Gran Oasis Resort

Grace Kaitlyn

Stayed here for a week first time staying in Gran oasis, start of by saying we had a lovely upgrade and bottle of fizzy upon our arrival and swans made out of towels what was so thoughtful and beautiful! We appreciate it so much! Only issue with the rooms are they are so worn out our lights were handing of wall and wire hanging out ceiling and hand rail to stairs hanging of also lots more issues. The pool area was lovely however no where to sit as people put towels down at 6/7am!!! This should not be aloud not fair to others. The food was very very disappointing as was either undercooked or made us ill they should have a bigger restaurant for the amount of rooms they have and make sure its freshly cooked. Bar is a blast got so much to choose from till late at night, Miguel what a guy made our stay so much better went above and beyond to make us feel welcome and happy - honestly so lucky to have a guy like him in the hotel hes amazing!!! The gentleman that welcomed us to dinner most days was so kind also and always smiley. The rest of the staff on the other hand were so rude and clearly not happy. Games room everything is broken and no one was maintaining it even staff said they know its broken - dont bother wasting money in there. Entertainment was not our style but expect the same everynight pretty much. Overall our stay was ok but we will not be returning as paid alot of money and all these downfalls made us not want to return.

Tony Hill

WOW... we had an amazing trip in September as part of an organised fitness retreat with around 20 people in our group... The reservations team were amazing, a BIG THANK YOU to Sara for making our stay! In fact, a BIG THANK YOU too to all staff members are very welcoming and helpful. 2 bedroom suite was awesome, beds comfortable, bathroom up to date, cannot fault! Food was plentiful and of a very high standard with a huge choice every day. Would highly recommend this hotel and would without hesitation stay again!

Joan Perez Guallar

This hotel is a hidden gem — a little slice of paradise right in Tenerife. The heated pools are just perfect, surrounded by tall palm trees that sway gently in the breeze, making the whole place feel like something out of a dream. Every evening, walking to dinner at sunset with the wind rustling through the palms and the soft lights glowing around them — honestly, that was the best part of the day. The food was great overall, and they’ve got plenty of gluten-free choices, which was a big plus. The only thing that could use a little tweak was the Asian night — the food didn’t quite hit the mark, but everything else was excellent. It’s also a fantastic place for families — lots of kids around, everyone laughing and having fun. So yeah, if you’re one of those people who gets cranky about kids just existing, this might not be your vibe. For everyone else, it’s pure happiness. The staff were super friendly and made us feel right at home. I’d easily stay here for a month if my wallet allowed it, haha. Totally recommend it — pure bliss from start to finish.

Georgia Hemingway

I have to say I was really really disappointed with this hotel! We booked the Gran Oasis for our Mini Winter Honeymoon (5 Nights) before our Big Honeymoon the following year after reading such great reviews. Firstly it was more expensive than some hotels we looked at so we did have expectations this would have nicer food, facilities etc as we could have got a weeks holiday for the price we paid for 5 nights here. That was not the case! Very little choice of food to cater for all, child arcades/small shop that shut every 5 minutes due to internet problems as well as the bar having power cuts daily... The staff were not friendly what so ever, hardworking but not a friendly feel. The people in the hotel were all very loud big drinkers with uncontrollable children who would splash us on the loungers and get our books wet or run around us on the loungers. The hotel knew it was our Mini Honeymoon yet hadn’t done anything special in our out dated room or offer an upgrade of some sort. It just had a really strange feel to the hotel can’t explain it and before someone thinks Im a moaning middle aged women I am 30 just not a huge drinker so noticed all the loud english people drinking from 10am! Location wise it’s in the middle of nowhere so be prepared to walk miles into the main part or get a taxi. I wouldn’t go back to Tenerife its run down and for party people or this hotel again really not a friendly holiday feel or relaxing like we had hoped.

Akash Rajkumar

I had the most incredible stay at this resort! Everything from the beautiful surroundings to the exceptional service made the experience unforgettable. The highlight of my trip was the amazing service provided by Elisa—she went above and beyond to make sure every detail was perfect. Her warm personality, professionalism, and genuine care made us feel truly valued as guests. Thanks to her, my vacation was even more special. I can’t recommend this resort enough, and I’ll definitely be coming back!