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  Back Home Destinations Caribbean Mexico The SENS Cancun   
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Located In: Mexico

The SENS Cancun

Google Logo 4.1 Google reviews (3898)
Best Price From £999pp
Dec 2025
£1759 pp
All Inclusive
Jan 2026
£999 pp
All Inclusive
Feb 2026
£1239 pp
All Inclusive
Mar 2026
£1279 pp
All Inclusive
Apr 2026
£1229 pp
All Inclusive
May 2026
£1359 pp
All Inclusive
Jun 2026
£1359 pp
All Inclusive
Jul 2026
£1399 pp
All Inclusive
Aug 2026
£1469 pp
All Inclusive
Sep 2026
£1339 pp
All Inclusive
Oct 2026
£1359 pp
All Inclusive
Nov 2026
£1369 pp
All Inclusive
Dec 2026
£1409 pp
All Inclusive
Free Room Upgrade to a Sens Master Suite *
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to...

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to relax and catch some rays during the day, while shows and entertainment ensure there’s plenty to keep guests happy in the evenings. A children’s club, games arcade and pirates-themed park provide thrills for little ones, while an array of restaurants prepares mouth-watering delicacies from around the world. Stylish and modern accommodation ensures ultimate comfort during your stay and Spa Sensoria is the place to revitalise your body and mind. Guests can also enjoy complimentary access to all restaurants, bars and services at the neighbouring hotel, Grand Oasis Palm.

How far is the nearest beach?

The hotel is located next to a sandy beach with wonderful views of the Caribbean Sea.

Distance from the airport

Cancun International Airport is approximately 23km away from The Sens Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Sens Standard
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
Sens Superior
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service
Sens Junior Suite
  • Bath amenities and towels
  • Iron and Ironing board
  • Safety box
  • Flat screen
  • Air conditioning
  • Hair dryer
  • Espresso coffee maker
  • Pillow menu (upon request)
  • Turn down Service
  • Chromecast
  • Coffee maker
  • Wifi Premium
  • Robes and slippers
  • Tablet: Access to Hotel Services
  • Private check-in & Check-out | Express Checkout
  • Early Check-in and Late Check-out (Subject to Availability)
  • Indoor or outdoor Jacuzzi and plunge pool *available in Sens Master Suite and Sens Junior Suite
  • Minibar: Water, soft drinks, beers, and snacks
  • 1 King size bed
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Jacuzzi or plunge pool inside or on terrace
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Water park
  • Beach clubs called The Sens Beach Club & Miramar Beach Club.
  • Adults-only zones (including restaurants, bars and beach clubs)
  • Gym
  • Spa (adults-only)
  • Kids club
    • Pool with waterslides, video games area, handcrafts hall, movies
    • Open daily from 9am - 19:00?
    • Ages 3 to 12 years old?
  • Yucatan Jurassic River
  • Pirata’s Bay Pool & Beach Park (including a zip-line, camping zone, open-air movie theatre, pirate ship tour and lots of games)
  • Beach soccer
  • Dance lessons
  • Zumba
  • Aqua aerobics
  • Yoga
  • Pilates
  • Kayaking
  • Board games
  • Arcade
  • Evening entertainment (including live music, comedy shows, acrobatic shows, magic shows and belly dances)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting services (local charge)
  • Pirate ship family tour?
    • Open 4 tours per week? ?
    • Tour duration :90 mins?
    • Reservation required?
    • Subject to availability?
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Sens Cancun is an all-inclusive hotel. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

DOS LUNAS
  • Pizza, pasta, and ice creams
  • Lunch
  • Outdoor seating

EL BUFFET (International)
  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

EL BUFFET (Mexican)
  • Mexican buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

SWEET PALM
  • Children buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LAS PALMAS
  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LOS AGAVES
  • Mexican gourmet
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

MAKITACO
  • Mexican - Japanese food
  • Lunch, Dinner
  • Indoor and Outdoor seating
  • Reservation required

COCOA
  • Grill & seafood
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

ISLA MUJERES
  • Sushi & snacks by the pool and beach
  • Lunch
  • Outdoor seating

LATE SNACKS
  • Meals & beverages service 24 h.
Offer Details

Free Room Upgrade to a Sens Master Suite *

Free Room Upgrade to a Sens Master Suite *
*Room Upgrade between dates: 03/12/2025 - 25/12/2026

