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Located In: Mexico

Grand Palladium Kantenah Resort & Spa

Google Logo 4.7 Google reviews (22912)
Best Price From £1039pp
Aug 2025
£1099 pp
All Inclusive
Sep 2025
£1039 pp
All Inclusive
Oct 2025
£1279 pp
All Inclusive
Nov 2025
£1299 pp
All Inclusive
Dec 2025
£1209 pp
All Inclusive
Jan 2026
£2279 pp
All Inclusive
Feb 2026
£1949 pp
All Inclusive
Mar 2026
£1849 pp
All Inclusive
Apr 2026
£1689 pp
All Inclusive
May 2026
£2169 pp
All Inclusive
Jun 2026
£2309 pp
All Inclusive
Jul 2026
£2369 pp
All Inclusive
Aug 2026
£2489 pp
All Inclusive
Sep 2026
£2279 pp
All Inclusive
Dec 2026
£1939 pp
All Inclusive
Feb 2027
£2789 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Step foot into a world of luxury, pleasure and excitement at the Grand Palladium Kantenah Resort & Spa, a 5-star oasis nestled along the stunning Riviera Maya in Mexico. Just a 30-minute drive from the vibrant centre of Playa del Carmen, this hote...

Step foot into a world of luxury, pleasure and excitement at the Grand Palladium Kantenah Resort & Spa, a 5-star oasis nestled along the stunning Riviera Maya in Mexico. Just a 30-minute drive from the vibrant centre of Playa del Carmen, this hotel is part of an expansive resort, where guests also have full access to the extensive facilities and services at Grand Palladium White Sand Resort & Spa and Grand Palladium Colonial Resort & Spa. The magnificent all-inclusive concept invites guests to indulge in a realm of exquisite dining and drinking options, from authentic Japanese sushi to classic comfort foods at the 24-hour sports bar. Keep active at the ultra-modern gym, on the impressive sports courts or with a host of fitness classes. Offering sparkling swimming pools, a tranquil spa, mini golf course, outdoor theatre and dedicated clubs for children of all ages, this beacon of excellence does not disappoint.

How far is the nearest beach?

Grand Palladium Kantenah Resort & Spa is next to a white-sand beach.

Distance from resort centre

The resort enjoys a secluded location and offers everything you could possibly wish for on a 5-star beach holiday across its 3 Grand Palladium hotels.

Distance from the airport

Cancun International Airport is approximately 88km away from Grand Palladium Kantenah Resort & Spa.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Deluxe Garden View
  • Furnished balcony or terrace with garden view
  • King-size bed or 2 double beds
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Television
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Crib (upon request)

Family Selection Junior Suite Garden View
  • Family Selection benefits
  • Furnished balcony with garden view
  • King-size bed
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Family Selection amenities
  • Television
  • Telephone
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Steam iron
  • Turndown service
  • Iron and ironing board (upon request)
  • Crib (upon request)

Family Selection Junior Suite Swim Up
  • Family Selection benefits
  • Pool access
  • Furnished balcony with garden view
  • King-size bed or 2 queen-size beds
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Family Selection amenities
  • Television
  • Telephone
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Steam iron
  • Turndown service
  • Iron and ironing board (upon request)
  • Crib (upon request)

Facilities

Facilities

  • Swimming pools
  • Children’s pools
  • Restaurants
  • Bars
  • Gym
  • Spa
  • Kids clubs (including a baby club, mini club and junior club)
  • Fitness classes (including yoga with live music, paddle yoga, spin, pilates, core workout, aqua spin and step workout)
  • Sports facilities (including a dance room, volleyball court, football fields, basketball court, mini golf course and tennis/paddle tennis court)
  • Other sports and games (including badminton, water polo and pool volleyball)
  • Classes (including mixology, cooking, painting, juice-making, tortilla-making, ceviche-making and dance)
  • Games
  • Live music and DJs
  • Outdoor theatre shows
  • Cabaret shows
  • Childrens and teens activities
  • Outdoor Jacuzzi
  • Orchid garden
  • Bali beds (upon request, local charge)
  • Hairdresser (upon request, local charge)
  • Boutique
  • Free valet parking
  • Concierge
  • Babysitting service (upon request, local charge)
  • Excursions (local charge)
  • Currency exchange
  • Laundry service (local charge)
  • Car rental (local charge)
  • Conference rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities. <./p>

