Grand Yazici Club Marmaris Palace

Corrine Lang

Honest review after 10 day family holiday It was absolutely roasting ☀️☀️☀️🤣 All staff were amazing specially Cengiz (or pronounce like jengo picture attached) Adem and Muhammad from the stone bar (bar at main pool) very helpful looked after us well. They were absolutely amazing. We were in a bungalow double, single and a z-bed (which collapsed as soon as my son sat on it) 🤣. The room was a good size, clean (ish) dusty in some areas eg tops of headboard. During our stay the rooms were cleaned on basic, coffee/tea and water was replaced once had to ask. Bathroom was very clean on arrival but noticed the sink and toilet weren't cleaned daily a medium length black hair appeared on the sink vanity (none of us have that colour or length of hair) i deliberately left it there to see how long it would take to be cleaned away it didn't so I washed the bathroom myself. Flush broke on the toilet and didn't have hot water for a night. Which wasn't really a big deal I was happy to have a cold shower. The mess from the maintenance man fixing it wasn't cleaned. Again. Cleaned myself Air con in the room was absolutely rubbish was cool when you first entre the room but after 10 minutes it was very warm and sweaty. Room was constantly at 21° I asked for it to be fixed but was still the same. Spoke to a few other guests and they said the same. I won't even moan about the sunbed situation at the end of the day it is the hight of their season so to be expected. But I do agree with some of the reviews there's no need to reserve a bed for your children they can share. Food it samish got sick of it near the end. One of my sons are very fussy so he ate chips 8 out of 10 days. Im not blaming the restaurant my son is just a fussy wee bugger. Although I did try their nuggets and they weren't very nice actually worse than turkey dinosaurs (and that he would eat) Evening entertainment was very good, one night there was a famous singer (sorry forgot her name) yes she was probably very good but alot of the guests and myself felt it was more for the Turkish as we heard tickets were sold for that evening. That night was not really catered for uk etc. Taxi to mamaris will cost you roughly £10 and to ichmeler £8 hotel will book one for you but taxis are normally up at the gate. Less than 10 minutes to both areas. Could walk along beach front to both areas. I know this review sounds really stuck up but coming from a hospitality background myself believe me I understand how hard it is and is probably harder for them due to amount of guests and heat that the staff work in. I'd personally give the hotel itself a 7 out of 10 as it definitely needs updating and room cleaning needs a bit more attention. But staff would get a 10 very friendly and working in that heat I take my hat off to them. *edit* also toilet roll wasn't replaced daily ran very low to the point it would have been a square each had to ask for rolls on a few occasions. Roughly 2 hour transfer from dalaman airport we booked a private transfer. Was nice to have our own space but didn't arrive much earlier than the coach half hour at most

J Stevens

We took our two kids and had a fantastic time. The location is perfect. The food is great - especially the desserts. The best part was the kids disco and performances every night. That's on top of the amazing pools and seaside access. Would stay again.

Sara Kara

We had a fantastic stay! Block B, the thermal section, was incredibly relaxing and comfortable. The thermal pools, healthy and delicious bio meals (including gluten-free, lactose-free, and plant-based options), and the friendly staff made everything perfect. Special thanks also to the reception team – always welcoming, helpful, and professional. We truly felt at home. We’ll definitely come back and highly recommend this hotel – especially Block B and the amazing team across the whole hotel!

Jo F

Just returned from a week's inclusive plus holiday there and can't rate this hotel high enough. The food range and quality is amazing and the staff are second to none. So friendly funny and welcoming. Treating them as you'd like to be treated is the key, not something all visiting guests remember! This was our first trip to Turkey and if we return, we will definitely come back to this beautiful hotel. Very highly recommended.

James Orr

Located in stunning grounds this has been our family holiday location for 3+ years now. In the main the service is phenomenal. You get some stars like Cenzig who really goes out of his way to make you feel happy and welcome. Others like Albert are a great laugh and add to the experience too. Reception is not as welcoming as it used to be with Fevzi especially not the most willing to help or find a solution. Always something food wise to have to eat, the spa is excellent and highly recommended as well. Will we go back again? That’s up for debate just now down to one or two issues we experienced on our last day. Overall though a great experience.