Granada Luxury Belek

Fabian Florea

Worst hotel I've ever been in Turkey. I mean it's not an ugly hotel but the services, the staff and the drinkings are hilarious. First of all it says ultra all inclusive, but the only international alcohol is Red Label Whiskey and Havana Rum. The sodas are not in a can, they are like in McDonald's made out of a pasta. The cleaning is not well done, bed sheets are a bit dirty. The air conditioning system is broken. Most of the days the water fell from the ceiling, and the staff made me wait 2 hours until someone came. In the first day the card from the door didn't work, and we waited 1 hour and 30 minutes to be fixed. I can't talk about the food, the food is excellent and you have a wide variety to choose from. The Maldives Area which is 18+ is beautiful and very quiet. The pools are nice and the waterpark is great. Would I come here again? Never in my life.

Aurelian Anghelescu

Overall there was a good experience, but maybe due to the fact that there are a lot of visitors they quite lack personnel and they have some problems in this direction. Another problem is that they have bad English and they never really understand what you are saying. Also, in this resort it is better to try and search all the places for yourself because there are some good spots that they don't mention it as a recommendation. Fore example, they have a good cocktail bar which is kept private, unless you find it. Or, for example, at the main restaurant they have some "hidden" gems kept quite undercover, so you get stuffed with the general food before. At the pool you have to wake up early to catch a free spot for the pools. The night shows are nice, they have good shows. Again, overall the experience has been nice. I wouldn't repeat it because I'm not the type to this type of resort, but it is a great place for families, especially those with kids. A very good surprise was at the top outdoor bar where we had some really nice cocktails, some specials made by ZELIHA, which was very nice and very easy to get along with. Since we met her we only asked her to make our cocktails.

Naj Gh

I normally don't like to complain or leave any comments. I recently stayed at this hotel and, unfortunately, I was quite disappointed, due to the fact that I have fallen sick and my two sons I believe to be food poisoning when we approach the hotel doctor they try to overcharge us of €135 just to examine. We decided not to use a private doctor in the hotel instead we went to the local doctor about 4 miles away from the hotel and the hotel receptionist would not help us in recommending any good doctor but we had to Google search for a good doctor with a good review. The hotel management does not care about your concern or health as my youngest son lost two of his baby teeth in the water slide and they were not helpful at all instead they said that the ambulance can come but changes will be high so again we went to the local doctor. The hotel is beautiful from inside and quite large in size with a variety of activities in the pool and kids activities but would I go again NO NEVER!! I should get a partial refund from Loveholidays as I am pretty they received many complaints about the same issue.

Joseph Luraschi

We chose this hotel because we met a family last summer in another resort and they were coming here this year so we joined them. Amazing structures, the location is HUGE, we had lots of fun for 2 weeks. Thank you to BATU (marketing manager) for helping us with everything we needed and making our holiday easier. We will come back another time when our 4 kids are older to enjoy it even more. Thank you to all the staff of the resort.

Holly Ayling

Reading the other comments I'm shocked, we just got back from this hotel and had a brilliant time! The resort has everything you need, the kids loved the slides, there weren't large queues and entertainment was good. Staff were really friendly, the dinner service was on point and housekeeping always made sure we got sun loungers.