All-inclusive

All-inclusive

The Grand Palladium Kantenah Resort & Spa Infinite Indulgence® (all-inclusive) concept includes the following:

  • Breakfast, lunch and dinner at a wide variety of restaurants
  • Snacks served between lunch and dinner
  • 24-hour food served at Xtra Time Sports Bar
  • Access to facilities and services at all Grand Palladium hotels at the resort*
  • Daily fitness classes and games at fantastic sports facilities
  • Activities on the beach and in the pool, plus live music and DJs
  • Dedicated spaces, pools, and fun activities for children aged 1-19 years old
  • *Including Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa.

    Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Sumptuori*

  • Japanese cuisine, sushi bar
  • Live cooking at teppanyaki tables (reservation required)
  • Serves dinner, à la carte

CHIC Cabaret & Restaurant

  • Multi-course tasting menu
  • Serves dinner, à la carte
  • Cabaret show
  • Reservations required
  • Located at TRS Yucatan Hotel

La Hacienda

  • International cuisine
  • Self-service stations for breakfast, lunch and dinner
  • Located at Grand Palladium Colonial Resort & Spa

El Gran Azul

  • International cuisine
  • Self-service stations for lunch
  • Located at Grand Palladium Kantenah Resort & Spa and Grand Palladium Colonial Resort & Spa

La Dalia

  • International cuisine
  • Self-service stations for breakfast, lunch and dinner
  • Located at Grand Palladium White Sand Resort & Spa

La Laguna

  • International cuisine
  • Self-service stations

La Adelita*

  • Mexican cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium Colonial Resort & Spa

El Dorado*

  • American steakhouse
  • Serves dinner, à la carte
  • Located at Grand Palladium Colonial Resort & Spa

Poseidon

  • Beachfront seafood restaurant and bar
  • Serves dinner, à la carte
  • Reservation required
  • Located at Grand Palladium White Sand Resort & Spa

Portofino*

  • Italian cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Ribs & More*

  • American grillhouse
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Bahia E Brasa*

  • Brazilian cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Las Olas

  • International cuisine
  • Serves light bites during the daytime, à la carte
  • Beach bar
  • Located at Grand Palladium Colonial Resort & Spa

Xtra Time Sports Bar

  • American cuisine
  • Serves food 24 hours a day
  • Located at Grand Palladium Colonial Resort & Spa

Habits Healthy Bar

  • Exclusive for spa guests
  • Serves healthy snacks and refreshing juices

Hemingway Bar

  • Serves light snacks

*Dinners served at à la carte restaurants are unlimited and subject to availability, excluding the teppanyaki tables and Poseidon restaurant. For these dining options, reservations are required.

24-hour in-suite dining and romantic dining experiences also available (local charge).

