Grand Muthu Oura View Beach Club

Ciara O'mahony

Hello, we arrived today, a family of four 2 adults 2 kids aged 3 and 6 years. Reception was an absolute disgrace. The tall thin grey guy does not want to be here at all, not smiled once. No interaction whatsoever, after travelling with very excited kids you would think a smile at least wouldn't go far. The bar had none of the cocktails on the menu and all wine was hotels which was simply red or white ( do NOT recommend the white). It had said there are 14 restaurants there is only 1. Also only one bar when online said there were many more. This hotel/apartments said it was kid friendly where the tall grey guy said it is NOT a kid friendly hotel, I asked could we change hotels but pay for our first night he said sorry it's non refundable! It also offers many outdoor pools there is only 1. We felt really stuck so had to walk into town. Don't be fooled by what they try and sell it's my second time been fooled by MGM hotels. They say because its not peak season this is fair. Feel like we let the kids down, all they wanted were other kids and kids entertainment. None of which are supplied don't make the mistake we did as they are non refundable..

Darren Cope

This was a very nice hotel with sea views from balcony our forth floor room 416. Room was a delight, good sized rooms with loads of space and storage. Lounge was big with sofa, TV, table and chairs. Adjoining kitchen with dishwasher, cooker, toaster, fridge, freezer and kettle. Not much complimentary tea or coffee though. Bedroom was big with king size bed ( 2 doubles joined ) too much activity means falling down middle. Bedroom was OK but needed some TLC, old shower bath combination needed modernising. Hotel was tidy and clean with indoor pool, gym, spa and restaurant. Lovely outside pool area. Very close to beach and stunning views. Sometimes other guests can be noisy, especially in corridor. All in all though a lovely hotel to stay at.

Wioletta Kozłowska

The hotel is promoted as a 5-star hotel and definitely isn’t. The seal on the bathtub glass is covered in mud. Cleaner in the morning don't even feel up coffee tea sugar definitely is not promoted as a 5-star hotel . We booked a table at the restaurant for 11 people as a part of our all-inclusive and when we got there we were put at separate tables. When we asked to put the tables together, they refused to serve the dinner in such a rude way. To get into our room we had to use a different entrance, which was so problematic as it was cold and raining, especially after coming back from the indoor pool noone inform as we need take towels with as to the pool indoor. After activities need run wet to room for towels witch was horrible When the hotel lost electricity for about half an hour, no one was willing to explain what happened or apologize for the inconvenience (I was in the middle of a shower without lights). The only positive things were the activities provided by Yoandry and the politeness of bartender Danis. Probably the only people who actually care about guests in this hotel and are willing to offer you at least a smile. I was fully aware that hotels usually looks better in pictures then in reality but it was simply shocking. Definitely not what you would expect from 5-star hotels. The list of everything what went wrong should be much longer but I don’t want to write a book

Vic P

We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️ Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.