Sens Standard -> Sens Superior

Sens Junior Suite -> Sens Master Suite

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.1 Google reviews (3898)
Jennifer Reagan
⭐ Detailed Resort Review We were really looking forward to this trip after seeing the resort advertised and rated as a 5-star property, but unfortunately, our experience didn’t quite match the expectations. Check-in/Wristband Issue: Right from the start, we were given the wrong color wristbands. It seems like a small thing, but it ended up causing confusion and made it clear that communication and organization were going to be a challenge throughout the stay. Beach & Resort Grounds: The beach was never fully cleaned the entire time we were there. There was one single staff member doing his best, but it’s a huge stretch of shoreline and impossible for one person to maintain. The seaweed and debris just kept piling up day after day, which made it hard to enjoy the beach. Dining & Reservations: Their reservation system was completely down, so every night was a gamble trying to get dinner. We waited in long lines just to be told that they couldn’t accommodate everyone. Even the buffet reached capacity, so despite being all-inclusive, sometimes getting a meal wasn’t guaranteed. This became one of the most frustrating parts of the trip. Room Quality: Our room was definitely in need of an update. Several fixtures were rusted or falling apart, and the overall condition didn’t reflect a resort that claims a 5-star rating. We still made the most of it, but it lacked the comfort and polish we expected. Bars & Weather Limitations: The staff at the bars and restaurants were truly the highlight — kind, hard-working, and trying to keep morale up despite the system issues. However, if it rains, the only indoor bar option is the sports bar, which quickly turns into a packed space full of kids and guests trying to escape the weather. There just aren’t enough indoor areas for people to go. ⭐ Overall Rating: 3.5 — maybe a low 4 ⭐ We don’t want to discourage travel, but want future guests to be aware of the disconnect between the advertised 5-star level and the current reality. The staff really does the best they can, but the resort needs more support, better maintenance, and improved systems to offer the experience they’re promising. Would we return? At this point, probably not. But with the right improvements, it has the potential to be a wonderful vacation spot.
abigail capstick
The hotel looked lovely in the lobby but we were ambushed by reps selling timeshares and covering the timeshare under the pretense of a free gift for my birthday to get us to the sales presentation we were hounded by the reps the whole time we were there. The hotel was advertised as 5 stars but this was definitely not the case air con not working, tiles missing of the bathrooms, decor was dated and rundown, no towels in the room and no replacements when they were asked for. Queues for every restaurant at least an hour each time we ate. Food was average and disappointing in most of the restaurants. Fully inclusive but with a lot of catches we would not stay at The Sens again. The beach was clean and well maintained but was full of sales people all the time selling their wares. Loads of building work all day and late into the evenings everyday of our stay. Disappointing is how I would describe the hotel and it's services a shame really as Cancun as a destination is beautiful.
Joanna Zasada
We had a very pleasant stay at this hotel. The food was excellent with plenty of variety every day, and our room was cleaned daily, which we really appreciated. The staff were always friendly and helpful, creating a welcoming atmosphere. The beach nearby was absolutely beautiful, and we also had access to the hotel next door, which was a nice bonus. The only downsides were that the hotel could use some renovation, and there wasn’t much evening entertainment by the pool. Apart from that, everything was great, and we really enjoyed our stay!
Joe MacDonald
Been here for a day. I already feel I've wasted my money but will make the best of it. Brought the family for the first time. Get to the beach early if you want chairs. No music at the beach or pool. Nobody barely speaks English. They give you an app to figure out where everything is. Everyone wants to sell you something every 2 min. Can't control the weather but the forecast is rain for the next 4 days. Not a good start to the trip. The air Canada rep made me wait for an hour and hasn't shown up to make sure we have transportation back to the airport. Still an unknown? Unless things change i will never come back again. Very disappointed so far. Oh also no balcony to wake up and have a coffee on.
Danylo
The worst hotel I’ve ever stayed at. We arrived at night after an exhausting long flight with a small child in our arms. Everything was prepaid. At the reception they simply told us that “all rooms are occupied” and there was no space for us. Whaaat? We’ve paid for our stay!!! They didn’t care at all that we were with a child — no empathy, no assistance, nothing. They just told us to drive to another hotel 20 minutes away, even though we had paid for THIS one. When we finally got a room after “fighting” with manager on front desk…the wind noise inside was unbearable — impossible to sleep. When I went to reception to ask for basic ear plugs, they didn’t even listen. They brushed me off and sent me to a pharmacy. Zero service on front desk, zero humanity. And the way they ignored us while we were holding a small child was disgusting.
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BEST PRICE FROM Flight & Hotel
£999pp
Dec 2025
£1759pp
All Inclusive
Jan 2026
£999pp
All Inclusive
Feb 2026
£1239pp
All Inclusive
Mar 2026
£1279pp
All Inclusive
Apr 2026
£1229pp
All Inclusive
May 2026
£1359pp
All Inclusive
Jun 2026
£1359pp
All Inclusive
Jul 2026
£1399pp
All Inclusive
Aug 2026
£1469pp
All Inclusive
Sep 2026
£1339pp
All Inclusive
Oct 2026
£1359pp
All Inclusive
Nov 2026
£1369pp
All Inclusive
Dec 2026
£1409pp
All Inclusive

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