Gloria Palace Royal Hotel and Spa

Paul Dunsden

This is one of the best holiday hotels we have stayed in ! The location is superb and all the staff are fantastic. Special thanks to Patrick, Francisca and Jule they were wonderful. The rooms were large well equipped and clean . It was very spacious with a large balcony and the most amazing views . The whole experience was fantastic. We truly can’t praise all the staff enough , they were all fantastic. As far as the pool goes it was beautiful with the best views you could imagine. The food was great along with all the staff in the dining room. A truly great experience and a great venue

G

Brilliant hotel, staff are very welcoming and helpful. The place is kept immaculate. We stayed in the presidential suite and it was perfect for me and the misses and 2 teenagers. The food is really good. You definitely get value for money and the service is spectacular. The views around the hotel are great. We highly recommend this hotel and we will definitely be coming back. Yes the main entrance isn't open at the moment due to some work going on but it make very little difference to your stay. We found it quite handy to come up in the lift from the road. It made sense. The gym has enough to give you a workout. Its not stacked with equipment but it does the job. The Spa is good too. We had a massage and it was brilliant. So enjoy and treat yourselves to an amazing stay at the Gloria palace royal. You will love it.

S.Y. O.

I already miss this place - it does not have a luxury touch, but everything is here. I liked their fresh food, little live music stage at dinner time, and multiple programms for adults as well even though I couldn't try any of them. Actually you will be kind of busy swimming all the time at Amadores beach, it's one of the best of the island. It was very spacious that I couldn't even figure out the floors until the last day and would get lost at every step.

Sam Cannon

Booked a double room with sea views, the pictures are a bit misleading as you only have slight lateral sea views and no view of the pool, Just the main road and an urbanisation. Disappointing as the food has been excellent in the buffet restaurant as well as the service. The Spa is very nice and allows children during certain times. I would be writing a much more positive review if it weren't for the poor view. The pool areas are also nice. I would recommend anyone booking to request not to be in block 4. I have now changed rooms for the last 2 nights so have edited my overall rating of the hotel. I will post a new picture of our view.

Dominika Miernik

Reading all the good reviews was really excited to visit Gloria Palace Royal but after the arrival was immediately disappointed by the customer service. Hotel has got amazing views and good day entertainment and that is all the good things I can say about it. I was travelling with my family, 2 adults and two children, all inclusive. Firstly when we arrived, after 5h flight, they couldn’t accommodate us to the joined room which was promised before. After one night we had to move all the luggage to another room (no valet to help you with the luggage and we were out of the room for 2h till check in time). You need to be extremely patient as you wait constantly to be served by the bar staff, there are no bracelets so you need to scan the card every time you want to order something (when you’re all inclusive). The card gets faulty a lot so you need to go to the reception to get a new one or fix the one you have. Snack bar only serves food to the table, you cannot take it with you to the sun lounge. There is no smoking area so people smoke next to you at the pool area, when you’re eating, also next to the young children pool. Entertainment at night is very poor, during our 7 day stay we haven’t experienced anything interesting. The food was nice but very poor choice. When you’re with the bigger party you cannot sit at the table with the view as it’s only for 2 people. Lastly on our departure date, we had late transfer and we could not use our card to order drinks at the bar or restaurant despite constant visits to the reception desk. Manager was blaming anyone else but the restaurant and the restaurant did not seem to bother with getting us anything to drink till we finished our meal. Last day should be as easy and relaxing as possible whereas for us it was extremely frustrating and stressful. Overall value for money was very bad.