decisions and enjoy a smoother holiday!

Leanne Hone

Great hotel! Complained to reception the safe and air con wasn’t working they came straight up to the room to help very quickly too! Our room was very spacious and we had a lovely view. The restaurant had lots of choice every night and very fresh! Lots of entertainment at the hotel and music around the pool, great location also about 7 minute walk to the strip. Will definitely visit again

Jacqui Wallis-Andrews

Only day 2 of our holiday, but good up to now. Food hot and lots of choice. Our room is a decent size but has an extra bed which we don't need. It makes it cramped and no room for a bedside table. Asked them to take it out, not an option apparently. Tattoo artist is busy and the hairdressers next to them.