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Located In: Tenerife

Gran Meliá Palacio de Isora

Google Logo 4.5 Google reviews (4200)
Best Price From £729.00pp
Apr 2024
£759 pp
Bed & Breakfast
May 2024
£729 pp
Bed & Breakfast
Jun 2024
£789 pp
Bed & Breakfast
Jul 2024
£839 pp
Bed & Breakfast
Aug 2024
£919 pp
Bed & Breakfast
Sep 2024
£809 pp
Bed & Breakfast
Oct 2024
£779 pp
Bed & Breakfast
Nov 2024
£769 pp
Bed & Breakfast
Dec 2024
£779 pp
Bed & Breakfast
Jan 2025
£809 pp
Bed & Breakfast
Feb 2025
£819 pp
Bed & Breakfast
Mar 2025
£919 pp
Bed & Breakfast
Apr 2025
£919 pp
Bed & Breakfast
May 2025
£1049 pp
Bed & Breakfast
Jun 2025
£1059 pp
Bed & Breakfast
Jul 2025
£1529 pp
Bed & Breakfast
Aug 2025
£1729 pp
Bed & Breakfast
Oct 2025
£1399 pp
Bed & Breakfast
Overview
Accommodation
Facilities
Dining
All-Inclusive
Hotel Reviews
More...
Overview

Overview

Discover sophisticated luxury, sublime service and endless magical holiday moments with a stay at the 5-star Gran Meliá Palacio de Isora, on the magnificent island of Tenerife. Located next to Alcalá and Guía de Isora, this exquisite hotel is an ...

Discover sophisticated luxury, sublime service and endless magical holiday moments with a stay at the 5-star Gran Meliá Palacio de Isora, on the magnificent island of Tenerife. Located next to Alcalá and Guía de Isora, this exquisite hotel is an ideal choice for fun, relaxation and romance, making it perfect for families, friends and couples. With exceptional leisure facilities, extensive dining options and the longest infinity pool in all of Europe, you are in for a treat. To upgrade your experience, the RedLevel at Gran Meliá Palacio de Isora has options for both adults and families who are searching for a little extra luxury.

How far is the nearest beach?

Gran Meliá Palacio de Isora is located next to the beach.

Distance from resort centre

A number of shops, bars, cafés and restaurants can be found close to the resort.

Distance from airport

Tenerife South Airport is approximately 36km away from Gran Meliá Palacio de Isora.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more

Accommodation
Deluxe Room
  • Private terrace with garden view
  • Double bed
  • Chaise lounge
  • Bathroom with shower and bathtub
  • Wi-Fi
  • Air conditioning

Deluxe Room Ocean Front View
  • Private terrace with panoramic ocean views
  • Double bed
  • Chaise lounge
  • Bathroom with shower and bathtub
  • Wi-Fi
  • Air conditioning
  • Ironing facilities

One-Bedroom Suite Ocean View
  • Furnished terrace with ocean view
  • Bedroom with double bed or 2 single beds
  • Separate living room with chaise lounge
  • Dining table
  • Bathroom with rain shower and hydro-massage bathtub
  • Wi-Fi
  • Air conditioning
  • Turndown service

One-Bedroom Suite Resort View
  • Furnished terrace with garden view
  • Bedroom with double bed or 2 single beds
  • Separate living room with chaise lounge
  • Dining table
  • Bathroom with rain shower and hydro-massage bathtub
  • Wi-Fi
  • Air conditioning

Two-Bedroom Master Suite
  • 2 private balconies or terraces with city view
  • Bedroom with double bed
  • Second bedroom with 2 single beds
  • Separate living room with chaise lounge
  • Dining table
  • Bathroom with rain shower
  • Second bathroom with hydro-massage bathtub
  • Microwave oven
  • Wi-Fi
  • Air conditioning


Facilities

Facilities

  • Swimming pools
  • Children’s pool with pirate ship
  • Waterslides
  • Restaurants
  • Bars
  • 24-hour gym
  • Spa
  • Kids club
  • Baby club
  • Tennis court
  • Diving centre
  • Personal training services (local charge)
  • Playground
  • Activities and games
  • Entertainment, live music and shows
  • Sunbed service in beach area
  • Beauty salon
  • 24-hour reception
  • Meeting and event services

*Please note that charges may apply to some activities and for the use of some facilities.


