Globales Palmanova

Jason Mcloughlin

Impressed by the quality of food on offer. The outside grill is a bonus. Staff are lovely and the place is spotlessly clean. 1 minute walk to the beach and the main bars and restaurants. Entertainment in the hotel is good also, the kids loved it. Will definitely book to stay again

Nicola Shaw

The hotel is nice enough. Clean and practical. Pros: location is great. Room is nice. Clean. Staff are lovely especially in the restaurant (Terese (I think was her name) was great with our wee girl and the animation crew tried to get our 2 year old to join in. Cons: lifts are limited in space and frequency. Prepare to walk up and down! Pool bar was always under staffed always a queue. Though pictures show a shoot I to the kids pool there isn't one. Pool doesn't open till 10am which late in the day for those with children. Overall not a bad hotel. Food was fine, plenty of choice, does get a bit samey but that's the nature of all inclusive not worse or better than any other I have been to. We did chose to eat out a few days.

Teresa Pearce

Just returned from a 10 day stay, the rooms are very basic but adequate, not a lot of spare room, balcony quite small, although it had a lovely full sized clothes airer for wet costumes and towels. Room cleaned every day. Be warned the shower will flood the floor, the water runs along the door trim, trick is place shower gel bottle at edge of showwer door on the trim to stop water running onto floor.We were on 7th floor and had a fantastic view over pools and down to sea. Getting to and from our room for someone with knee issues meant using the lift, there were 2 of the tiniest lifts and so slow, we spent a good 5-10 minutes most days waiting for an empty lift to reach us each time we needed it. Meals well where to start, in 10 days I had one hot meal, luke warm was the normal, however there was a microwave so you could heat the food, but you really shouldn't have to. We did mention it to rep, she didn't think it was a problem, but we know others had complained. Repetative as is the normal with most hotels. Entertainment was okay, the team were nice people. We met some lovely people here, both staff and holiday makers, but would choose a different hotel next time. View from room was fab, distance to beach fab too. Be prepared to pay €20 a day for 2 sun beds a day, and €3 per day tax for hotel stay per person. Also ,€50 for room safe which I personally feel should be free as it's part of your room. Enjoyed holiday on the whole but spent everyday at the beach.

Samantyte Ko

Me and my son really enjoyed our stay here, this was first trip just for the two of us so naturally I was worried about many things - a massive thank you to the staff for making us so welcome and take such a good care of us. The staff is really a highlight of this hotel. In regards to food, I think it was brilliant. My 4 year old did not had any trouble at all. If you are like us and enjoy fresh fruits, vegetables, meats, seafood and quality desserts- you will be absolutely fine. If you only like nugget and chips then macdonlds is nearby. Lunch was nothing special, we mostly came only to get some snacks as we were still full from bar snack but breakfast and dinner was just outstanding! Your pancakes are just amazing and I loves how every dinner was always different themed with different choices. We always left full and happy! On the same note wanted to say special thank the chefs for the delicious food, Ramon who always greeted us with such positivity and smile, Irene who is an outstanding member of the team, always so gracious and polite, at the end of our stay she even knew our room number which was small but such a personal touch and Tahi who would always make my little one laugh and was so kind to us. Thank you to everyone so much. We were mostly served at the bar by Luna which I also wanted to thank you the great service and that nothing was ever too trouble for her. In regards to the room, we liked everything- very clean, spacious, amazing views to sea and pool, very quiet in the night (residential area, no music allowed) I will just say that the wall are very thin and with 0 soundproof I did not had the best night sleep as gentleman next door was snoring to the point our walls were vibrating. So if you sensitive to noise at the night time, don’t forget your earplugs. Housekeeping team was always polite and did a great job at cleaning. Thank you. And lastly and most importantly huge thank you to the entertainment team (unfortunately I only catched Marta’s name as they mostly had different outfits on!) but all 3 young ladies were OUTSTANDING and my son still remembers all the songs they did at mini disco together. We especially loved the water carpet activity and t-shirt painting- the team is always full of smiles, positivity and energy, really made our day special. Location is great, clean, only 5 minutes from the beach and always felt safe. I also want to mention that hotel is really working overtime by keeping it clean. The only thing that I did not like was the snack bar staff members (I will not mention her name) who had 0 English skills and would simply answer questions she don’t understand with random words. We asked her about the food, if it was chicken and she said yes yes chicken, when it was pork. Not big deal for us but someone with allergies or beliefs would not appreciate it. There were many incidents with her when you can clearly see she doesn’t understand the question and just lies. That is not right. Just say I don’t know if you don’t. Despite that, just want to say thank you for the brilliant experience you gave us.

Chelsea Guy

Overall this hotel is fine. The rooms are spotless and we had no issues with them. The balcony furniture is very cheap plastic chairs which could do with changing. The food in my opinion was not the best, I found most of the dishes to be salty and very repetitive. Breakfast was the best meal of the day here highly recommend the pancakes. The outside food is okay too just hotdogs, burgers, chips and pizza. I saw many people complain about the plastic cup situation and it's not a hassle. You get a coin exchange it for a cup and you get a new cup every time you go to the bar. You can get a coin back at the end of the day but we just kept replacing the cups every morning. The staff aren't the kindest it sometimes felt like you were bothering them, especially the bar staff. The staff in the restaurant however were always really nice. The entertainment staff are really great too and we did a little ping pong tournament and we went out and bought our own ping pong set and they let us use their balls as ours had dents in them. I got sick from a bug bite while I was there and the lady in reception, unfortunately, I never got her name, was amazing. She called the doctor for me and collected us when he got there and ordered us a taxi to the pharmacy. She was so kind and helpful. The hotel isn't far from the main street and it's a nice area to wonder around and we felt very safe here. I would stay here again but the food was a bit bland and some of some of the staff let it down a bit for me.