Gran Melia Palacio de Isora

Facilities

• Swimming pools
• Children’s club
• Spa and health club
• Gym (adults only)
• Tennis
• Football
• Paddle tennis
• Yoga
• Pilates
• Tai Chi
• Zumba and water zumba
• Archery
• Dance classes
• Wi-Fi
• Cooking workshops
• Evening entertainment, live music and shows
• Restaurants
• Meeting facilities
• Private valet parking
• Laundry, dry cleaning and ironing service (local charge)
• Babysitting service (available on request with local charge)

Red Level for Families

Red Level for Families privileges include the following:

• Red Level for Family concierge
• Access to the Red Level Lounge and Mar de Nubes (children’s area)
• Free drinks and mini snacks in the Family Lounge
• Board games and creativity area in the Family Lounge
• A water ritual for the whole family at the Spa For Kids (for over 5s)
• Free paddle tennis and tennis
• In-room Nespresso coffee maker
• Free in-room mini bar
• In-room microwave
• Free ironing service (up to 2 items a day)
• Preferential bookings for all activities
• Preferential bookings at all restaurants
• Personalised check-in at the exclusive Red Level for Families area
• Welcome drinks and gifts for the children
• Bathrobes, slippers and bathroom amenities for children
• Discount on the reservation of premium Bali beds
• Sunbeds on the beach
• Family DVDs and movie menu
• Pillow menu
• Video games console on request vVideo games menu
• Turn down service for the children with milk and biscuits
• Babysitting service on request (local charge)

Details may be subject to change. You will be provided with full details of Red Level for Families privileges on arrival at the hotel.

Red Level Privileges

Red Level privileges include the following:

• Exclusive access to the Red Level Lounge where water, coffee and tea is served throughout the day with an open bar in the evening
• Breakfast service (a la carte and buffet)
• Red Level La Terrace Restaurant with a la carte dinner
• Butler service
• One water ritual included at the Spa per person per stay
• Preferential bookings of restaurants, spa treatments, tennis courts and paddle tennis courts
• Ironing service (2 items per day)
• In-room Nespresso coffee machine (on request)
• Pillow menu
• Access to the Red Level Private Pool with Pool Concierge
• Refreshing water vaporiser, sunscreen, aromatic cold towels and magazines
• Daily press in public areas
• Ice replacement (on request)
• Daily newspaper in your room (local charge and on request)

Details may be subject to change. You will be provided with full details of Red Level privileges on arrival at the hotel.

Dining

Le Terrace (exclusive Red Level restaurant for adults only)

• Specialises in fondue

Club Ocean

• Italian cuisine

Nami Asian Bistro

• Japanese cuisine

Duo

• Fine dining

Pangea

• International buffet

Market Grill

• Grill restaurant with salad bar
• Serves snacks during the day

Oasis Pool Grille

• Mediterranean and Spanish cuisine