Dining

Dining

Oasis

  • Mediterranean cuisine
  • Specialises in rice and fish dishes

L’Olio

  • Traditional Italian cuisine

Agave

  • Authentic Mexican cuisine
  • Serves a wide variety of snacks

Duo Steakhouse

  • National and international meat cuts

Nami Asian Bistro

  • Asian fusion cuisine

Market Grill

  • International cuisine
  • Themed stalls and show cooking

Areia Beach Bar

  • Serves light meals

All-Inclusive

All-Inclusive

The Gran Meliá Palacio de Isora all-inclusive programme includes the following:

  • Breakfast served at Pangea Food Market
  • Lunch and dinner served à la carte style at Oasis or Agave
  • Dinner served à la carte style at L’Olio, Nami Asian Bistro, Oasis, Agave or Pangea Food Market
  • Guests staying for less than 7 nights are entitled to daily dinners in Pangea Food Market, as well as 2 à la carte dinners in either Oasis, L’Olio, Nami Asian Bistro or Agave (upon reservation)
  • Guests staying for 7 nights or longer are entitled to daily dinners in Pangea Food Market, as well as 3 à la carte dinners in either Oasis, L’Olio, Nami Asian Bistro or Agave (upon reservation)
  • Snacks served in the morning and afternoon
  • Ice cream
  • A selection of national and international drinks prepared by specialists in multiple bars (including juices, soft drinks, beers, and a variety of coffees, teas and cocktails)

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Hotel Reviews
Google Logo 4.5 Google reviews (4200)
Kiret Singh
Nice hotel, though we’re never coming back. - It’s impossible to make restaurant bookings here. We paid for an all-inclusive stay, though we ended up having a buffet meal pretty much every night. The bookings we managed to secure were for paid meals. We had to set an alarm everyday for when reservations opened on the app - and they were gone before we could even get into the app. This was a very stressful experience. It’s not like there are any viable options nearby, either. - The hotel grounds don’t work well at all with prams and are generally pretty difficult to access without a whole load of faff. We had a baby with us and this meant carrying her around everywhere for the duration of the stay. As the grounds are so large this meant a lot of walking and having to go to and fro our room all the time. - The absolute shocker, which many on here have touched on, is the fact that you have to pay for water to be sent to your room despite being on an all-inclusive package. I don’t mind this if a decent supply of water is left in the room. However, this is pretty hard to accept when we need the water to make milk for our baby and room service only leave a small bottle everyday with which they expect everyone to make do. Tap water isn’t safe to drink. The only other option would be to make formula milk out in the open in front of all the other guests in the food hall - or to leave every meal with bottles in stow on the way back to the room. Not what I expect to be doing for the price. Look elsewhere.

Farid
We stayed here one week in January 2024. The resort is wonderful. It is a very big area on the east coast of Tenerife. Several swimming pools, including heated ones, a beautiful SPA, many restaurants with very good food, it really makes a beautiful holiday. There is one thing that annoyed me quite a lot. We paid for an all inclusive stay for one week. Now, if I book an “all inclusive” stay, I expect it to be so. In reality it is a full board formula with a series of complicated rules and restrictions. You can only eat in certain restaurants, and only certain days of the week, and only order limited dishes on the menu. If you want to order other dishes or eat in other restaurants, you have to pay a supplement. Alcohol is available but only certain types of wine and spirits and again you have to pay a supplement if you want something else. Even water is given in limited quantities which was frankly unacceptable. Only understanding these rules was complicated and led to a series of misunderstandings with hotel staff. It was embarrassing to sit at a restaurant and have to ask what you can order and what not. We were on a holiday and wanted to relax and not think about anything. This is why we paid for an all-inclusive package. We felt we were fooled a bit and that was quite annoying. I would not choose this hotel chain again for this reason. One last issue is that the resort is quite far and isolated. You need to rent a car if you want to move. Consider at least 30 minutes by car to reach the first bigger city.