Hotel Reviews
Google Logo 4.7 Google reviews (22912)
Teaira Wilcher
The food is a hit and miss. The first 3 days was subpar but the 4th day was average. Think Olive Garden. Drinks are close to water which was expected because Im sure they dont want drunk belligerent guests. Rooms are ok, no different than the Holiday Inn. The rooms had tea bags and coffee but no coffee pot for hot water. The beds are not great but okay. The first night sleeping in the bed was horrible but I got use to it by night 3. This is my first experience in an All Inclusive and if I go off of this experience alone, I will NEVER stay at another one. I would rather pay to stay at a decent hotel like Holiday Inn and choose my own restaurants to visit. I don't know how they managed to fuc# up breakfast but they did. A butter knife was not able to cut the sausage. The better buffet is the one on White Sands. They have fewer options than the hacienda, but seemingly better food. We decided to cut our stay short by 2 days to visit Hotel Xcaret Arte, will update this post to let you all know how that All Inclusive is. We were taking our luggage to our rental car around 11 pm the night before so we would have less to do in the morning. While walking with our luggage, we were stopped twice by different employees telling us that we were not allowed to take our luggage to our car and that we needed to go to the front desk ASAP. We went and was told that we needed to take our luggage back to our room and come to the desk in the morning to check out and the bell hop will put our luggage in the car at that point. After speaking with the front desk, I still put our luggage in our rental car. I was made to feel like a prisoner. It made me really uncomfortable like they thought I was going to run off with their precious coffee maker that they didn't have lol. Or maybe the hair dryer? The only thing that I wanted was the 1 painting on the wall and that can't fit my luggage. I gave a 3 🌟 for the room because it's similar to the Holiday Inn which is ok with me. 3 🌟 for service because there was only 1 golf cart driver that offered to pick us up when we were walking. The rest just drove by. I wish I had seen him before we left because I wanted to give him a great tip. He was a young man with braces but I didn't get his name 😞. The overall environment is beautiful, I love the landscape. This review may be harsh but I would rather stay at an AirBNB or regular hotel and visit places in the community. I travel to experience the native culture, not to spend all my time at the resort.
Anu Ragdnath
Who decided to make all the adult pools over 5 feet deep? What happens to non-swimmers? While the average height in the world may be above 5 feet, it includes the head in that measurement. We can’t enjoy nothing pool related because we’re not tall enough. Secondly, what atrocious system you guys have in place with dinner reservations? I emailed you all more than a week in advance of my stay to request two reservations for birthdays and we GOT NONE! Not a single thing is opened for the 5 nights we’re spending here. The concierge was arguing that reservations open so many days before. The most hilarious thing is that I waited till midnight for one to open up to book, it was then fully unavailable once it did. To say this property is a disappointment is an understatement. The waiting staff are remarkable. They’re the true gem here and deserve all the praise.
Igor Yudovich
We stayed there for 9 days. Positive: rooms are big, well air conditioned, when it works. Service is superb. Nice and very well clean. Place is huge, subdivided into three resorts. Each and one of them you can visit and dine at. A lot of wild life to visit you, so do not leave food around. When tired of walking, jump on EV - golf cart zipping around. They will bring you any where on resort. Room service was good. Food was very good. There are plenty of locations to take photos. I would recommend visiting Sands Resort closer to sunset. Resort is far from nearest city, you can speak to your agent to arrange free transfer but it usually involves “ other “ activities like visiting silver factory. I was in Tulum couple of times. There is nothing much to see. There are plenty of things to do. Negative. Buffet had not enough cooks, some of them were spread in-between two stations, some times you finished your meal before server brought you glass of beer. Some of the servers did not speak even blink of English. Coffee machines were routinely running out of milk, and not replenished in timely manner, forcing you to bother waiter for a cup of coffee lathe. All together I had most positive and relaxing experience there.
Karla
Great service! Everyone is super nice and always on top of what you may need. Food is super delicious. Drinks are great and the staff really knows their stuff. Had diner at the la adelita our server was Jaime he was super sweet and very helpful! 10/10 would come back! We also had breakfast at the grand Azul and the food was amazing had a lot of different opinions to chose from. Dorotea and angle and Arturo and Juan pablo were all super friendly and very helpful. Great people and always willing to share there knowledge of the areas.
Syed Zohair
Most of their food items had little or no salt, most food items had poor taste, most cooked items were not cooked enough. In general, the taste of every food item was poor. Most of the hot dishes were cold. Cocktails were some of the worst we have had. We had to arrange to go outside the resort to pay for meals and drinks. We have been traveling around the world for 25 years, and this was easily the worst food and drinks we have had at any restaurant or bar.
More...

BEST PRICE FROM Flight & Hotel
£1039pp
Aug 2025
£1099pp
All Inclusive
Sep 2025
£1039pp
All Inclusive
Oct 2025
£1279pp
All Inclusive
Nov 2025
£1299pp
All Inclusive
Dec 2025
£1209pp
All Inclusive
Jan 2026
£2279pp
All Inclusive
Feb 2026
£1949pp
All Inclusive
Mar 2026
£1849pp
All Inclusive
Apr 2026
£1689pp
All Inclusive
May 2026
£2169pp
All Inclusive
Jun 2026
£2309pp
All Inclusive
Jul 2026
£2369pp
All Inclusive
Aug 2026
£2489pp
All Inclusive
Sep 2026
£2279pp
All Inclusive
Dec 2026
£1939pp
All Inclusive
Feb 2027
£2789pp
All Inclusive

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