Globales Panama

allison gott

Rarely post reviews but need to convey my disappointment in this hotel. Whilst I appreciate it is the end of the season almost, was very saddened at the lack of attention to the hotel. Rooms nice and adequate. Some lovely staff (Blondie behind bar as well as older bar lady) and Reception staff lovely but also some very abrasive bar staff. Tables not cleared or wiped and generally very scruffy. Not expensive to stay but food and drink quality is very poor even for all inclusive. Our first evening, a Saturday, and the only meat being served in the restaurant was beef burgers and chicken nuggets. To be fair, most evenings there is freshly cooked chops, ribs, chicken and fish but that is where the fresh hot cooked temperatures end. Not only luke warm but most ‘hot’ food is barely tepid rendering it inedible. I could be wrong but would suggest the ‘heat lamps’ over the food are actually just bulbs. On the plus side, breakfast is fab, as is the salad bar, the deserts and the cheese station. Entered restaurant at 1.03pm lunch service and the chips were actually stone cold and inedible. Such a shame as it has potential but seems to need management. Only local spirits served unless you pay full price (not a surcharge) for international spirits. We have spent most of our week dining out rather than using the all inclusive. Overall, appears that the hotel chain is keeping costs low, totally understandable, but I’m afraid they’re not delivering a good enough standard in my opinion.

Fiona Burns-Davies

For my first solo holiday abroad, it has been a fantastic experience. The room was clean and I had a sizeable balcony albeit obscured by the canopy at the front of the hotel. I was on the 1st floor. Food was ample and the choice everyday varied. Drinks that were included suited most tastes but be warned, the measures were......HUGE lol. No complaints here. Entertainment included singers, a magic act, karaoke and a disco. Victoria was very enthusiastic and tried her best with a sometimes tough crowd. My only complaint is the lack of respect from other hotel guests late at night and the blatant disregard for no smoking poolside and on the balconies. Apart from this the staff were very polite, friendly and attentive.

Alfie

Me and my girlfriend stayed here for 5 days all inclusive. The staff were very friendly and helpful throughout our trip. Although when we arrived to our room on day 1 it had smelt like someone had been smoking cigarettes. The smell didn’t go. The food was okay it had lots of options for my girlfriend who is a veggie. The location is lovely as it’s right next to the beach which we went to a lot as the pool was somewhat small and it had a awkward feeling about it as there was no Background music. I personally think this hotel is not for 20-25 year olds as it is occupied by the older generation (we were getting looks). We wanted to go to quiz night on our last night but we couldn’t do it unfortunately because we didn’t have a pen and if we did want a pen we would of had to Pay 1 euro and only in cash which we didn’t have. Overall I think we payed far too much for this holiday and we didn’t get a good value For money but that’s just my opinion

Lee Briggs

Avoid avoid avoid! Arrived late last night. The night manager put us in the worst room the hotel has to offer in the basement B2 with a promise of a better room when we wake up and see reception manager the next day. We were then told it's not possible. Room has no basic things like tea and coffee but does have a kettle??? No toiletries in bathroom. Fridge makes a high pitch buzz noise so was difficult to sleep. We then went back to reception to ask why our safety deposit box wasn't working but they need to switch it on after additional payment for the use of it. Was told this would be €38 with a €10 deposit. We arrive late Friday night and are leaving very early Tuesday morning I explained so only would need it for today (saturday) Sunday and Monday. What a disgrace. Booking.com had it included in the room amenities .....what's next, charging extra for air con, TV use, etc etc... Poor hotel.....be warned.... Will be posting this review on multiple review sites and we never complain...it's ruined our holiday before it began. Breakfast this morning was also very average. Paint in the room is also blistering off the wall as looks to have damp coming through and also has mould. No extract fan in the bathroom but has a window which opens up to the corridor outside so you wouldn't open it . Drain grate in shower is broken and overall standard to terrible. We can't open the balcony curtain so the room is in constant darkness because the balcony door looks straight out to the hotel car park where people walk past. Our view currently is a white fence and a dacia work van. Honestly feel like we want to leave right now and go home.

TONY YOUNG

A great hotel reasonably close to the beach in Palmanova (less than a leisurely 10 minute walk). The room we stayed in was spacious, clean and well equipped. It had a balcony, TV, kettle and shower. We stayed with the half-board option. The food was good, well cooked and well presented. It was a buffet style service and there was plenty to choose from at every mealtime. The staff were very friendly, attentive and helpful. We had no complaints on our one week stay.