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Located In: Mexico

Grand Palladium Kantenah Resort & Spa

Google Logo 4.7 Google reviews (21828)
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
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Overview

Overview

Step foot into a world of luxury, pleasure and excitement at the Grand Palladium Kantenah Resort & Spa, a 5-star oasis nestled along the stunning Riviera Maya in Mexico. Just a 30-minute drive from the vibrant centre of Playa del Carmen, this hote...

Step foot into a world of luxury, pleasure and excitement at the Grand Palladium Kantenah Resort & Spa, a 5-star oasis nestled along the stunning Riviera Maya in Mexico. Just a 30-minute drive from the vibrant centre of Playa del Carmen, this hotel is part of an expansive resort, where guests also have full access to the extensive facilities and services at Grand Palladium White Sand Resort & Spa and Grand Palladium Colonial Resort & Spa. The magnificent all-inclusive concept invites guests to indulge in a realm of exquisite dining and drinking options, from authentic Japanese sushi to classic comfort foods at the 24-hour sports bar. Keep active at the ultra-modern gym, on the impressive sports courts or with a host of fitness classes. Offering sparkling swimming pools, a tranquil spa, mini golf course, outdoor theatre and dedicated clubs for children of all ages, this beacon of excellence does not disappoint.

How far is the nearest beach?

Grand Palladium Kantenah Resort & Spa is next to a white-sand beach.

Distance from resort centre

The resort enjoys a secluded location and offers everything you could possibly wish for on a 5-star beach holiday across its 3 Grand Palladium hotels.

Distance from the airport

Cancun International Airport is approximately 88km away from Grand Palladium Kantenah Resort & Spa.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Waterpark
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Accommodation
Deluxe Garden View
  • Furnished balcony or terrace with garden view
  • King-size bed or 2 double beds
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Television
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Crib (upon request)

Family Selection Junior Suite Garden View
  • Family Selection benefits
  • Furnished balcony with garden view
  • King-size bed
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Family Selection amenities
  • Television
  • Telephone
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Steam iron
  • Turndown service
  • Iron and ironing board (upon request)
  • Crib (upon request)

Family Selection Junior Suite Swim Up
  • Family Selection benefits
  • Pool access
  • Furnished balcony with garden view
  • King-size bed or 2 queen-size beds
  • Living area with sofa bed
  • Bathroom with whirlpool bathtub and shower
  • Bathroom amenities
  • Family Selection amenities
  • Television
  • Telephone
  • Desk
  • Wi-Fi
  • Air conditioning
  • Minibar
  • Coffee and tea-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Steam iron
  • Turndown service
  • Iron and ironing board (upon request)
  • Crib (upon request)


Facilities

Facilities

  • Swimming pools
  • Children’s pools
  • Restaurants
  • Bars
  • Gym
  • Spa
  • Kids clubs (including a baby club, mini club and junior club)
  • Fitness classes (including yoga with live music, paddle yoga, spin, pilates, core workout, aqua spin and step workout)
  • Sports facilities (including a dance room, volleyball court, football fields, basketball court, mini golf course and tennis/paddle tennis court)
  • Other sports and games (including badminton, water polo and pool volleyball)
  • Classes (including mixology, cooking, painting, juice-making, tortilla-making, ceviche-making and dance)
  • Games
  • Live music and DJs
  • Outdoor theatre shows
  • Cabaret shows
  • Childrens and teens activities
  • Outdoor Jacuzzi
  • Orchid garden
  • Bali beds (upon request, local charge)
  • Hairdresser (upon request, local charge)
  • Boutique
  • Free valet parking
  • Concierge
  • Babysitting service (upon request, local charge)
  • Excursions (local charge)
  • Currency exchange
  • Laundry service (local charge)
  • Car rental (local charge)
  • Conference rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities. <./p>


All-inclusive

All-inclusive

The Grand Palladium Kantenah Resort & Spa Infinite Indulgence® (all-inclusive) concept includes the following:

  • Breakfast, lunch and dinner at a wide variety of restaurants
  • Snacks served between lunch and dinner
  • 24-hour food served at Xtra Time Sports Bar
  • Access to facilities and services at all Grand Palladium hotels at the resort*
  • Daily fitness classes and games at fantastic sports facilities
  • Activities on the beach and in the pool, plus live music and DJs
  • Dedicated spaces, pools, and fun activities for children aged 1-19 years old
  • *Including Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa.

    Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Sumptuori*

  • Japanese cuisine, sushi bar
  • Live cooking at teppanyaki tables (reservation required)
  • Serves dinner, à la carte

CHIC Cabaret & Restaurant

  • Multi-course tasting menu
  • Serves dinner, à la carte
  • Cabaret show
  • Reservations required
  • Located at TRS Yucatan Hotel

La Hacienda

  • International cuisine
  • Self-service stations for breakfast, lunch and dinner
  • Located at Grand Palladium Colonial Resort & Spa

El Gran Azul

  • International cuisine
  • Self-service stations for lunch
  • Located at Grand Palladium Kantenah Resort & Spa and Grand Palladium Colonial Resort & Spa

La Dalia

  • International cuisine
  • Self-service stations for breakfast, lunch and dinner
  • Located at Grand Palladium White Sand Resort & Spa

La Laguna

  • International cuisine
  • Self-service stations

La Adelita*

  • Mexican cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium Colonial Resort & Spa

El Dorado*

  • American steakhouse
  • Serves dinner, à la carte
  • Located at Grand Palladium Colonial Resort & Spa

Poseidon

  • Beachfront seafood restaurant and bar
  • Serves dinner, à la carte
  • Reservation required
  • Located at Grand Palladium White Sand Resort & Spa

Portofino*

  • Italian cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Ribs & More*

  • American grillhouse
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Bahia E Brasa*

  • Brazilian cuisine
  • Serves dinner, à la carte
  • Located at Grand Palladium White Sand Resort & Spa

Las Olas

  • International cuisine
  • Serves light bites during the daytime, à la carte
  • Beach bar
  • Located at Grand Palladium Colonial Resort & Spa

Xtra Time Sports Bar

  • American cuisine
  • Serves food 24 hours a day
  • Located at Grand Palladium Colonial Resort & Spa

Habits Healthy Bar

  • Exclusive for spa guests
  • Serves healthy snacks and refreshing juices

Hemingway Bar

  • Serves light snacks

*Dinners served at à la carte restaurants are unlimited and subject to availability, excluding the teppanyaki tables and Poseidon restaurant. For these dining options, reservations are required.

24-hour in-suite dining and romantic dining experiences also available (local charge).


Hotel Reviews
Google Logo 4.7 Google reviews (21828)
Mike Mazziotti
Food was good. Could have been better. Got the 3 taco appetizer which was good. My gf got the cochinita pibil that she enjoyed. It was quite a bit of meat however, that was the only thing on the plate. I got the lamb which was tasty but small. The churros were good, however, they were a little hard as they weren't fresh pressed at the time of order. Our server Juan was pleasant. We would eat here again. Sumptuori was a wonderful night. While we weren't able to get a teppanyaki table (these fill up fast and need to be booked well in advance) we were close by and still able to enjoy the show from afar. Hector was attentive and helpful. The food was a delicious and interesting mexican take on japanese cuisine.

Karla
Great service! Everyone is super nice and always on top of what you may need. Food is super delicious. Drinks are great and the staff really knows their stuff. Had diner at the la adelita our server was Jaime he was super sweet and very helpful! 10/10 would come back! We also had breakfast at the grand Azul and the food was amazing had a lot of different opinions to chose from. Dorotea and angle and Arturo and Juan pablo were all super friendly and very helpful. Great people and always willing to share there knowledge of the areas.

Andrew White
We just ate at El Dorado Restaurant and we loved it!!! The food was outstanding and the service was just as good. My little girl ordered the mac and cheese from the kids menu but tried the salmon my son ordered and loved it. Jose Pat was our waiter and he happily ordered another salmon for my daughter. My wife and I both had the Filet Mignon which was perfectly cooked and delicious! Jose Pat could not do enough to help us and we are already looking forward to returning! Absolutley fantastic!! 😊

Tyler Rohrbaugh
I had the pleasure of dining at this wonderful restaurant, and what truly made the experience stand out was our server, Socrates. From the moment we sat down, Socrates greeted us with a warm smile and made us feel like valued guests. He was incredibly attentive and knowledgeable, offering great suggestions from the menu and ensuring that our needs were met without ever being intrusive. The food was absolutely delicious—each dish was a masterpiece. From the appetizers to the main courses, everything was cooked to perfection and bursting with flavor. But it was Socrates’ exceptional service that really enhanced the experience. He made us feel comfortable and ensured we had everything we needed to enjoy our meal to the fullest. It’s rare to find such a perfect combination of fantastic food and outstanding service. If you visit, I highly recommend hoping to be served by Socrates—his warmth and expertise truly elevate the dining experience!

Andrea Mera
I rated my vacation 4 stars because the food could have been better, but overall, the experience was fantastic, thanks to the exceptional service we received. Emmanuel and Luis, our butlers, were incredibly helpful and accommodating throughout our stay. We traveled with a group of over 30 people, including kids, and they went above and beyond to make our experience seamless. From booking dinner reservations to guiding us on kid-friendly activities, they made the trip truly special for our little ones. We also had an amazing experience at the Family Selection pool, where Javier provided top-notch service. He was always attentive, proactive, and ensured we had everything we needed. Carlos from the Lobby was another standout—his warm and welcoming demeanor made us feel at home from the moment we arrived. Despite the food not meeting expectations, the exceptional service from the staff made up for it.


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