Tasha Tay
This hotel resembles a beautiful woman with a really bad personality. With its great location this hotel also offers all the facilities one might need, from the gym, basketball court, outdoor gym, ocean, adult pool, infinity pool, skateboarding, jogging footpath, to the beach ball area and sports club, all right by the hotel. Half of the time, we experienced decent service; however, the other half, we had horrible service. There was no consistency in how the service was delivered at all. The hotel itself is stunning and breathtaking. The pools are clean and very inviting. The buffet at Pangea was pretty good most days; however, the way the food is set up resulted in me sustaining some serious burns on my right hand. Having a hot buffet dish that is so close to the extremely hot light and having to lift each heavy lid up and down stacked behind each other is never going to be a good idea and a serious safety hazard. The manager discounted my meal but only after offering an apology and ice. Before he walked away I had to hint to him that I hadn’t touched my meal due to icing my arm, and only then did he reluctantly offer to clear the payment for my meal, which was evidently still a full plate of food untouched due to the injuries I had received from the poor buffet style they have set up. One waiter even told me to please get my own ketchup when she could clearly see that I was icing my hand. The app system is absolutely a joke. You have to book a day or two in advance; however, it was almost impossible to find a slot. I had to set an 8 am alarm just to try to catch a restaurant free for my birthday. When we went to the restaurant that evening, it was very empty, yet the app still said fully booked. It’s as if this hotel is really against making money or something. So many things were questionable about how they avoid money and do themselves such an injustice. If I were a manager at this hotel, I guarantee that I could see many ways to make them much more money than they do now. My room service was wrong twice, and at one point, the lady on the phone answered saying, “Yes, Miss (surname),” as though she was irritated by my calls due to their continued errors of bringing me the wrong food. The room service food itself is very average too. There is hardly anything to do in the evening at this hotel. Most of the time, I was cold because entertainment takes place in the open space outside to the point I always called it an early night and missed their average evening entertainment. They don’t have fire heaters or anything to keep us warm or the options for it, and they have such a poor range of cocktails at hand. On my actual birthday, the hotel didn't even bother to wish me a happy birthday, nor did the restaurant. They don’t pay attention to detail, and that’s this hotel's flaw. They have focused too much on how the hotel looks instead of how the hotel is experienced and focused too much on how the staff look instead of how their service is provided. And for that reason alone, I give this hotel a 3 out of 5 stars. Seems harsh, but visit the hotel, and you will see very quickly why 3 is even too generous.

James Goddard
AVOID! This hotel is branded as a 5* resort but the customer service was what you expect from a budget hotel. We had a fault in our room where the lights would not switch off. We had to sleep with our lights on for 2 nights. We reported the issue after the first night and someone promised it would be fixed. We then found our lights coming on and off at 2am for a second night in a row which resulted in neither my wife or 3 year old getting any sleep. After we reported it a second time they found it was an electrical fault and fixed it. The hotel manager however told us that although it was a technical fault, it wasn’t something they could take responsibility for and refused to offer any compensation. Instead a customer service rep called and offered some free additions to our room if we agreed to book another holiday and come back. We didn’t expect much. We just asked if they could offset one of our meals as compensation but the manager said they can’t do that and we were charged full price with an apology as compensation. You can see I never normally complain or write reviews but having to sleep with your lights on for 2 nights and not getting any compensation is not what you expect from a 5* hotel. There are better options in Tenerife for your holiday. There were a couple of positives to flag though. The pools are nice and the food is good if you can book a table in the Italian, Asian or steak house.

David Hunt
We are about to leave after five days at this lovely hotel. Everything was perfect, the staff, food and drink were all perfect. The only thing the management must reconsider is the All Inclusive package. it took us a day to understand what's included, an All Inclusive shouldn't be this complicated.. ..surely? Other than that, we would recommend this hotel and will be back


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BEST PRICE FROM Flight & Hotel
£729pp
Apr 2024
£759pp
Bed & Breakfast
May 2024
£729pp
Bed & Breakfast
Jun 2024
£789pp
Bed & Breakfast
Jul 2024
£839pp
Bed & Breakfast
Aug 2024
£919pp
Bed & Breakfast
Sep 2024
£809pp
Bed & Breakfast
Oct 2024
£779pp
Bed & Breakfast
Nov 2024
£769pp
Bed & Breakfast
Dec 2024
£779pp
Bed & Breakfast
Jan 2025
£809pp
Bed & Breakfast
Feb 2025
£819pp
Bed & Breakfast
Mar 2025
£919pp
Bed & Breakfast
Apr 2025
£919pp
Bed & Breakfast
May 2025
£1049pp
Bed & Breakfast
Jun 2025
£1059pp
Bed & Breakfast
Jul 2025
£1529pp
Bed & Breakfast
Aug 2025
£1729pp
Bed & Breakfast
Oct 2025
£1399pp
Bed & Breakfast

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